Base Builders vs Smartsheet

RATING:

4.2

(21)

Base Builders has 21 reviews and a rating of 4.17 / 5 stars vs Smartsheet which has 3196 reviews and a rating of 4.49 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (21)
4.5 (3196)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
January 10, 2022
April 25, 2024
Pros/Cons
  • Pros

  • The software is easy and almost fun to use, the data it provides is very useful and it all just makes sense. If we have questions or problems, the staff at BaseBuilders is super responsive.
  • Makes end of the month timekeeping and billing much easier. Being able to link Praesto with Quickbooks is a huge plus.
  • Cons

  • The software can be very slow at times, and it is hard for me to multitask with it open on my computer.
  • It's difficult to navigate to the information it stores and tracks. It's not the most intuitive and user-friendly.
Read all user reviews
  • Pros

  • It's intuitive to learn so you can get up-to-speed quickly, and has terrific training and community support to allow users to build upon their Smartsheet skills and become experts.
  • I love the flexibility and ease of use. The ability to flip from tasklist to schedule to card views is great.
  • Cons

  • I can't work offline, which is terrible for someone who is required to do a lot of work inside airplanes.
  • You can't really duplicate a sheet, or there is something wrong with that feature that makes it extremely inconvenient for us to do so.
Read all user reviews
Pricing Range
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FrontRunners

2023

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1 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos