Rentec Direct vs Visual Lease

RATING:

4.6

(185)

Rentec Direct has 185 reviews and a rating of 4.58 / 5 stars vs Visual Lease which has 55 reviews and a rating of 4.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (185)
4.7 (55)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 16, 2024
April 19, 2023
Pros/Cons
  • Pros

  • Software is great and very comprehensive. The support is very good as well.
  • Ease of use; e-signing; great potential tenant reports.
  • Cons

  • Every time I have had an issue with the software it turned out to be user error or ignorance of the product.
  • No copy of that email anywhere in Rentec. I can check a box to copy the mail to myself when I send it, but when I get it, it does not show it sent to the other email address, just to me.
Read all user reviews
  • Pros

  • For the Real Estate prospective the most useful feature is the report field. It is very useful and easy to use because you can review and check all the info (General and Financial) for all the units.
  • Customer Service is excellent, prompt and efficient. The value given for the cost is very attractive; Visual Lease is very cost efficient.
  • Cons

  • Setting up Ad Hoc reports can be a little difficult. Understanding how to get the filtering to work is not as easy as some systems I have worked with.
  • User manual very confusing to read. Sometimes input key (especially for dates) doesn't work and have to retype many times to get date in.
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Pricing Range
$
$
$
$
$
N/A
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81 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos