Easy to set up and launch. Customer service was very timely and helpful.

But a question to our contact revealed the magic trick of using @example.com. I like the ease of changing web pages' content, with the preview option to make certain the changes look right.

We had an event that we charged outsiders to attend.

Overall, it was a great pleasure to work in the software and the build and implementation was actually fun.

Ease of use / customer support. The options are very useful.

Super intuitive to quickly setup and configure any HOA website. You don’t need a webmaster to manage/maintain your site, your HOA volunteers can manage this.

They are very open & responsive in their communications and have comprehensive customer support.

Some of the features on the site set up have been a little confusing, and the site navigation sometimes felt a little unnecessarily complicated.

The ease of use, look and feel are terrific, and we cut our annual costs in half.

After an exhaustive search, I found HOA Start and couldn't be happier. The site is beautiful, intuitive, interactive, budget friendly and  so easy to build and navigate.

The ability to quickly and easily configure our HOA website is where this product shines.

I work with software, so I tend to be a bit critical with GUIs and end user ease of use. This software has been incredibly easy to setup, is user friendly to both administrators and end users.

We were assigned our very own Support Rep and [sensitive content hidden] has been amazing - so helpful and supportive.

HOA Start - Easy to Create & Administer our HOA Website with Outstanding Customer Support.

Amenity reservations has been one of the key features that board members and residents love for its ease of use.

Owners may access internal documents like meeting minutes once logged in and allows rapid distribution of special announcements via email/text.

Ease of use is a major reason why we selected this product. The tutorials were great.

Our new HOA website is an overwhelm success - thanks to HOA Starts powerful and easy to use system.

Simple to use and the website builder creates a very professional site. The support team is Great.

The fast response from our Onboarding Support Specialist, [SENSITIVE CONTENT], is amazing. He was able to provide some great technical work-arounds for me to create some very nice web pages.

It was difficult to navigate, and to administrate, so after the last administrator left, it never go used, but we were still paying for the monthly subscription.

My experience with HOA Start in terms of product quality, support and price/value has been great so far. I must say, being satisfied in all three of these areas is rare these days.

There is a good range of website templates to choose from and they are straight-forward and simple to set up, edit and maintain.

Your product is great and Customer Support ([SENSITIVE CONTENT]) is amazing as mentioned before.

That point alone emphasizes why I learned as much as I did as opposed to simply following recommendations from a manual or a coordinator who might not be engaged.

Overall HOA Start has been a helpful tool for our community and we are thankful to have it.

It's been really great, the onboarding specialist are really helpful and responsive, overall we've been very satisfied with the entire system.

Our experience with HOAStart has been excellent for all of the previously mentioned reasons.

Multiple calendar/event options are great for busy communities who want to organize multiple board/committee meetings and community events.

I like the clean manner in which members and addresses are handled. It's extraordinarily easy if you have learned  to get data  from your county assessor's database.

We had a bespoke website for our Homeowner's Association, and they were raising the price. We researched Homeowner Association-specific software, and was delighted to find HOAStart.

HOA Start has their own modern, mobile friendly website builder. Other competitors in the industry were expecting us to use Weebly or Wordpress as an afterthought, and there’s no integration.

Admittedly, it may be user error but haven't been able to figure this one out.

It's easy to use, administer and change. Also, it's newer than most of it's competitors out there.

The household data import/upload has been a little complex, but the big one for use was the inability to delete it (as an admin) and start over.

The implementation coordination was excellent. SENSITIVE CONTENT], our coordinator, was able to quickly identify our needs and help guide us through implementation.

As our HOA administrator, I was really surprised how easy it was to get our website configured and 'live' so quickly. I was able to use our existing domain name which was a plus too.

We were forced to leave our previous host company due to a change in their business strategy.

I would recommend this product to smaller hotels looking for a budget solution. Definitely buy the additional maintenance and tech support.

Colors are quick to see, people are great to work with.

I like the amount of detail we can include and customize in our reservations.

Smart Hotel is very user friendly software and easy to learn. Integrated with our finance software which is a god send.

They have always been able to solve any issues.

Managers didn't realize how much money was being lost buy using another software that had no connection with out finance software.

Good prompting when taking reservations. Good interface with other our restaurant software and simply accounting.

As front Office I will like to use it, Because is uder friendly and simple.

Our online bookings have increased. Our customers enjoy the ease of the booking and the check in process.

The team at smart hotel will answer your call anytime. SENSITIVE CONTENT HIDDEN] and the team are so knowledgeabve and helpful.

Good value for money, great technical support and customer service, stable and reliable, few technical problems. Adequate online reservations system that integrates with back-end.

Cancelled reservations print when you print daily registration cards. Waste of paper, time, and very confusing.

I personally like the reporting features. I am able to get reports on occupancy and reservations that enable me to see what our revenues are like.

Not URMs fault, but disappointing that the interface to allow our H&L POS to charge to rooms, still does not work correctly.

US Dollar

HOA platform that improves communication, simplifies access and makes your residents happy.

It offers a dynamic, dashboard-driven software, with customizable website templates, built for associations of all shapes and sizes.

LongDescription

File Management

Electronic Payments

Committee Management

Payment Processing

Document Storage

SMS Messaging

Fee Collection

Credit Card Processing

Communication Management

Customer Database

Calendar Management

Member Database

Event Management

Customizable Templates

Billing & Invoicing

Website Management

Member Communication

Reporting/Analytics

Document Management

HOA Violation Enforcement

Recurring/Subscription Billing

Access Controls/Permissions

Activity Tracking

Invoice Management

Template Management

Email Templates

Contact Management

Property Database

Activity Dashboard

Alerts/Notifications

Third-Party Integrations

Work Order Management

General Ledger

Bank Reconciliation

Transaction History

Accounting

Vendor Management

Expense Tracking

Email/Help Desk

FAQs/Forum

Knowledge Base

Self-Employed

2-10

11-50

51-200

201-500

501-1000

HOA Start

Live Online

Webinars

Documentation

Videos

Smart Hotel offers a hotel property management solution suitable for a wide variety of industry verticals like corporate hotels, resorts, retreats, wilderness lodges and marinas. It offers tools to manage central reservations, housekeeping, guest relationships, maintenance and club activities.


Key features include online booking engine, reservations with built-in yield management, confirmations, check-ins, registration cards, check-outs, guest folios, housekeeping and maintenance. The Internet booking module is commission-free and the third-party billing offers unlimited folios per reservation.


It integrates seamlessly with third-party accounting systems like QuickBooks and Sage. The built-in point of sale feature is suitable for both retail and table service, has touchscreen menus on non-proprietary hardware. And the custom reporting can support needs like transport manifests or meal plan reports.


Smart Hotel offers multi-property functionality that replicates guest profiles among properties so agents can welcome back a guest that has stayed at a sister property. It offers both on-premise and cloud-based deployment models.



Employee Management

Customizable Reports

Reservations Management

Spa/Activity Management

Reviews Management

Single Property

For Vacation Rentals

Room Booking

Guest Experience Management

Housekeeping Management

Promotions Management

Booking Management

Rate Management

Maintenance Management

Extended Stay

Marketing Automation

Revenue Management

Front Desk Management

Online Booking

Reporting & Statistics

Multi-Property

GDS/OTA Integration

Built-in Accounting

Customer History

Point of Sale (POS)

Catering Management

Inventory Management

Loyalty Program

Web browser (OS agnostic)

Windows 8

Pricing starts at $10,000 (one time payment) or $500 per month. Contact Smart Hotel Software for pricing details.

HOA Start vs Smart Hotel

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