MDnet EHR vs Luminello

RATING:

4.7

(52)

MDnet EHR has 52 reviews and a rating of 4.67 / 5 stars vs Luminello which has 68 reviews and a rating of 4.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (52)
4.5 (68)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 22, 2024
April 29, 2024
Pros/Cons
  • Pros

  • When they notice a change in revenue they contact you and ask if there were any changes and/or will offer ideas to help improve the numbers.
  • If there is any issues I am often contacted by IT same day within few minutes. Most of my issues are resolved in timely manner.
  • Cons

  • I am usually blamed for the reasons that the software does not work at the moment I am not able to access the prescriptions so my patients are suffering, it is unacceptable.
  • Tech support can not always solve the problems quickly.
Read all user reviews
  • Pros

  • Luminello is easy to you and has a shallow learning curve- it is a wonderful place to gather all the information necessary for patient files.
  • Customer support was also extremely responsive and helpful. I appreciated customer service by email, as responding to an email is much easier than making a phone call for me.
  • Cons

  • Integration with local labs is lacking if you do not use quest or labcorps. It also was hard to find ones own personal URL.
  • I had a problem e-prescribing on Friday due to purchase of new phone.
Read all user reviews
Pricing Range
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$
$
$
$
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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos