FormAssembly vs GoTo Webinar
FormAssembly has 34 reviews and a rating of 4.47 / 5 stars vs GoTo Webinar which has 2062 reviews and a rating of 4.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Ease of building forms either as stand-alone solutions or integrated via Connectors to Salesforce.com Very responsive and knowledgeable customer service.
- I love that I can create surveys on Form Assembly that make it very easy for the people completing the surveys to fill out. I get all of the information that I need in a clean and organized way.
Cons
- After setting up the connection with Salesforce, it was a bit difficult for my client to go in and edit form fields as necessary - they ended up breaking some things.
- To be specific, there should be a way to customize the error message when the form is filled incorrectly by the user. Right now, the error message the form generates is not user friendly.
Pros
- Creating an event is simple and integration with our email management system was seamless.
- It's very easy to use and extremely helpful for training and for licensing classes needed.
Cons
- Seems like it gets worse and worse. 2 weeks ago I had to contact Customer Service for the first time ever in 5 years because the applet wouldn't start and someone had to remote login to remove it.
- It sometimes crashes without knowing why making it very difficult to get back on the platform, this is bad.
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2022
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