TheraPlatform responded immediately when I needed help. The ease of use and all the features were just what I needed.

I have to signout and back in and troubleshoot for nearly every session. It appears unprofessional to pts.

They refuse to change my billing cycle and they way they bill requires me to pay 1.5 years for a practitioner when I only need 1 yr.

Tech support is THE WORST. No matter the issue, it is always the users error, even when several users are all having the same problem at the same exact time.

Theraplatform has a great calendar, it's easy to include forms (such as consent for tele therapy, and other customizable forms), many of the organization features are excellent and easy to use.

Excellent customer service, easy interface, helpful ways to interface with clients, cost effective.

I am very pleased, and recommend you to other therapists all the time.

We have made a couple of mistakes and had to send multiple invites to the same parent, for example listing their appointment as PM instead of AM.

Terrible, as I need a reliable billing service since most of my clients have insurance and I am covered under multiple plans.

The e-mail provided a referral link (https://www.theraplatform.com/freetrial/JooEr) and a discount to Theraplatform and was encouraging users to have other users join the platform.

The technical support staff continues to be wonderful in answering all of my questions thoroughly and timely.

The features that Theraplatform offer like white board, ability to upload lessons are great but the system is so glitchy that I can’t rely on it.

I found this software platform to be excellent and easy to use and interface with. Customer support was highly responsive.

Their help desk has been responsive within 24 hours of questions or concerns, and their FAQ/Tutorial pages are also very helpful. Thank you TheraPlatform for this great service.

There is no customer service, no number to call and if you use the email or chat, the response does not address the issue that was sent.

Umm that’s 1-2 days of lost pay in some cases. Clients logging in but the therapist is never given a ‘wait room notice’ happened twice.

Wasted money and time learning a program and now switching to TherapyNotes.

Definitely worth the price and the price is not that expensive.

The interactive white board and the ability to do worksheets during sessions with clients is also amazing.

So much of the advertised features did not work and the support was poor.

I read other reviews which were quite positive, and I also found TheraPlatform's customer service to be excellent.

I know I have ask about certain features and within a few weeks it has been implemented. It seems like they are always working on the software to make it better at an affordable price.

Everyday I am having to end sessions as clients have disappeared and then wait for them to log back in via email and password. Clients struggle to understand about entering a password.

There are forced codes for some companies that are wrong and cannot be edited. Muliple claims have been rejected to their using the wrong code for billing tele-health sessions.

When I have needed assistance, I was provided with the information to resolve my issue. The new feature of the waiting list is wonderful, and it is useful for our private practice.

Yet TheraPlatform denies all issues, and I have heard similar feedback from other providers.

The customer service is exceptional. The response rate and the willingness to help solve the problem is above and beyond.

Customer service is amazing. If you email them they will respond quickly.

When New York approved teletherapy for Preschool students I had to quickly learn how to do it. I ended up choosing TheraPlatform and loved it.

Very satisfied and excited to be using this platform.

Great for early intervention or school-age populations.

Set up of therapist and client accounts is super easy. We are in the beginning stages of implementing as part of our approach to Teleintervention.

I feel confident that I am using a great product as well as working ethically with my clients.

Able to complete teletherapy in the most professional way possible, with ease and simplicity.

I really like that I can make my own forms. I especially like that it won't let me submit a claim and let me know that I need to complete the progress note first.

The price is affordable for clinicians who are starting out as well as seasonal clinicians.

I provided a screenshot of one error message that clearly stated a TheraPlatform network issue and the company responded hours later (no immediate assistance) that it was my PC.

TheraPlatform is the most useful, easy to use platform for telepractice on the marketplace.

Very user friendly, amazing customer support, and comprehensive customer platform.

Sensitive content hidden] then put blame on us the user, refused to refund any money and the next day we had another charge for $1.

The telehealth functions are flawless, the tutorials make learning easy, the price is excellent.

My questions were answered quickly and clearly, and the person who helped me (Beata) was friendly, helpful and courteous.

TotalABA has an amazing support staff that is willing to make changes and contributions as needed.

Great overall experience and highly recommended. There is a report for everything, and if you cannot find something you need, it can be created.

I would pay to have either one of those back at this point.

I like how it feels as dependable and reliable as the electric company - I never have to spend energy thinking about it.

My overall experience has been really positive.

I do not use their Data Collection features mainly because they do not have an App with offline capabilities yet.

I was stuck creating a report where in some cases I had to remove unnecessary parts or add parts. The length of the resulting reports was not parent friendly.

