I have only used it for 3 months and so far so good. Customer service is pretty good with things that they can answer quickly.

I love having the support staff to answer questions and helping with learning the program. Love the online payment portal for tenants.

For bookkeepers the easy integration of Xero and Quickbooks online is fantastic.

Hard to set up late fee charges for each unit. Even tenants paid on time and their balance is $0, the software post late fees and no option to modify settings.

We previously used another one and Buildium is so much more organized , easy to use and the support is amazing.

For accountants it is frustrating with the reports. For our owners it is even more frustrating.

It has also been glitchin from time to time and that can delay applications and tasks and it's very frustrating.

Our owners know they are in good hands when they can easily see where there money is spent and feel confident that we are protecting their investment.

Sometimes we type in a name and it doesn't come up, but other times it's there. It's hit or miss on the search feature not working properly.

They the expectation wrong, which can lead only to lack of preparation and difficulties to implement. Onboarding team is rushed and does not provide enough support.

Clients get confused as they think that means the application fee is being charged before I, the processing agent, even sees the application.

Their tech support has been outstanding over the years. I highly recommend this product to any landlord or property manager.

Easy to navigate and love the way everything integrates.

Ease of staying on top of maintenance and rent/fees. Love that I get notifications when something is overdue or when a tenant submits a maintenance request.

Buildium is an awesome program to record and track tenant payments, issues, maintenance requests, etc. For the most part it is user friendly.

Great program, I came from TOPS and this is more affordable and easier to use.

Great product,  user friendly,  easy set up,  reliable and convenient. Great for any size business.

So comfortable to use from filing to email/texting collecting rent this is an awesome software.

I really love all the features buildium has from all the information we input in to it and it makes it all so helpful from top to bottom.

There are a few items that seem so obvious to have, but are missing. I can't customize reports, which is a real bummer.

Without the great service that we used to enjoy, I find myself thinking more about price shopping. There are other good software options, what we were in love with was Buildium's great support.

Although the customer service was amazing. They always answered my question as best as they could and would spend even hour(s) on the phone with me.

I am not familiar with accounting and have problems sometimes.

Many nicely laid out functions, good tech support with any issues or questions, easy to use and teach new team members, integrated inspection app, has a mobile app function.

If you accidentally miss a document or upload them in the wrong order (as is required in my agency) you have to delete them and start all over again.

It's an odd feature to be missing, because everything else about every unit and office is customizable (the correspondence documents, the booking modules, the rate plans and the unit setup.

Correspondence is attractive and easy to customize. The various tools available for setting rates/manipulating rates are easy to use.

I really like the fact that you take Feedback seriously. It's nice when something I'm interested in seeing comes to fruition.

Customer service is superb, staff is friendly and helpful. Very pleased with the staff.

We do take advantage of Escapia.net and have recently integrated online booking capabilities with HomeAway and so far, so good. Our rating reflects our satisfaction with the functionality that we use.

Very robust feature list. I couldn't possibly manage our rental list without a strong piece of software like Escapia.

There have been a few snags here and there, but overall I think the software is great.

Extremely difficult to navigate and they seem to have issues with the login pages; I have had to re-register 3 times within the last 5 months. Terrible, terrible, terrible.

Great group of innovative individuals who are constantly trying to improve the software and stay ahead of the competitors.

It is old and dated with very few updates in the last four years. The reporting and rate engines are frustrating to use and it has a number of oddities that make training and using difficult.

As an owner with multiple properties and multiple partners the owner web is terrible.

If you advertise on HomeAway websites like VRBO the integration is seamless and easy.

Easy access anytime to my property’s performance is ideal.

I don't think I even utilized every possible feature. It's a great product, but we just could not afford it.

Very easy to understand and cost effective. Each module has a unique ability to help hospitality business.

It was one of the best decision we made. We find Escapia to be extremely user friendly and definitely helps my staff be more organized and professional with the great tools they provide.

I really dislike the way they have changed their business platform from a marketing platform to a booking platform.

For the most part it is easy to use and mostly self-explanatory for creating and monitoring reservations.

Easy to use, easy to read and detailed. Credit card integration is important and escapias works well.

It could do many things for our business. Also, support was outstanding.

The reservation grid is simple and reliable, giving you an accurate overview of bookings and availability. The support staff is excellent.

The UI changes and business/performance dashboards have made navigating and interpreting information much better.

I can tell you unequivocally that the system is the best in the business. And the level of service has consistently increased every year.

Integration with Glad Hospitality helps provide a good guest experience without much effort (once the initial setup is complete). The reports are informative and useful.

Hands down, this is the best and most economical decision our business could have made.

Escapia has really made our nightmare go away. The ease of use with the system as well as the added benefits in using EscapiaNet are remarkable.

I like the gradual commitment to improvement that Escapia has been implementing over the past year.

Our staff is not able to enter a task assigned to a unit number with an amount of time associated with it, that we can then transfer to an owner statement to be charged.

My whole company is wrapped around this software and everyone is frustrated by it.

Pros - Escapia is user friendly, easy to use, easy to navigate through tabs on reservation screens. Customer Service are always helpful and knowledgeable and the training materials are of great value.

The people we have worked with have been great and are always very helpful and overall, our experience with Escapia has been a very positive one.

US Dollar

Discover all-in-one property management software that gives you more of the “all.” Accounting, communications, leasing, and top-rated mobile apps—there’s everything you’re looking for and then some. No matter the portfolio, Buildium is purpose-built to let you take control of every aspect of your business and drive more revenue per door. Schedule a free, personalized demo today to see how proven, purpose-built property management software can move the needle for you. 

LongDescription

File Management

Member Communities

Lease Tracking

Tax Management

User Management

Electronic Payments

Payment Processing

HOA Violation Enforcement

Recurring/Subscription Billing

Application Management

Property Management

Document Storage

Dues Management

Access Controls/Permissions

Activity Tracking

SMS Messaging

General Ledger

Fee Collection

Bank Reconciliation

Late Fee Calculation

Financial Management

Transaction History

Portfolio Management

Rent Tracking

Customer Database

Transaction Monitoring

Commercial Property Management

Member Database

Template Management

Data Import/Export

Accounting

Email Templates

Self Service Portal

Contact Management

Audit Trail

Lead Management

Mobile Access

Online Payments

Property Database

Background Screening

Vendor Management

Maintenance Management

Tenant Tracking

Client Portal

Real-Time Notifications

Vacancy Management

ACH Payment Processing

Residential Leases

Insurance Management

Residential Properties

Activity Dashboard

Inspection Management

Alerts/Notifications

Reporting & Statistics

Reminders

Lease Origination

Event Management

Work Order Management

Billing & Invoicing

Commercial Leases

Accounting Integration

Tenant Portal

Expense Tracking

Website Management

Audit Management

Real Time Reporting

Member Communication

Reporting/Analytics

Chapter Management

Contact Database

Lease Management

Credit Check

Summary Reports

Third-Party Integrations

Maintenance Scheduling

Task Management

Document Management

Member Portal

Financial Reporting

Owner Portal

Member Directory

Committee Management

Credit Card Processing

Communication Management

Website Integration

Real Estate Rental

Membership Management

Occupancy Management

Tenant Management

Vehicle Management

Parking Management

Housekeeping Management

Visitor Management

Tenant Screening

Guest Tracking

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Buildium

Live Online

Webinars

Documentation

Videos

Escapia is a proven, full-featured vacation rental software offering business guidance you can trust and automation to simplify. With innovative tools backed by Expedia Group data, it’s never been easier to optimize your property management business.  

Escapia also has strong core functionality such as trust accounting, rates management, guest communications, reservation calendar, distribution, housekeeping, owner portal, & more. 

Escapia is one of the most trusted and widely used vacation rental software solutions in the industry. 

Owner Statements

Price/Margin Management

Customizable Reports

Data Synchronization

Reservations Management

Invoice Management

Guest Communications

For Vacation Rentals

Calendar Management

Guest Experience Management

Booking Management

Channel Management

Credit Card Management

Online Booking

Availability Management

Customizable Templates

Discount Management

Ratings/Reviews

Commission Management

Customer History

Role-Based Permissions

Pay a flat monthly fee based on the number of properties you manage. No percentage fees per booking, no additional cost for listing on Vrbo, no surprises — pricing you can plan for. Pricing starts at $9 per unit based on a 100-unit customer. 

Contact us for your custom pricing quote!

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