National Discount Merchant Services vs Stripe

RATING:

4.5

(26)

National Discount Merchant Services has 26 reviews and a rating of 4.46 / 5 stars vs Stripe which has 3070 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (26)
4.6 (3070)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 17, 2022
May 14, 2024
Pros/Cons
  • Pros

  • My experience with NDMS has been nothing but positive from the very start. The staff is super friendly, knowledgeable, and happy to help with any questions I had.
  • Once setup, it is very easy to use. It is a secure way to process payments.
  • Cons

  • Switching from accounts is confusing. I have two merchant accounts.
  • The only thing that slowed down the pace of my application was my own lack of knowledge about the industry and not having all the necessary financial records readily available.
Read all user reviews
  • Pros

  • Stripe's documentation and API are an example for the whole software industry. Clear, easy, polished, powerful amongst it's qualities.
  • It is really good and fast, cheap commissions, good integrations. I recommended on most of the cases.
  • Cons

  • The thing that i hate the least about this is that you cannot get a live person on the phone and you have to deal with issues via their portal, cant manage disputes very well.
  • They don't fight at all for the business. If it is disputed, you'll end up losing money on the transaction.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos