Over priced poor service too many glitches no user friendly below 1 star.

Despite buying it, it won't transfer to new owner when we sell kennel without paying hundreds all over again. Employees constantly complaining n about it.

We have a good size staff and all are quick to learn on this user friendly, easy to navigate system.

We have been using kennel connection since we opened our kennel 4 1/2 years ago. Love the ease of using the program.

Over priced horrid customer service constant emails to pay them more money I am on here to find a better service for when I move and open my boarding kennel and it will not be kennel connection.

When it was working it was great - a little cumbersome to use but it did the job.

I hate customer service to the point that I was searching for other software to use. I like the functionality for the most part.

Kennel Connection is easy to use (very user friendly). I also like the fact that the software is always updating and making additions to better serve our customers.

It had a lot of features and customer service was helpful.

Ease of learning to use the product, cost, online training videos, email blast utility and ease of emailing clients from the file.

You constantly have to go back & add additional information or click another button. Overall very cumbersome & hard to use/learn.

It is beyond irritating for a program to have the appearance of Windows/MS Office without the functionality of those programs.

Only problem with it is the layout of the appointment book. It is difficult to use at a glance with grooming appointments and multiple groomers.

Everyone involved has always acted quickly to get any issuew resolved. All of the people I have contact with such as [SENSITIVE CONTENT]  have been amazing the whole time I have had kennel connection.

We would like it to be a bit more online friendly, but overall this IS the best Kennel Software out there. We have tried them ALL, & KC by far suits our HUGE facility the best.

I like the fact that it can do everything for you. I would like to see the retail and inventory feature updated quite a bit in the next one.

Reports , invoicing, data retrieval all very easy. Sales team (Carri) and the support team (Jen and Phil) are excellent in knowledge and finding solutions and making suggestions.

Kennel Connection is very easy to use and helps out our staff in many ways. A sheet of paper and you have all the instructions for each dog for feeding, medication and exercise time.

I am confident that this is a game changer - will save me money and time.

Easy to use, quick learning curve, Pennsylvania stats readily available which really helps out. I have had this software over 5 years and just love it.

I believe there is a more cost effective,  user friendly software out there somewhere. That being said...we have used this software for five years and upgraded one time.

Software  easy to use  and keep a good database for clients. Packages are good features for our daycare.

I like all the features that we can use to help keep our customers happy.

The integration between all the modules listed above is seamless and works amazingly well with multi-locations.

The leadership is incredibly easy to work with, and they have quickly become trusted partners rather than just a software vendor.

It has saved me a lot of time that I used to devote to scheduling and bookkeeping, which as a single-person operator is huge. But most of all, I am extremely happy with their Customer Service.

Since I have been using kennel connection for 20 years, integration was not an issue for me. However, the thing I dislike the most would be the lack of  customization a lot of areas.

It crashes often which is frustrating, wish there was more customization capabilities especially on the boarding and daycare windows.

It's crazy how is so expensive to pay for this software and  doesn't work.

Setting up new modules, employees , changing prices etc is easy. I appreciate how the company listens to what we, the clients, need added and/or changed within the program.

Oh I might mention I love that we integrate it with other computers in my salons it's wonderful to be able to check one out and check in, on the other computer at the same time.

I have been using KC since 1997, and thru out that time,I have been impressed with the functionality of the product and impressed with the customer service.

The only thing I really miss from kennel suite is that it kept a list of every change you made to a reservation- that helped track when something got extended or deleted.

Easy to train employees to use quickly. Customer Service & support is EXCELLENT & makes us love KC even more.

There is a drop down menu that allows limited sorting (by time, run or pet's first or last names) but even there, you recieve inconsistent results.

I've enjoyed the product and rapid iteration over time.I appreciate the developers listening to active coaches.

I started using Practice when they were in the early stages of development, and they have been very responsive when I needed help. They are continually adding new features and making it better.

The best coaching software out there that helps to streamline your business. It allows me to free my time for the things I love doing the most: coaching people.

At this stage there is limited functionality in the Android App, more functionality is coming soon. Not quite the full package for when I'm out on the go.

Overall I have loved using Practice since day one. The community is wonderful, the support have been extremely efficient responding to queries, and the platform itself is exactly what I need.

The ability to setup packages, products and schedulers so that it's easy/seamless to track what a client has used, and what remains was a big standout. The design is clean and lovely.

I especially love how quickly the developers are working on new features to expand the product.

Practice is an awesome system for anyone looking for a straight forward but powerful client management platform.

Very intuitive, easy to use, and excellent & responsive customer support.

Honestly, I am terrified at the thougth of them ever not being in business.

Practice has a scheduling page that I can direct clients to, and they can pay when they schedule individual appts and/or classes. When they schedule, they receive a confirmation and a Zoom link.

So easy to use and a fantastic User Interface. Connects with mail, my google calendar and payment system Stripe.

I started the business using Quickbooks Online and haven't seen a compelling reason to switch my invoicing over to Practice just yet.

The ability to create both private and public scheduling options for prospects and clients. Integration into Stripe for managing and tracking invoices.

It's reasonably priced and the best tool I could find (compared to others on the market).

This is truly an example of how a software solutions company should be - innovative, friendly and with a can do philosophy.

It's boring, but it's not the sort of program that needs lots of bells and whistles. Maybe a few more colours and images.

My overall experience with Practice has been very good. For me, they had the right technology and a decent price point for me as I started my coaching business.

I am loving my experience of Practice, the software itself is great but the customer onboarding, ease of use, responsiveness of their team is exceptional.

I love the ease, how everything with my clients is in one place, the calendar and scheduling, the to-dos, the ability to purchase products... it's SOOOO user-friendly.

Most of the features I was missing, namely e-signature and email templates, are being included in their new pro tier of membership.

I love the ease and simplicity of Practice. Everything I need is there, and more features are being added on a monthly basis.

For me some of the CRM elements need additional tweaking but I know this is on the roadmap for the future - so no there is nothing I don't like.

I wanted a CRM that was easy to use for both myself and for my clients. But what I love with this software is that the team are constantly working to make it better for the user experience.

The only thing that is missing right now is payment plans, although there is a simple workaround for this and I know this feature is coming very soon.

US Dollar

Kennel Connection is a pet care facility management software that enables pet groomers, daycare centers, pet boarding and training institutes to handle various administrative operations, such as client management, appointment scheduling and more. Professionals can use the dashboard to track the check-in/out timings of pets, view upcoming bookings on a calendar and visualize statistical data in the form of graphs or charts. Save time with features like 2-Way SMS, Text-To-Pay, Automated Reminders, Client Portal with Advanced Online Reservations System, and Integrated Payments


Using Kennel Connection, pet groomers can schedule appointments for multiple pets with the same owner, track their medication, feeding or exercise schedules and store clients' information in the database. Managers can configure access permissions for employees, select preferred payment methods and generate commission reports. Other features include reminders, discount management, a self-service portal, online booking, inventory management and barcoding.


Kennel Connection can be operated on-premise or hosted in the cloud. Pricing is available on monthly subscriptions and support is extended via phone, email and other online measures.



LongDescription

Employee Management

User Management

Electronic Payments

Personalization

Barcode/Ticket Scanning

Price / Margin Management

Email Alerts

Document Storage

Access Controls/Permissions

Activity Tracking

SMS Messaging

Task Scheduling

Electronic Signature

Confirmation/Reminders

Reservations Management

Credit Card Processing

Time Clock

Invoice Management

Customer Accounts

Customer Database

Recurring Appointments

Calendar Management

Multi-Location

Booking Management

Email Marketing

Mobile Access

Sales Reports

Service Catalog

Photo Management

Credit Card Management

Client Portal

Email Reminders

Customization

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Mobile Grooming

Reminders

Automated Scheduling

Availability Management

Billing & Invoicing

Customer Management

Receipt Management

Event Calendar

Discount Management

Real Time Reporting

Customizable Branding

Commission Management

Facility Scheduling

Automatic Backup

Recurring Tasks

Appointment Management

Records Management

Client Management

Staff Management

Drag & Drop

Customer History

Pet Birthday Tracking

Pet Grooming

Point of Sale (POS)

Third-Party Integrations

Appointment Scheduling

Multiple User Accounts

Inventory Management

Search/Filter

Payment Processing

Animal Database

Employee Time Clock

SMS Reminders

Scheduling

Vaccine Management

Reporting/Analytics

Onboarding

Wait List Management

Social Media Integration

Customizable Templates

Loyalty Program

Electronic Forms

Windows 7

Windows Vista

Windows XP

Web browser (OS agnostic)

Windows 8

Windows 10

It is also available at $89/mo and $109/mo with additional features.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Kennel Connection

In Person

Live Online

Webinars

Documentation

Videos

Streamline your entire coaching business using Practice: 

Get paid your way
• Create products and packages
• Send invoices easily
• Manage subscriptions

Connect multiple calendars
• Integrate multiple google calendars.
• Availability is synced and updated every time someone is looking at your calendar, so you’ll never risk double booking. 

Set reminders
•  Decrease last-minute cancellations and no-shows with automatic appointment reminders.
•  Choose email and/or text message reminders.

Easy automations
•  Attach a form to the scheduling flow so you can capture client information smoothly.
•  Attach payment to the scheduling flow so you get paid before someone gets on your calendar. 
•  Schedule a form to go out before an appointment starts, or after an appointment ends. 

Session Notes

Recurring/Subscription Billing

Data Import/Export

Life Coaching

Business Coaching

Event Scheduling

Website Integration

Calendar Sync

Program Management

Web Forms

Customizable Forms

Customizable Fields

Contact Management

Workflow Management

Transaction History

Attendance Management

Attendance Tracking

Class Scheduling

Parent/Student Portal

Process/Workflow Automation

Online Payments

Multi-Period Recurring Billing

Lesson Notes

Invoice Processing

Secure Data Storage

Practice Management

For Physical Therapy

Commenting/Notes

File Sharing

Task Management

Group Scheduling

Self Service Portal

Online Classes

Starting at just $25/month — no additional up-charges or long-term contracts! Unlike other tools, we don't price based on the number of contacts, account storage or extra features, you get it all!

Kennel Connection vs Practice

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