Very easy to install and set-up. An unlimited, stand-alone version can be downloaded and installed for free.

Application updates sometimes have problems after deploymentThere is a problem with the limitation for offlining the database, since it runs locally on the SQL Express server (local db).

I really like the solution which perfectly fits my needs.

The bottom line is that my investment in eWay's CRM has simplified my daily organizational activity and help me enhance my marketing efforts and grow TRI-WEH Restoration's business.

Ease of use and customization. GDPR features are amazing.

Great contant and task management, great e-mail tracking - it simply does what I expect.

Practical tool, help definitely in the all sales steps / process especially good guide to the closing sales.

The integration is superb and everything is working well for us.

Occasional application crash, some data fields are different from Outlook.

It has bugs fairly regularly. Not a ton, but enough to be inconvenient at times.

Email integration is amazing. I've been searching for a tool like this for years.

It has never been easier to take a call from a prospect and pull up the inquiry details for discussion and to progress the solution for them.

It’s easy, adoptable and fits all users. For us as a small company it’s in the right pricerange and has all the features we need.

The one thing which bothered me more than everything else would be the functionalities. It's too restricting, is what I believe.

The lack of ability to provide its models and menus with alternative display names/headings is disappointing.

An excellent programme for business corporations to exchange and share and save information in teams in small or big companies.

Synchronization process is sometimes slow, produce many warnings and the informative mini window at the center of monitor is annoying when you are reading something.

Had a bad experience when I merged new accounts  into the CRM. An error occurred that merged the new accounts into existing accounts.

The ease of tracking emails on contacts and deals has been great. The tasks manager is simple to use and effective.

I still miss the bulk change feature in lists without having to open each individual item.

This software i very easy pro use. I have overview about my costumers everytime.

They provided a free trial, reached out to us for support on multiple occasions. They really do want to make sure that this is the best tool for you.

As much as i used it i find it quite easy to use and we can easily managed the invoice and  track the activites and we can do time management and i personally love the UI and its recent update is wow.

We love the automated tasks and emails that come with the advanced projects. It is super easy to use.

The system is very clear and easy to use. We have saved the history of the relationship with all the clients and employees.

I am still very new in using Eway, but so far, my experience has beeen more than great. The team are amazing and very helpful, and most importantly easy to reach.

Good product in good price, czech language, good support, easy work on this software, easy orientation during work.

Easy to implement, easy to use, great integration with MS Office - you work in a well known interface of MS Outlook.

Customer support is also the best I've seen from any company in any industry.

Easy to use, highly intuitive, outlook based - amazing crm, integral to our business. The continued ongoing support and customer service is top shelf.

This has been a wonderful tool for a individual as free option.

The integration with Outlook is seemless and the interaction between projects, tasks, journals, contacts and companies is amazing.

Doesn’t accept mistakes, it doesn’t let me submit my timesheet if it has mistake.

Replicon has most of the required features necessary for a business which are easy to use. Also, we get quick support from Replicon team to clarity any query or fix any issue.

I would definitely recommend it for other companies.

Even our most (self-confessed) techno-phobic employees love it. The API is excellent and the level of administrative control is a real plus point.

Replicon customer service have been excellent and very professional.

Features provided by the software ensure all time attend and annual leave booking are recorded effectively. Customer Service Support also great advantage to the service when issues arise.

The software is pretty easy to use, the roles are nice and complimentary to access need to provide.

I like how easy this product is to use , can have someone working on many projects in one day and all the time is captured easily as well as expenses associated with each project.

Just appreciate the fix, did a good job staying in communication and supporting, fixed the problem that we had.

For example,if i open a timesheet to change a name of a project, when i click on the drop down it pulls up name of the client but will not pull up the projects under that client.

Everything is laid out great, almost as if it was designed for dummys. I can see exactly what I'm doing.

The form factor on the mobile device is particularly good which is important for us as that is how the majority of our employees with use the software. Integration with SalesForce was a breeze.

Time off requests are easy to send and easy to approve/disapprove and you are able to add comments. We can easily import time costs into our accounting software to keep our reporting current.

The software allows you to clock-in and clock-out two times in a row, resulting in a error that has to be manually fixed by a supervisor.

The implementation process was extremely frustrating and took much longer than it should. In tow separate implementations, the project manager changed part way through the process.

Online access and ability to integrate with QuickBooks for invoicing and management.

In my case, I was unable to retract a mistake I made in scheduling time off.

Great customer service and user friendly tool.

We have the premium support package and I feel that it is worth the money.

The product is very user friendly. Very helpful to keep track of your daily works and budgeted hours for each work.

It has become a software that we rely on on a daily basis. I find the Support Team are quick to respond and seem determined to solve any issues.

Excellent - their customer service is brilliant.

This tool is user friendly. Replicon Support is very helpful in resolving any issues.

I don’t recall having an experience with Replicon that could be wrong.

Overall experience with Replicon was great. Replicon assist to manage projects and related  tasks effectively.

They provide excellent customer service and very quick in responding to our needs.

As I have stated above I am still in the exploring fase so it would be unfair to mistake my ignorance for short comings.

US Dollar

CRM tools within e-Way CRM are integrated with Outlook, allowing for further use and expansion of the system. With this software, marketing is done easily and efficiently because it can assist in creating strategic plans, sending bulk emails, generating leads and evaluation. It also has tools to have successful sales.


The CRM, together with Outlook, stores data about the customers and allows users to access them. The software also offers a project management module that allows automation of the workflow. Additionally, assessment of the business performance is possible with the analytics tool available in this software. Professionals can also use it as a web application or via mobile devices. It works offline so employees can track business opportunities and engage with customers, even from remote locations.


LongDescription

File Management

Commenting/Notes

Real-Time Analytics

Engagement Tracking

Deadline Management

Milestone Tracking

Document Templates

Project Workflow

Customer Surveys

Case Management

Forecasting

Multi-Channel Marketing

Status Tracking

Meeting Management

Billable Items Tracking

Internal Chat Integration

Committee Management

Subcontractor Management

Due Date Tracking

Time Tracking

Project Templates

Trust Accounting

Lead Capture

Performance Management

Email Alerts

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Data Synchronization

Customer Segmentation

Timer

Subscription Management

Charting

Progress Tracking

Drip Campaigns

Job Costing

Sales Pipeline Management

Referral Tracking

Contract/License Management

Task Scheduling

Ad hoc Reporting

Financial Management

SSL Security

Calendar/Reminder System

Relationship Tracking

Time Clock

Invoice Management

Portfolio Management

Project Planning/Scheduling

Project Management

Task Planning

Auto-Dialer

Lead Distribution

Projections

Multi-Campaign

Pipeline Management

Communication Management

Customer Database

Call Recording

Registration Management

Team Assignments

Resource Management

Customer Advocacy

Calendar Management

Customizable Fields

Collaboration Tools

Activity Management

Assignment Management

Sales Trend Analysis

Conflict Management

Client Tracking

Template Management

Scheduling

Data Import/Export

Campaign Segmentation

Email Tracking

Email Campaign Management

Call List Management

Campaign Planning

Accounting

Multiple Projects

Buyer Management

Email Templates

Subscriber Management

Email Distribution

Contact Management

Sales Approval

Opportunity Management

Project Time Tracking

Lead Management

Email Marketing

Cost-to-Completion Tracking

Mobile Access

Planning Tools

List Management

Sales Reports

Grant Management

Premium monthly: $24 per user, per month.
Premium lifetime: $369 per user + 15% annual support fee.

A free plan is also available.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

eWay-CRM

In Person

Live Online

Documentation

Videos

Polaris Self-driving PSA by Replicon harvests 100% accurate business data in real-time, does the heavy-lifting analysis, and provides recommendations for proactive decision-making. 


SmartBeats constantly harvests data from users and systems using desktop, mobile, and collaboration tools—like Slack and Microsoft Teams—to create a common shared data platform that’s 100% accurate and always up-to-date. With a shared single source of truth and no more data silos, you operate in harmony across groups. Also, with its open APIs, Polaris PSA integrates seamlessly into your existing ecosystem.


MissionControl, tailored to your specific role, makes it easy to make sense of all this by sifting through the data so you only see what’s important to you. It’s exception-based and provides proactive alerts, so you’re aware of anything out of the ordinary that needs your attention. As a self-driving PSA solution,  it makes it easier for you to make tough business decisions. By doing the heavy-lifting and analyzing real-time data, Polaris proactively recommends the best possible choices for you to decide from.



eWay-CRM vs Polaris PSA

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