Accel vs TherapyAppointment

RATING:

4.1

(23)

Accel has 23 reviews and a rating of 4.13 / 5 stars vs TherapyAppointment which has 105 reviews and a rating of 4.14 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (23)
4.1 (105)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
February 11, 2022
December 14, 2023
Pros/Cons
  • Pros

  • Love the toggle between clients feature. As a technician collecting data, it makes it very easy to have everything I need on a user-friendly app.
  • Accel is easy to use because it is has a simple, modern user interface with the ability to switch up how the user view targets.
  • Cons

  • There is no ipad/apple application available for Accel which puts it at a disadvantage as it is only accessible on small screens. Data collection is not able to be done from the web.
  • I don’t like how it’s only accessible for android and how difficult it is to delete accidental data collection (for example If a client gets ahold of the device and bumps a button).
Read all user reviews
  • Pros

  • The software is feature rich and reliable. The price is also very competitive for the rich feature set.
  • I have used the old version and the new 2.0 version of this software for the past few years. The newer version is definitly better than the older version.
  • Cons

  • The patient portal is too difficult for patients to navigate through so the idea of having them self-register is out the window for me.
  • There is no way to send intake forms to clients and there is no e-signature capability. There are many pieces that need upgraded - too many to mention.
Read all user reviews
Pricing Range
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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos