Easy to use, customizable, and great customer service.

One of the best products on the market for volunteer management and superior customer service. I highly recommend HandsOn Connect as a volunteer management software of choice.

This is the most user-unfriendly program I have ever used. They have two separate admin portals, one that doesn't work, and the other is the most confusing admin portal I have ever seen.

Nothing comes close to providing the depth of resources available to help your organization and community effectively recruit volunteers.

The Salesforce platform takes time to learn how to use but once you are comfortable the ability to customize and create detailed reports is priceless.

These regular updates continue to improve the already impressive feature set, while extensive documentation serves as a ready reminder of how impressive a resource it is.

The support I've received from my representative has been quick and helpful.

The only way to get a human being online is to threaten cancelling the contract. Then they only spend 30 minutes with training and then send you to a list of videos, most of which are out-of-date.

While the multiple layers can seem daunting and may increase costs, they also afford options and flexibility.

Would need spanish version. Changes to the platform  or simply adding new features many times scare off users and create concerns of losing data and the need for retraining.

Awesome tool for managing volunteers &satistical data ,improve ease of use.

The knowledge that the company designing the software is willing to keep on improving/ is truly committed to the customer experience makes it definitely worth the investment.

Looks like it might be a nice product but HOC can't make it work for us. Looks like it might be a nice product but HOC can't make it work for us.

My workplace has recently been working with Hands on Connect to help run a few of our programs. The logistics are easy to understand, and they make the process in our programs flow seamlessly.

Hands On Greater Portland has been using HandsOn Connect for over 5 years, and the amount of work that has gone into making it the comprehensive solution for volunteer management is remarkable.

HandsOn Connect was been a great partner with the custom build out of our organization's database using Salesforce. The quality of work and customer service have been stellar.

They are helping organizations meet their mission. They are helping create a movement of volunteers.

Need assistance from outside staff to implement major changes in the template. Limited in how forms look to our users.

I have been impressed with the program and the training we received. I am excited to continue to use this program.

I have had great experiences with HandsOn Connect. Their staff and customer service are very friendly and always there to help.

The  screens for administrators-- letters are to small, information looks too congested/ confusing.

The search and calendar are useful tools to help navigate the many opportunities posted.

The program is very easy to use for donation tracking and works well with Vanco for online donations and events.

Tons of excellent knowledge docs and they always help identify which one is best suited for your question. Always willing to help no matter how many times I reach out.

Trail Blazer is quick and easy for all staff to use.

All kinds of reports can now be pulled for mailing lists, donor specific info for a board member communication, and more. The Support team is very quick to respond and always pleasant to work with.

Totally satisfied - Outstanding customer service.

The missing piece was bookkeeping integration and their event registration didn't have an integrated calendar.

Their customer support is excellent from the simplest questions to the most complex issues they are patient and yet quick to help.

Lots of Search & Record set up options and very good support.

I work for a small nonprofit organization with limited staff capacity. We have used Trail Blazer Non-Profit Manager for several years.

Which leads to my other con: The interface is unimaginably ugly.

When we do not have a lot of time for database maintenance in the first place due to budget constraints, it can be quite frustrating.

Amazing tech support from incredibly patient people - can't say enough how important this is. Seamless integration with FEC for super easy electronic filing.

Good way to keep contacts and see history of giving. Like the support and easy way to use it.

No pre-paked campaigns such as Year-End Drive. Missing important features.

I looked at all the options and chose the one that met our needs. Software Advice did a lot of the homework and saved me time and money.

As a non-profit person, there are a lot of things I don't like about it. I think to sum everything up it's bulky and not made to do what I need in the field I'm in.

There have been a few things that have been hard to do find to edit.

Great experience overall. Customer service is always so helpful and willing to walk you through any problems.

And while it may not have one or two third-party APIs I might like, it does work seamlessly with our credit card processing company, so that donations go right into our database.

The guys are extremely accessible and helpful. They are willing to walk me through a process, or just do it for me - whichever I request.

I am a raving fan and I have used Blackbaud, DonorPerfect and many other fundraising or donor tracking software.

In the end, Trail Blazer rose to the top for the ease of use, the support structure, and the fact that we could make the transition without hidden costs or additional fees.

Customer Service has been EXCELLENT. You won't find a better team anywhere.

The support team is responsive, always friendly.

It is light-years beyond Excel and serves us better than any other online system that we've looked into.

