Easy to use, customizable, and great customer service.

One of the best products on the market for volunteer management and superior customer service. I highly recommend HandsOn Connect as a volunteer management software of choice.

This is the most user-unfriendly program I have ever used. They have two separate admin portals, one that doesn't work, and the other is the most confusing admin portal I have ever seen.

Nothing comes close to providing the depth of resources available to help your organization and community effectively recruit volunteers.

The Salesforce platform takes time to learn how to use but once you are comfortable the ability to customize and create detailed reports is priceless.

These regular updates continue to improve the already impressive feature set, while extensive documentation serves as a ready reminder of how impressive a resource it is.

The support I've received from my representative has been quick and helpful.

The only way to get a human being online is to threaten cancelling the contract. Then they only spend 30 minutes with training and then send you to a list of videos, most of which are out-of-date.

While the multiple layers can seem daunting and may increase costs, they also afford options and flexibility.

Would need spanish version. Changes to the platform  or simply adding new features many times scare off users and create concerns of losing data and the need for retraining.

Awesome tool for managing volunteers &satistical data ,improve ease of use.

The knowledge that the company designing the software is willing to keep on improving/ is truly committed to the customer experience makes it definitely worth the investment.

Looks like it might be a nice product but HOC can't make it work for us. Looks like it might be a nice product but HOC can't make it work for us.

My workplace has recently been working with Hands on Connect to help run a few of our programs. The logistics are easy to understand, and they make the process in our programs flow seamlessly.

Hands On Greater Portland has been using HandsOn Connect for over 5 years, and the amount of work that has gone into making it the comprehensive solution for volunteer management is remarkable.

HandsOn Connect was been a great partner with the custom build out of our organization's database using Salesforce. The quality of work and customer service have been stellar.

They are helping organizations meet their mission. They are helping create a movement of volunteers.

Need assistance from outside staff to implement major changes in the template. Limited in how forms look to our users.

I have been impressed with the program and the training we received. I am excited to continue to use this program.

I have had great experiences with HandsOn Connect. Their staff and customer service are very friendly and always there to help.

The  screens for administrators-- letters are to small, information looks too congested/ confusing.

The search and calendar are useful tools to help navigate the many opportunities posted.

I love that you can set the privacy settings, as well record whether someone is under 18 or deceased, etc. I love that this system automatically assigns constituents to their local chapters.

Some of the set up of a report is difficult. You have to have a domain set up in order to select the correct fields.

My main complaint is that I continue to have to use Pledgemaker and a FTP site.

Great for basic needs of a nonprofit organization, great customer support.

Support staff is always friendly and knowledgeable. Always a great experience.

The search and entry features are easy to use. I like the ability to search by donation amount and donor name Integrated emails is also a great feature.

We also need to track a lot of data such as magazine subscriptions, volunteers, field offices (units), pledges, memberships, and most importantly, donor prospects.

Generating targeted mailing lists is a bit difficult.

It has so many features we don't know how to use them all. It is great project if you want to use data to improve youe fundraising.

It is fairly easy to use and navigate, I like the custom dashboards and prospect profiles. I also like the feature for recording actions with prospects.

I love the folks at Softrek Support, they're always quick to respond and wonderfully helpful. Customer Support is good.

It's pretty user friendly, clear dashboards, connection with WealthEngine, number of canned reports.

Still have some trouble generating some reports.

Does not allow for multiple contacts in an organization record. Reporting is clunky and the query function is nearly useless.

Overall I like the functionality and capacity.

Lots of capabilities for our business and great reports and tools to help us see how we're doing.

The software is easy to access and pretty straight forward how to use.

Overall, I have been a pleased customer for 23 years. I feel like the company worked better when Dave Spacone was running it day-to-day.

I'm disappointed, of course with the cost since our annual bill for moving from self-hosted to PMOL will eventually jump by ten times. The report function is pitiful.

I like the dashboards and the reports I do know how to run are very useful. We use it in coordination with our national office and our staff member there helps us make better use of the program.

It is a good day by day tool. I like that in the case of my organization it is integrated with our finance and accounting system.

It is good out of the box product, I like that the information is not clustered in one place.

US Dollar

HandsOn Connect is a cloud-based nonprofit management solution for donation management, fundraisers and volunteer management. The solution helps nonprofit professionals organize charity events, send marketing communication, accept payments and engage volunteers. 


HandsOn Connect enables team leaders to train, assign tasks and manage volunteers. It also generates reports and dashboards that show effective hours served and donations received by volunteers.


Donor management enables organizations to organize annual campaigns, grants events, membership drives and award functions. Also, managers can run background checks on donors and ensure compliance.


HandsOn Connect integrates with donor management systems such as Abila, iMis, NationBuilder and Salesforce Nonprofit Success Pack. Staff and volunteers can check in from smartphones and mobile kiosks which allows managers to track effective work hours.



LongDescription

Recognition Management

Attendance Tracking

Registration Management

Calendar Management

Scheduling

Self Service Portal

Membership Management

Event Management

Member Directory

For Nonprofits

Web browser (OS agnostic)

Flexible payment plans. Partner discounts available. 

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

HandsOn Connect

In Person

Live Online

Webinars

Documentation

ClearView CRM by Softrek is a software solution that gives nonprofits the tools they need to manage both their fundraising activities and their donor relationships.


ClearView CRM includes a suite of applications that bring together donor and fundraising information, both on and offline, into a single customizable database. Using this information, organizations can analyze donor relationships, stay up-to-date on staff activities and have access to real-time data.


ClearView CRM's user interface can be customized both at the individual and organizational level. Softrek's typical clients have operating budgets over $5 million; their products can be scaled to support large numbers of donor records. It is suited for a number of nonprofit verticals: animal welfare, environmental, faith-based, health care, museums and more.


ClearView CRM manages both online and offline fundraising and donor management. It tracks everything related to users' solicitation and constituents. ClearView CRM supports all administrative and operational tasks, while its Online Marketing Suite helps organizations better engage their donors online, with a donor portal, online event planning and online giving. 



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