Sometimes, especially the data collection portion is a little difficult to use, especially when I am adding targets.

The cons on the system are the lack of customizations after a goal has been placed in treatment planning.

We are in the early stages of using the product and have been pleased with the customer support aspect of the product.

We are currently happy with the product and are hopeful to continue to work with their team to get future updates that will more closely align with our wants and needs.

There is absolutely no way this platform was created by anyone that knows anything about ABA.

This is our 3rd software system and by far the easiest and most cost effective that we have used thus far.

The task feature has been a huge success as well as the visuals and graphing. I would also like to shout out the partnership and customer service that our company has received.

Total ABA is easy to use and navigate. Great and useful features and the reporting aspects are detailed and a HUGE time saver.

US Dollar

TheraPlatform is a HIPAA compliant practice management and video conferencing platform. Providers and patients do not need to download software, as it can be accessed via browser on a laptop, desktop, tablet, or smartphone. Group sessions can be conducted with participants from multiple locations, each using a secure and unique link. An integrated whiteboard, screen sharing, document camera compatibility, and therapeutic resource material management are other features of TheraPlatform.



LongDescription

Treatment Planning

Document Templates

Patient Records Management

Case Management

Electronic Payments

Patient Engagement

Payment Processing

Two-Way Audio & Video

Practice Management

Online Forms

Email Alerts

Document Storage

Activity Tracking

HIPAA Compliant

Charting

Progress Tracking

Confirmation/Reminders

Credit Card Processing

Virtual Waiting Room

Invoice Management

Attendance Management

Communication Management

Patient Intake

Customer Database

Care Plan Management

Calendar Management

Template Management

Scheduling

Contact Management

EMR/EHR

Real Time Data

Claims Scrubbing

Historical Reporting

Single Provider Practice

Client Portal

Forms Management

Email Reminders

Workflow Management

Insurance Management

File Sharing

Activity Dashboard

Reporting & Statistics

Reminders

Administrative Reporting

Automated Scheduling

Built-In Database

Medical Billing

Physician Scheduling

Chat/Messaging

Customizable Templates

Billing & Invoicing

Progress Notes

For Mental/Behavioral Health

Real Time Reporting

Customizable Branding

Goal Setting/Tracking

Reporting/Analytics

Case Notes

Contact Database

For Physical Therapy

Progress Reports

SOAP notes

Claims Management

Customizable Forms

Appointment Management

Video Conferencing

Records Management

Client Management

Patient Scheduling

Secure Data Storage

Patient Portal

Appointment Scheduling

Task Management

Live Chat

Document Management

Electronic Signature

Initial Assessments

Therapy Notes

Medication Management

For Psychiatrists

Remote Treatment Planning

For Medical Purposes

For Occupational Therapists

Mac OS

Web browser (OS agnostic)

Unlimited HIPAA Compliant Video, Practice Management and Client Portal starting at just $29/mo. No cap on client contacts. Additional features for billing, scheduling, claims, and telehealth with the $39/mo Pro plan. Subscribe to the annual plan for discounted rates. No hidden fees. Read more about the different plan types on the TheraPlatform website.

FAQs/Forum

Knowledge Base

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

TheraPlatform

In Person

Live Online

Webinars

Documentation

Videos

Total Therapy is a cloud-based, solution for applied behavioral analysis, speech and occupational therapy. Key modules include practice management, data collection, billing, reporting and a parent portal which can all be integrated seamlessly together. Total ABA is built on the salesforce platform, which is completely secure, HIPAA compliant and easy to customize.


Total Therapy enables agencies to manage staff and payroll, communicate internally, schedule and track appointments and authorizations to match appointment types, reducing billing errors. Therapists can take notes in session or upload documents to a clients file in the system.  Clinics can establish permission sets for different levels of access to client information.


Total Therapy offers a data collection module with enhanced behavior tracking, graphing, and reporting tools. This complete package provides everything from assessments to mastery levels.


Total Therapy’s billing module has cost effective options for per provider or per claim billing. The HL7 interface enables clients to do billing themselves or to completely outsource their billing requirements.


Total Therapy’s Parent Portal provides secure communication between therapists and parents and can be used for documentation, payments, forms and authorizations.

Total Therapy launched their new offline capabilities in August 2021 - Total ABA Mobile is available to all Total ABA customers!


Total Therapy offers services on a monthly, per therapist basis. Customer support is free and available via phone, email and the Wizard online video and text library knowledge base.



TheraPlatform vs Total Therapy

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons