eWay-CRM vs ZilicusPM

RATING:

4.6

(578)

eWay-CRM has 578 reviews and a rating of 4.56 / 5 stars vs ZilicusPM which has 31 reviews and a rating of 4.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (578)
4.7 (31)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 15, 2024
November 8, 2019
Pros/Cons
  • Pros

  • Ease of use and customization. GDPR features are amazing.
  • Great contant and task management, great e-mail tracking - it simply does what I expect.
  • Cons

  • Application updates sometimes have problems after deploymentThere is a problem with the limitation for offlining the database, since it runs locally on the SQL Express server (local db).
  • Occasional application crash, some data fields are different from Outlook.
Read all user reviews
  • Pros

  • Good selection of canned reports with Export to Excel available in most of the reports. ZilicusPm has good training videos to get you started, very responsive tech support team.
  • I also liked how receptive their support staff was to suggestions and requests for improvement to be made.
  • Cons

  • Some of the washed out, or low contrast colours. Can be difficult to find some menu items and controls.
  • Lack of tracking resource offsite days for resources.
Read all user reviews
Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos