Talkable vs CAKE

RATING:

4.8

(35)

Talkable has 35 reviews and a rating of 4.77 / 5 stars vs CAKE which has 18 reviews and a rating of 4.33 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (35)
4.3 (18)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 9, 2024
October 27, 2023
Pros/Cons
  • Pros

  • The ease of offering rewards to our customers.
  • Talkable referral program drives qualitative traffic. Since it’s a recommendation rather than a pushy targeting ad, people are already interested in the product.
  • Cons

  • Overall the software ticked all the boxes. At this current time, there is nothing more that could be added.
  • It is difficult to isolate and exclude users who knew us before they were referred.
Read all user reviews
  • Pros

  • I've been using the CAKE platform with prior companies for years, so I was ecstatic to be able to use it again. What I love most is the quick responses from all members of the Technical Support Team.
  • CAKE is simply an all-around amazing tracking platform. There is not another system in the marketplace that comes close.
  • Cons

  • It just for online they need offline to use in a business with street address as part of the management program.
  • I don't like that I can't get someone on the phone over the weekend. If there's a tracking issue in this business you can quickly loose thousands of dollars in minutes.
Read all user reviews
Pricing Range
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$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos