Account Manager has been very good at providing education upon request.

I appreciate the ability to build algorithms, to quicken my pace, and ICANotes affords me this ability.

I like the ability to do electronics prescribing. The system of clicking buttons to insert text helps  speed documentation.

Quick notes that touch on all important aspects of visit. Economical, especially in light of how much you receive for the monthly fee.

The servers often go down, and on multiple occasions data has been lost due to this. The calendar is cumbersome, and SLOW.

I can breeze through the progress notes and intersperse information of the current session. Notes are comprehensive which allows me to feel secure of proving medically necessary treatment.

There are places where you can get stuck and can't move. For example, creating a patient chart that does not have all the required information gives you an error message.

They would not refund the 2nd month of charges because they do not refund for cancelations as a policy.

However, users complains about frequent  outages or screen freezing.

I have been using this EMR for about a year  and overall I am pleased. It's not inexpensive but is reasonably priced compared to similar programs.

Support staff are very helpful and always available. ICAN Notes is affordable and has been a good investment for my practice.

Integrates EHR with billing and calendaring to provide a complete solution for individual providers or small to medium practices.

Technical support, instructional video tutorials,  ease of use.

Worked well but it can be a bit slow sometimes. I can recall losing data, but I was ale to fully recover.

Outstanding and responsive support staff. Developed by psychiatrists for psychiatrists.

Overall it is a decent software platform. I have been able to create quality notes with the click of a mouse.

The transition from my previous EHR System was very easy. Customer Support have been amazing and always available to assist if there are any problems.

I asked for that with this product but was denied, I should have recognized that as a red flag.

It is extremely user friendly. The best feature to me is in the notes, where multiple clinicians can access and add to the same client notes.

The schedule is non-functioning, useless. The support team is available but not knowledgeable about their product and problems that arise from it.

Customer communication is outstanding. I have increased my productivity by as much as two sessions per day in the time I save using this product.

Top level management will respond if you ask. I think one of the best features is that you can access it from any computer with an internet connection, at no extra cost.

A system which is user friendly that I can understand what is being told to do.

You can do so much with this software!!! They also have superb customer service and training.

We have had consistent troubles getting claims correctly prepped. Information will be dropped or added incorrectly.

Also, you can link your treatment plan to your case notes so that you can address the progress made in treatment when writing a case note. It has a comprehensive list of all psychotropic medications.

Occasionally this is a great system. The support team is amazing I chat with them online and they've resolved any issues I've come across.

I certainly do recommend this software for any therapist who would enjoy appropriate documentation without reinventing complete notes from scratch after each session.

I can highly recommend Icanotes due to ease of use, ease of customization and superior and responsive customer service.

We love the tech support, the video instructions on youtube and the ease of the software's use. The program is the easiest I've seen.

The ease and functionality of the electronic health system is helpful for new employees. Also, the availability to create customized areas that are suited to your company's needs is superb.

Information is inconsistent from rep-rep. They have NO idea of how to transfer your records if you need to stop or transfer their service.

Friendly, easy to use platform combined with a truly supportive team. Would recommend to anyone looking for a good EHR at a great value.

Excellent Platform for Integrated Care Practice.

It also is a do it all EHR, including progress notes, billing, patient portal, etc. I highly recommend it.

So easy to edit, save and print. I am a very grateful therapist.

Fair price, great customer service and reliable platform. They are a company with many years of experience, I have been using their product since 2005 and it has only improved over the years.

Clients can cancel appointments through the portal, which then notifies the clinician, but if a clinician cancels an appointment, again no notification is sent out to the client.

The support staff is amazing and very helpful. For me, that is the best part of Therapy Notes.

My overall experience with TherapyNotes has been great. They have done an amazing job creating this software.

I particularly love how the treatment objectives auto-populate into progress notes to keep you on track with monitoring and updating those.

It was relatively straightforward, great price, could do insurance billing for you, includes treatment planning, integrated CC processing.

If you have a problem, they spend hours blaming you. When that’s not the problem, they escalate and/or refer to the “development team.

They even have a telehealth platform integrated. The customer support is top notch, quick to respond, timely and efficient, helpful and always pleasant.

In February, when I was warned of a charge pending for lack of compliance, I called Therapy Notes. They then told me it WAS required.

I don't need the condescending ways that TherapyNotes literally PREVENTS YOU from, rather than cautions you about, doing certain notes out of order. Cautioning is a superb idea.

Intuitiveness and ease of use, reliability, and ongoing enhancement of features that fit my growing therapy practice needs.

I love the quality, organization and ease of use. They also have an amazing customer support team that are available around the clock to give support.

Overall great and cost-effective in the long-term.

M very happy with this software. I especially liked the customer service call during my free trial to help me learn about all of the features and assess if I needed support.

The  customer  service is  courteous and very patient and very  accessible. They gave me a free trial and is very  user friendly.