There's a lot that I dislike about the user experience of this database.

It is the best single decision I've made for my non-profit in the past 10 years. The customer services is outstanding, and I love the system.

After trying two other donor management softwares that offered little or no help, Trailblazer's amazing service is a welcomed benefit.

This product organizes and stores data well. It integrates with our website and payment vendor.

I don't like that it's only available on PC, and I have to use remote desktop on my Mac laptop. Mailings are really difficult - households aren't very use-friendly.

Trailblazer is easy to use and the customer support is very helpful when questions arise.

CornerHouse is a non-profit that conducts forensic interviews of abused children, teens and vulnerable adults.

Amazing customer service. Quick to respond to email or phone call.

And the ability to pull information Searches by a variety of Attributes, which can be added to. Use of mass email communications is great and easy to use once templates are set up.

The  Attribute section is very helpful. Also - when I call for support it has always been a very helpful and pleasant experience.

Over the few years that we have had it, the company has made substantial improvements on a continuing basis.

We also have Deacons, Priests, Bishops and the Archbishop and their titles are always used. When signing up they will sometimes add it to the first names block.

I have learned a lot about how to use this database, however, I am often frustrated at how clunky it is.

Also, and this is critical for us, the software support, training and consulting is worth every penny you pay for the annual license and more.

It's simple enough and has all the basics that are needed for a successful CRS platform for nonprofits without breaking the bank.

Ease of entering donations and printing thank you letters with various templates. Ability to search for specific donors and send merge letters to them.

US Dollar

HandsOn Connect is a cloud-based nonprofit management solution for donation management, fundraisers and volunteer management. The solution helps nonprofit professionals organize charity events, send marketing communication, accept payments and engage volunteers. 


HandsOn Connect enables team leaders to train, assign tasks and manage volunteers. It also generates reports and dashboards that show effective hours served and donations received by volunteers.


Donor management enables organizations to organize annual campaigns, grants events, membership drives and award functions. Also, managers can run background checks on donors and ensure compliance.


HandsOn Connect integrates with donor management systems such as Abila, iMis, NationBuilder and Salesforce Nonprofit Success Pack. Staff and volunteers can check in from smartphones and mobile kiosks which allows managers to track effective work hours.



LongDescription

Recognition Management

Attendance Tracking

Registration Management

Calendar Management

Scheduling

Self Service Portal

Membership Management

Event Management

Member Directory

For Nonprofits

Web browser (OS agnostic)

Flexible payment plans. Partner discounts available. 

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

HandsOn Connect

In Person

Live Online

Webinars

Documentation

Trail Blazer's non-profit manager offers nonprofit organizations a complete cloud-based solution to manage every aspect of fundraising and donor management. From collecting and centralizing donor information to targeted outreach to event planning, Trail Blazer's non-profit manager can be used to create, implement and track every donor touch.


Trail Blazer's software allows organizations to quickly target specific donors, maintain successful donor relationships, handle pledges, organize events and even manage finances. In addition, it tracks all of this outreach and centralizes it, so users know exactly what fundraising efforts were directed to each donor.


Nonprofits can create unlimited mass emails or export the data necessary for targeted print mailings. Users can also manage contributions, including online donations, and share calendars to keep the team on the same page.


Trail Blazer offers free unlimited training and 24/7 technical support, as well as data import and conversion. The solution is a great fit for nonprofits in a number of sectors such as animal welfare, faith-based ministries, public broadcast, environmental, among others.






Recurring Giving

Payment Processing

Online Forms

Dues Management

Activity Tracking

Contribution Tracking

Member Database

Data Import/Export

Campaign Planning

Contact Management

Email Marketing

Gift Matching Management

Grant Management

Mobile Giving

Fundraising Management

Social Media Integration

PCI Compliance

Website Integration

Volunteer Management

Receipt Management

Dashboard

Pledge Management

Real Time Reporting

Goal Setting/Tracking

Alumni Management

Donation Tracking

Donor Management

Campaign Management

Online Giving

Reporting/Analytics

Communication Management

Reporting & Statistics

Event Calendar

Windows 7

Windows Vista

Windows XP

Mac OS

Windows 8

Windows 10

Our base level pricing for under 500 contacts starts at $60 per month or $500 per year.  This includes every tool that we've built since 2002, future upgrades, unlimited user accounts, and top-notch live tech support and training.

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