When I call customer services, sometimes no one answers the phone OR depending on who answers some reps don't have the answers to my question(s).

The only thing I don't like about the software at the moment is that everything we bill in PIE is double billing and no one has figured out why its doing it as of now.

There is too much upsetting with product functions. My personal phone number and address populates anytime I enter a new client or staff member.

Sharenote is perfect for any size business. We are small and it's great to have such a professional system at an affordable price.

I really love the ShareNote softeware because it very user friendly, eay to teach/learn and the system is very reliable.

My billing coordinator and myself was getting unsatisfactory feedback that we need for my business. Staff had a bad attitude where we asked to speak or deal with another person.

I love the ease of user customizable features and the inclusion of the Wiley Note builder.

ShareNote is an efficient, effective and innovative EHR.

Think I was a little confused about the alerts in the beginning, there were so many alerts about everything so I had to figure out how to turn some off.

The staff provide excellent customer service. We have been with Sharenote for several years and we always welcome the new features that are added in response to customer needs.

I enjoy the user friendly. Sharenote is very useful and responsive to small practice.

Very customer based, Very supportive, innovative, flexible software package.

It is easy to use for the guidelines we have to follow.

Maybe add a feature to show what daily notes are missing.

Its user friendly and easy to navigate and understand. When you call the staff is helpful.

Overall my experience has been good; I love the fact that it saves me time with billing and documentation of client contacts.

This efficiency saves on staff training and promotes a quicker ROI. The owners of ShareNote are invested in their clients success and actively troubleshoot organizational issues.

We like that everything is very organized with the software. We also love the customer service that we gain with the company.

It has been very useful. I would recommend it to anyone looking for a tool like this for their organization.

It’s all secure and contactless, which is essential for therapists seeing patients virtually.

My overall experience has been great. The team is very responsive to questions and always willing to assist.

The benefits I get from Navicure is the simplicity of working our A/R in one program. Claims are very easy to resubmit right from the dashboard.

The rejection messages given are extremely confusing. Very hard to figure out how to fix the actual problem.

It links with our Practice Management software systems making file submission a breeze. And the batch history And search options make it easy to Find anything you’re looking for.

Navicure has been an excellent partner in revenue cycle management. It's ease of use and intuitiveness is first rate.

Waystar's Dashboard is easy to use and basic clearinghouse function is good.

Waystar has a nice interface and is fairly user friendly. Many features makes claim processing quite efficient, and is very easy to use.

They have a huge list of insurances OR you can have them send a paper claim.

I like how easy it is to use and organizes our data. I like that we can correct claims and resubmit them instantly.

It simplifies the way I do billing. It integrates with my  electronic record software and makes the process easy.

After my initial setup my statement went out, but the next month I uploaded statements again and was told that there was a margin error. It was fixed but it caused a delay in statement processing.

Wonderful costumer service, good training provided for new clients.

This software is so user friendly. Its so easy to search and view.

Waystar is the most user friendly and comprehensive clearinghouse I’ve ever used. It’s extremely simple to search out needed information.

I really like how I am able to send to insurance companies with ease. So much easier than other products.

Has integrations with almost every possible insurance company in the States. Easy to make edits and track payments.

Appealing claims on Waystar is super easy, and tracking down claims that were paid but somehow didn't get into your EMR is also really easy.

I love the dashboard, and rejected claim dashboard. I can make corrects and resubmit claims directly through waystar.

Great ease of use, very well laid out, the menus and explanation of rejection are easy to figure out and correct.

The billing is a little confusing. We have a parent account that used to be Zirmed and another large account that used to be Navicure.

Zirmed provides excellent revenue cycle management, it is easy to use and responsive.

Customer support has always been very good and the site is easy to use. Help features are also of great value when we hire new staff or need to find answers to questions.

When you leave their service, they require 90 notice to get there money.

It is a great payment system and it makes my job easier with how easy it is to go through the system.

Editing rejected claims is very easy. There are also Premium products you can buy if you would like to streamline your RCM such as code look up and insurance verification.

It has made the ease of electronic billing very simple and helpful. We went from paper billing and this software could not be anymore user friendly.

The conversions have been successful thus far. Our frontline users report an easier user experience and our core registrations/billing/collections system interfaces nicely with the Waystar product.

Their customer service lives up to the 3 ring rule. Customer service are very pleasant and helpful  on the phone.

I like the monthly webinars as well as the payments solution. It's easy to navigate through and find what you are looking for.

We are able to see payments in about 7 days which is helping our practice stay financially stable.

US Dollar

ShareNote is a web-based solution designed to help healthcare organizations simplify operations. It has received ambulatory EHR-certification from the Drummond Group. This solution is specifically built for organizations that specialize in mental health, developmental disabilities, and substance abuse. ShareNote allows healthcare providers access to important data online, such as client details and documentation. Key features include electronic prescriptions, unlimited note types, task lists, direct billing, electronic signatures, and text message notifications.


Staff management is also built into ShareNote to help with storing employee information. It allows organizations to manage employee records and calendars as well as track hours worked. In addition, this solution allows healthcare providers to access and update patient goals, records, and sleep logs. Data regarding prescribed medications and allergy information is also stored within ShareNote's patient records. 


Please contact vendor for pricing information. Technical support is available for users via phone. 






LongDescription

Treatment Planning

Employee Management

HIPAA Compliant

Digital Signature

Electronic Signature

Confirmation/Reminders

Scheduling

Self Service Portal

EMR/EHR

E-Prescribing

Single Provider Practice

Inpatient/Residential

Forms Management

Workflow Management

Initial Assessments

Reminders

Billing & Invoicing

For Mental/Behavioral Health

Compliance Tracking

Claims Management

Appointment Management

Records Management

Appointment Scheduling

Multi-Provider Practice

Document Management

Goal Setting/Tracking

Medical Billing

Therapy Notes

Progress Notes

Notes Management

Contact Sharenote directly for pricing details.

Email/Help Desk

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Sharenote

In Person

Live Online

Webinars

Documentation

Waystar is a cloud-based revenue cycle management platform for healthcare systems. The solution is used by organizations of all sizes to manage administrative and clinical functions. Key features include insurance verification, coverage detection and claims management.


Waystar uses machine learning algorithms to predict claim denials and sends workable denials to the assigned workgroup. It automates the prediction of revenue leakage as well. Users can manage contracts through a centralized repository. Real-time contract loading and modeling is also offered. Reports can be generated to assess payer contract performance and other key performance indicators at the enterprise level.


Waystar integrates payment processing across the hospital information system, performance management system and electronic medical records system. It offers features such as on-the-fly editing and the ability to automatically split remits among various providers. It also provides an automated patient payment workflow.


The solution is available on a monthly subscription basis and support is available via phone.



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