TherapyNotes is really intuitive and easy to learn. It has great built-in reminder features to make it simple to use from a clinical perspective.

The price is great as well and they are always helpful.

I chose this product for the value and the reputation for outstanding support.

Intuitive, Great Customer Service and Always Improving.

US Dollar

ICANotes is a software solution for behavioral health practices. Its key features include button-driven narrative charting capabilities, which enable clinicians to quickly create documentation.


ICANotes clinical notes can be made quickly and are narrative in form and individualized for the patient. The notes are specific to mental health and contain thousands of pre-existing content generation buttons, which are arranged in clinically logical ways.


ICANotes can also be customized to meet individual practice needs. The self-coding feature automatically determines the highest reimbursable E/M service code support by each generated note.


ICANotes is cloud-based, and it is best suited for midsize to large behavioral health clinics.



LongDescription

Treatment Planning

Electronic Payments

Document Storage

HIPAA Compliant

Charting

Progress Tracking

Digital Signature

Task Scheduling

Electronic Signature

Confirmation/Reminders

Credit Card Processing

Invoice Management

Calendar Management

Template Management

Assessment Management

Self Service Portal

EMR/EHR

Compliance Management

E-Prescribing

Single Provider Practice

Inpatient/Residential

Client Portal

Forms Management

Workflow Management

Initial Assessments

Activity Dashboard

Reminders

Medical Billing

Customizable Templates

Billing & Invoicing

For Mental/Behavioral Health

Real Time Reporting

Compliance Tracking

Claims Management

Customizable Forms

Appointment Management

Records Management

Appointment Scheduling

Multi-Provider Practice

Practice Management

Access Controls/Permissions

Medication Management

For Psychiatrists

Third-Party Integrations

Search/Filter

Patient Records Management

Drug Reference Database

For Group Therapy

For Substance Abuse Therapy

Mac OS

Web browser (OS agnostic)

Windows 8

•	Full-TIme Prescribing Clinician (includes 1 office user) - $155 per month + $58/month for e-Rx
•	Full-Time Non-Prescribing Clinician (includes 1 office user) - $75 per month 
•	Part-TIme Prescribing Clinician - $99 per month + $33/month for e-Rx
•	Part-Time Non-Prescribing Clinician - $46 per month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ICANotes

In Person

Live Online

Webinars

Documentation

Videos

TherapyNotes is a cloud-based mental/behavioral health software system that includes electronic health records (EHR), a patient portal, patient scheduling and medical billing. The solution is suitable for practices of all sizes, including those with multiple locations or with providers who need access outside the office.


TherapyNotes provides access to several types of specialty note templates for various types of medical practices such as psychotherapy, psychiatry and behavioral health. Using TherapyNotes, medical professionals can create and customize treatment plans, progress notes, psychological evaluations, termination notes and more.


The solution also includes a billing module, which gives providers the ability to create statements and billing reports. The credit card processing module lets users enter/swipe cards directly into the system and save card information for future transactions. Users can create recurring appointments, set staff work schedules and send appointment reminders to the patients directly from the system.


TherapyNotes is an HIPAA-certified application and complies with PCI standards for data security. All data is stored in a fully encrypted SAS 70 Type II certified data centers.



Real-Time Analytics

Document Templates

Employee Management

Case Management

Faculty/Staff Management

Invoice History

Status Tracking

Payment Processing

Claims Tracking

Online Forms

Activity Tracking

Referral Tracking

SSL Security

On Call Scheduling

Virtual Waiting Room

Claims Adjuster Management

Patient Intake

Customer Database

Recurring Appointments

No-Show Tracking

Paper-Based Claims

Data Import/Export

Payor Management

Multi-Location

Code & Charge Entry

Mobile Access

Dunning Management

Claims Scrubbing

Historical Reporting

Electronic Submission

Role-Based Permissions

Real Time Notifications

Email Reminders

Handwriting Recognition

File Sharing

Voice Recognition

Alerts/Notifications

Co-Pay & Deductible Tracking

Calendar Sync

Remote Treatment Planning

Physician Management

Coding Assistance

Customer Management

Electronic Claims

Audit Management

Progress Reports

Monitoring

Video Conferencing

Quotes/Estimates

Drag & Drop

Secure Data Storage

Insurance Eligibility Verification

For Medical Purposes

Remittance Advice

Decision Support

Therapy Notes

Progress Notes

Notes Management

Telemedicine

Patient Communications

Reporting & Statistics

Windows 7

Windows Vista

Windows XP

Linux

Windows 2000

For Practice, Clinic, Hospital, Center, or Facility:
First clinician - $59/month
Additional clinicians - $30/month
Interns - $20/month

For Non-Profit US Organization: $25/month per clinician

14 cents each for electronic claims
14 cents each for text & phone reminders
Free email reminders

ICANotes vs TherapyNotes, LLC

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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