Condo Manager vs Visual Lease

RATING:

4.3

(22)

Condo Manager has 22 reviews and a rating of 4.27 / 5 stars vs Visual Lease which has 55 reviews and a rating of 4.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (22)
4.7 (55)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 11, 2019
April 19, 2023
Pros/Cons
  • Pros

  • We also enjoy the online dashboard for our homeowners to manage their accounts and make payments online. The customer service department is also responsive and helpful when we need them.
  • It's very comprehensive, flexible software that's easy to use.
  • Cons

  • Insulting or almost alway partial answers to our questions.
  • The online manual/help content is hard to follow. I have made mistakes and instead of bothering support have tried to look at the manual in how to fix it.
Read all user reviews
  • Pros

  • For the Real Estate prospective the most useful feature is the report field. It is very useful and easy to use because you can review and check all the info (General and Financial) for all the units.
  • Customer Service is excellent, prompt and efficient. The value given for the cost is very attractive; Visual Lease is very cost efficient.
  • Cons

  • Setting up Ad Hoc reports can be a little difficult. Understanding how to get the filtering to work is not as easy as some systems I have worked with.
  • User manual very confusing to read. Sometimes input key (especially for dates) doesn't work and have to retype many times to get date in.
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Pricing Range
$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2017

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos