I am very impressed with the quality of support help, and of the knowledge of the staff each time I have requested help.

You no longer need to contact the IT department.

Each time I needed Support for this ADSelfService product, it has been truly outstanding.

Easy to use for end users although the UI for admins can be improved.

Free for 50 users or less (reasonably priced above that). Easy way for MAC users to reset domain passwords.

I'll let you know if I find anything to complain about.

Reducing number of calls and save time for help desk.

Reset is based on questions which a few end-users forget the answer to.

The experience as a whole seems very user friendly and we enjoyed it greatly. Thank you for your services.

This is a great tool to help your users reset their passwords or unlock accounts.

I like the fact that you can integrate into other platforms and make use of one password across all of them.

Fast, pleasant, and effective. We've been considering Manage  Engine for a couple months now and this experience is definitely one in the 'Positive' column.

Easy to install, easy to configure, easy to use even for non-technical person.

In this case, you may need IT staff. Thanks to SelfService application you can do many transactions on your own account yourself.

The ability to synchronize passwords across 2 platforms for us is great. A great tool that keeps IT out of the password loop so we can focus on other things.

I found this  use of Tomcat server and Keytool / Keystore with it's command line issues, to be fairly difficult to manage.

Excellent product for providing users the ability to reset/unlock their own network accounts.

The mobile app is easy to use and its accessible anywhere and anytime. Not requiring any help from IT.

AD self service plus easy to deploy great support but a little pricey.

This has effectively reduced up to a third of our most urgent helpdesk issues allowing us to maximize IT resources.

Though not working, tech support has been working on this issue continuously contacting vendor dissecting information on how the ssl vpn works.

The ease of deployment and use makes it very easy for the users to get the hang of.

A Great Integration Tool for Identity Self-service.

Amazing customer service. Would definitely recommend it to any peers.

Unlimited customization of portals for end user UI. Excellent for roaming users using smart devices to reset/unlock their network accounts.

Save in time by having users register questions and reset their own password. Notify users of passwords about to expire.

I like it because it is very  easy to manage  and also very user friendly So I think this is good for my company.

In the rare occasion where I needed tech support, they were quick and responsive and solved my issue immediately.

Definitely worth the money. I liked it so much, I rolled it out within the company I work for.

This is the best product for storing User names and PW, plus the other apps that are incorporated make it the best on the market.

I really like the ease of use and multi-platform integration from Windows to iOS.

The feature I like most about this software is being able to access my passwords anywhere I am and the ability to create and store complex passwords.

Great integration and features at an affordable price.

RoboForm works on ALL the browsers (Edge, Chrome, Brave) I choose to use including an IOS app. It can not only be used to safe passwords but also Bookmarks & Safenotes.

I like that RoboForm is safe and easy to use. I also like that I can safely store notes there and I can use RoboForm on my cell phone.

I began using Roboform for personal use, and believed in its productivity and automation so much that I recommended for use at work and was approved.

It is a huge time saver and super easy to use. A few months ago we switched to the Business platform to share passwords and it is awesome.

Sometimes, it doesn't seem to update across all of my devices automatically but that may be due to user error.

Roboform is very easy to use, it is has an organized layout, is intuitive and reliable. Receive updates fairly often.

I have not had the time to explore and utilize all of its features. Because of this, I have struggled.

It is very easy to integrate into your normal workflow and makes it simple to generate and use very strong passwords. Effortlessly syncs logins across devices and browsers.

I use Chrome, Firefox, Internet Explorer and Edge browsers and the integration works great for all. I also use Chrome on my Android phone and the integration often works there too (not 100%).

As a long-time user, I most appreciate their commitment to continuing development. The software is updated frequently and they continue to expand the platforms on which the program/app is available.

RoboForm allows you to store all passwords and user names for all the programs that I use. So easy to use and once the information is stored, its also easy to update.

I have never had an issue that I have needed to reach out to customer service - which is great.

Disappointed in support to upgrade to business, transferring logins and setting up.

I have used this for years and  find it easy to set up and then let Robo do it it's job. It is so nice not to fill in all the info.

Sometimes has trouble with passwords where the login is on one page and the password is on the second.

The software has amazing benefits. It can be used in so many ways.

The ability to segment user groups and permissions between these groups is pretty nice and works well for our organization.

While Apple has this for iPhone and Mac users, if you are like me and have an iPhone and PC this is a better solution because it syncs with both.

The ease of use and the price is very affordable.

For the Business end, the ability to share logins to employees without them actually having to know the passwords is my favorite feature.

It’s a budget-friendly option that doesn’t skimp on quality features. Manage and organize all your passwords easily.

It does crash sometimes and will sometimes start using a bunch of CPU and I will have to kill the process.

There have been too many problems with Chrome browser extensions, and auto-fill seems to compete with the browser.

Great customer service and ticket submission for any issues you need tech help with.

US Dollar

ADSelfService Plus is an identity security solution that ensures secure and seamless access to enterprise resources and establishes a Zero Trust environment. With adaptive multi-factor authentication (MFA), single sign-on (SSO), self-service password management, a password policy enhancer, remote work enablement, and workforce self-service, ADSelfService Plus provides your employees with secure, simple access to the resources they need. ADSelfService Plus helps keep identity-based threats out, fast-tracks application onboarding, improves password security, reduces help desk tickets, and empowers remote workforces.
The core features of ADSelfService Plus include:
Adaptive MFA
Enable context-based MFA with 19 different authentication factors for endpoint and application logins.
Enterprise SSO
Allow users to access all enterprise applications with a single, secure authentication flow.
Password management and security
Simplify password management with self-service password resets and account unlocks, strong password policies, and password expiry notifications.
Enterprise self-service
Delegate profile updates and group subscriptions to end users and monitor these self-service actions with approval workflows.
Remote work enablement
Enhance remote work with cached credential updates, secure logins, and mobile password management.
Powerful integrations
Establish an efficient and secure IT environment through integration with SIEM, ITSM, and IAM tools.
Reporting and auditing
Simplify auditing with predefined, actionable reports about authentication failures, logon attempts, and blocked users.

Highlights
- Keep identity-based threats out with adaptive MFA for endpoints
- Eliminate password fatigue by providing users with secure and seamless access to enterprise applications using SSO and password sync
- Minimize help desk workload by drastically reducing password-related tickets using password self-service
- Fortify weak passwords with strong password policies
- Secure remote work by providing protected access to resources even outside the corporate network
- Remind users to change their AD password before it expires using password expiration notifications
- Keep users' AD profile details up to date by allowing them to securely perform directory self-updates
- Comply with regulatory standards, like the GDPR, NIST, and the PCI DSS
- Create a Zero Trust network infrastructure.

ManageEngine also offers Onboarding for ADSelfService Plus which is our holistic solution implementation service by experts for your unique business requirements. Get onboarding services here 
https://www.manageengine.com/onboarding/iam-and-siem-onboarding.html?utm_source=SoftwareAdvice&utm_medium=onboardingl&utm_campaign=product_listing_default

LongDescription

Application Security

User Management

Password Generator

Mobile Authentication

Policy Management

Single Sign On

Self Service Portal

Mobile Access

Compliance Management

Two-Factor Authentication

Password Management

Knowledge-Based Authentication

Real-Time Updates

Password Synchronization

Alerts/Notifications

Employee Database

Access Control

Biometrics

Credential Management

Reporting/Analytics

Multi-Factor Authentication

Identity Federation

Group Passwords

Password Database

Access Controls/Permissions

Activity Tracking

Access Management

Role-Based Permissions

Activity Dashboard

Audit Management

Remote Access/Control

ADSelfService Plus is licensed based on the number of domain users.

 Our product is completely free for 50 domain users.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

51-200

201-500

501-1000

1000+

ManageEngine ADSelfService Plus

In Person

Live Online

Webinars

Documentation

Videos

RoboForm is an on-premise and cloud-based solution that enables businesses of all sizes to manage passwords across locations. It helps secure logins using two-factor authentication and AES-256-bit encryption methods.


RoboForm comes with an one-click login functionality, which lets businesses save passwords and automatically capture to login using single-click in future. Businesses can use the in-built password generator to generate unique passwords with combinations of numbers, uppercase and lowercase letters, ensuring password security. Additionally, it allows users to categorize passwords into folders and share them securely across business networks.


RoboForm provides mobile applications for Android and iOS devices, allowing businesses to access, modify and secure passwords, even from remote locations. Users can add browser extensions for Google Chrome, Mozilla Firefox, and Opera to secure logins across multiple platforms. The solution is available on annual subscriptions and support is provided online.



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