National Discount Merchant Services

RATING:

4.5

(26)

About National Discount Merchant Services

National Discount Merchant Services is a payment processing software designed to help businesses in the healthcare, fitness, telecommunications, retail and other sectors manage financial transactions. The platform enables administrators to collect payments via credit and debit cards and eChecks on a unified interface. Managers can manage chargebacks and automatically update expired card numbers to streamline recurring billing. National Discount Merchant Services allows teams to design, implement and distribute personalized loyalty and gift cards among customers. Additionally, operators can store card details in a secured vault and ensure compliance in accordance with the payment card industry data security standard (PCI DSS) protocols. National Discount Merchant Servi...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

National Discount Merchant Services Pricing

1.39% - 1.79%

Starting price: 

$5.00 per month

Free trial: 

Available

Free version: 

Not Available

No screenshot available

National Discount Merchant Services Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for National Discount Merchant Services

1 - 5 of 26 Reviews

User Profile

Jeffrey

Verified reviewer

Transportation/Trucking/Railroad, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2022

National discount merchant services review

It's pretty good overall not as smooth as I expected 8.25/10

PROS

Process the payments on time very promptly

CONS

You like the flow of the business transaction movements when it comes to the online

Reasons for switching to National Discount Merchant Services

Smoother transactions

John

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Best Merchant Service Provider Ever

From the first conversation it was a breeze working with [SENSITIVE CONTENT HIDDEN]. They saved me both money, time and frustration. No longer do I call some offshore office with non English speaking people only to be told no no no be put on hold endlessly and pass the buck. Now one call to [SENSITIVE CONTENT HIDDEN] and she handles anything I need. But the absolute best is when we receive and envelope in the mail with one of [SENSITIVE CONTENT HIDDEN] Dollar bill origami's. We have a whole collection of them in our office. Thanks You for excellent care and service. John Limbocker CEO Internet Dominators

PROS

Ease of implementation and cost saving it brought to the table.

CONS

My only issue is that I didn't find it sooner... LOL

Reason for choosing National Discount Merchant Services

My interaction with [SENSITIVE CONTENT HIDDEN] and her son [SENSITIVE CONTENT HIDDEN].

Reasons for switching to National Discount Merchant Services

Service

Patra

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed April 2020

Need more info

needs to be more streamlined. The rep needs to send out most recent application for my vendors

PROS

i really have not had a formal introduction to the software. I would like to know more about it.

CONS

the commission is VERY LOW. I wish there was a greater return on commission

Reason for choosing National Discount Merchant Services

got a commission - but not very much

Reasons for switching to National Discount Merchant Services

Prolific STOLE all my customers

Vendor Response

Thank you for your review, I understand you would like a formal introduction to our software and I'd love to help walk you through it. You may replay to my email address through this message to get started.

Replied December 2020

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Easy set up and great customer service

My experience was very straight forward and professional. The account manager that helped me was very knowledgeable about the industry and worked with me to make sure I had everything I needed.

PROS

I like that the pricing was very competitive and I was able to talk to one person throughout the whole process to get set up, instead of being bounced around from department to department

CONS

The only thing that slowed down the pace of my application was my own lack of knowledge about the industry and not having all the necessary financial records readily available. My account manager was very patient and walked me through the entire process.

William

Restaurants, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed March 2020

NDMS credit card processing

My experience with NDMS has been just fine. I did not have any expectations with the product other than it works with little to no regard by me, and that has been the case.

PROS

It was up and running fairly quickly. It works seamlessly with our web site and no real problems with its implementation.

CONS

I wish there were better customization options. I would like to easily control messaging and what shows up on the customers statement, as chargebacks have become a problem.

Reason for choosing National Discount Merchant Services

NA

Vendor Response

Good afternoon James, I'm sorry to see that you are not happy with our customization options. We have since added new features and I would like to work toward resolving this issue for you. I am available via email or phone, or by simply responding to this message.

Replied March 2022