EZClaim vs ChartLogic EHR

RATING:

4.5

(67)

EZClaim has 67 reviews and a rating of 4.55 / 5 stars vs ChartLogic EHR which has 62 reviews and a rating of 3.88 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (67)
3.9 (62)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 20, 2021
October 16, 2023
Pros/Cons
  • Pros

  • Ease of use and it is exactly what it says - Easy to use, excellent reporting.
  • It is so easy to bring someone new onboard with little training required. Setting up users and their settings is super easy and quick.
  • Cons

  • Some problems accessing the program with in the last year.
  • That is just technology these days when servers are sometimes acting up. The problem always gets resolved within 24 hours.
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  • Pros

  • This software is user friendly and easy to navigate. The customer service reps are Super nice and helpful too.
  • Tech support is excellent and always available. I love the Chat Now feature where you can get help and answers immediately.
  • Cons

  • Too much is going on on the screens at once, and your eyes have trouble adjusting.
  • Poor training protocol with system changes and implementation. Difficult to get prompt and concise answers to customer service issues.
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Pricing Range
$
$
$
$
$
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Product Demo
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Product Screenshot
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99 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos