I love the ease of connecting to other offices to see if they have appointment availability. I love that I can even do it on vacation.

I really like the ease of use and the ability to integrate with other products in our inhouse customer support solution.

Overall, ConnectWise has been a lifesaver for myself and the other remote employees who require access to local computer resources or who operate as I.T. members.

Fast to login, fast to connect, many built in features and sorting options, it is just super awesome.

Overall, a great product that has helped increase revenue, improve tracking, and help fill in the time gaps for scheduling.

It's integration with zendesk and other applications makes it a great solution for our company.

The worst part, which is minor is the amount of customisation and branding.

However the fact that a large portion of my machines have lost connection and had to be manually reinstalled was very frustrating and ultimately is why we left that platform for RD.

In the ScreenConnect days the tool was just as good and it was impressive to see how smoothly this tool was brought into the fold.

Ease of use of the product and Price was very affordable.

Overall I’m very happy with the product and use it daily. Customers love that we can resolve their issues easily from almost anywhere.

We love the price, the quality, the speed, the access, ability to share control with our customers and the amazing 24/7 Support.

The ease and speed of connection for my Service Desk to access any computer, on or off my network. The price-point comparatively to our old Bomgar setup.

The ease of use and ability to connect remotely is a feature that we love here at NL.

While using the ConnectWise Control, the connection seem to drop quite often which can interrupt the work being done on the device.

Excellent Experience, it saved us a lots of hassle with other remote desktops solutions, saved us lots of money as it was provided to us within our RMM solution.

My overall experience has been good, there is lots of features, like screen recording to password management that saves me a lot of time and has been reliable to use.

Instead of free or limited remote software, it is cost effective and reliable. I can add as many endpoints as I need.

My guys love the way the product connects to users easily. The software  Integrates well with all of our other products.

The product is very good on it's own but the integration is offers with Connectwise Automate and Connectwise  Manage  make it a perfect fit.

ConnectWise is easy to use  and has a very friendly web interface. Great long term cost effective solution.

Very user friendly, easy to upload tools to the toolbox so all support staff can have access to them.

The ease of use and the ability to quickly log in to a customers computer and help them with any issues they may be having.

Sometimes i accidentally X out of the screen, I click out of the wrong window.

After months of frustration with a boggy product and horrible customer support we are moving out.

Client viewer application update not working or stop with error. Need to uninstall first and then install the new version.

We have had great feedback from the team on the integration and usability.

This is a great for our non-MSA customers. I like the product better than GotoAssist/GotoMeeting and webex.

The ease of use, especially when supporting someone I have never supported before.

We migrated from TeamViewer and one of the best business decisions we have made as a young growing company. We are very happy with the product.

Price is reasonable, great storage options, love the ease of use with office365.

ConnectWise's GUI is the best I've seen for a remote management tool. Absolutely love the ease of use.

My overall experience with Connectwise Control was excellent. I really loved how easy the program makes assisting users remotely, which in today's time is a big big thing.

Lots of nice add-ons and features from the community. Quality of the connection to devices is solid with a good network connection.

The default color theme is red, which is annoying to me. That's the worst thing I can say about the software.

Fantastic product, I have used a few different remote client software's in the past & ConnectWise has been our favourite.

I love that I can store and organize files from all of Google's suite of services. I love that it backs up to my physical computer.

The personal data and all the files are safe now because google drive is the best platform. I am very happy to have it.

It has a Google Docs integration which is perfect when you share too many documents. I like that you can edit online and the 15g of free storage.

It's perfect for storing your files, I own a business and I'm also a Web Developer so keeping my files in a secure place where I can access them anytime and from anywhere is very important.

Overall this is an excellent product with great customer service.

Super easy to use and pretty easy to organize. Thumbnails give a big clear preview of the file which is  helpful as well.

I love the user friendliness of it and the accessibility it gives to our team. The Google Spreadsheets is a lifesaver.

Is that its easy to use with other google app. Its offer good customer service and it offer the most storage space unlike other app.

Also, sometimes when I uploaded files from my phone it took forever to upload and it stopped, giving me errors. This was a while ago, but it happened for almost 3 months and it was quite annoying.

It can sometimes be a little confusing to organize and the kids I work with have trouble loading documents to it from chrome-books.

Google changed the quotas for my available data storage which required me to archive my Google Drive content or I was in danger of my Gmail and other services losing functionality.

What I like the most is the ability to share documents easy and fast across computers/users. I'm able to collaborate with ease and at a fantastic price.

Trying to copy information or keep formatting from the Drive to other software is terribly inconsistent and a pain to fix.

Google Drive is an amazing product. It is very amazing to have all of your files in the cloud and the fact that you can access all of them just by logging onto your computer is awesome.

US Dollar

ConnectWise ScreenConnect (formerly ConnectWise Control) is a cloud-based operations management solution that allows technicians to perform remote support, gain remote access and run remote meetings. It acts as a meeting point for technicians and customers, enabling them to receive solutions without phone or chat sessions.


The solution's remote support allows users to remotely view and control devices, servers or workstations. Users can create and manage sessions from a customizable and brandable centralized control panel.


With ConnectWise ScreenConnect's remote access, users can gain access to and control unattended servers or computers. This model helps users install and upgrade customer computers without requiring manually enabled connections.


ConnectWise ScreenConnect's remote meeting and presentation feature allows users to share their screen with one or more individuals. Users can collaborate with team members, provide project updates, conduct training sessions and make presentations. ConnectWise ScreenConnect allows the presenter to share their screen with the audience. It offers a mobile application for iOS and Android devices.


ConnectWise ScreenConnect is available on an annual subscription basis that includes support via phone.



LongDescription

File Management

Support Ticket Management

Surveys & Feedback

User Management

Meeting Management

Customizable Reports

Access Controls/Permissions

Session Recording

Video Chat

Remote Printing

SSL Security

Projections

Communication Management

Screen Recording

Collaboration Tools

Presentation Streaming

Data Import/Export

File Transfer

Self Service Portal

Remote Monitoring & Management

Recording

Help Desk Management

Screen Sharing

Mobile Access

Unattended Access

Compliance Management

Discussions/Forums

Two-Factor Authentication

Diagnostic Tools

Multi-Channel Communication

Queue Management

Role-Based Permissions

Email Reminders

Internal Meetings

Email Management

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Attendee Management

Real-Time Chat

Chat/Messaging

Diagnostics Tools

Desktop Virtualization

Audit Management

Alerts/Escalation

Customizable Branding

Reporting/Analytics

Monitoring

Troubleshooting

Remote Access/Control

Video Conferencing

Multiple Monitor Access

Remote Support

Session Transfer

Third-Party Integrations

Task Management

Live Chat

Search/Filter

ConnectWise ScreenConnect offers a free trial for new users, after which the software is available across three pricing tiers on monthly and annual subscriptions as follows:
One: $29 per month (billed monthly), $24 per month (billed annually)
Standard: $49 per month (billed monthly), $39 per month (billed annually)
Premium: $59 per month (billed monthly), $49 per month (billed annually)
Plans with unattended access agents start from $38 per month (billed monthly) and $30 per month (billed annually) for 25 agents.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ConnectWise ScreenConnect

In Person

Live Online

Documentation

Videos

Google Drive helps users store company data in one place. Users can access files from desktop and mobile devices and control how team members share these files. The platform provides a central admin panel, data-loss prevention and a vault for the drive to ensure compliance and file sharing between users.


Google Drive offers team collaboration tools such as Docs, Sheets and Slides. Teams can create new documents and share them with members. They can also engage in real-time document editing and leave comments to update members of changes. It includes machine-learning technology to help users predict future needs. Google Drive provides features like a natural-language search and optical character recognition (OCR).


Google Drive integrates with third-party applications including DocuSign for e-signatures, CloudLock for additional security layers and LucidCharts for mockups. Users can open different file types like PDFs and MPEG4s, and they can work on Microsoft Word files straight from the drive. Pricing is per month. Support is provided via online chat, email and the phone.



Document Storage

Data Storage Management

Real Time Editing

Real Time Synchronization

Document Capture

Content Library

Full Text Search

Offline Access

Version Control

Encryption

Multi-Language

Multi-Device Support

Automatic Backup

Drag & Drop

Secure Data Storage

Document Management

Content Publishing Options

Data Security

Web browser (OS agnostic)

Total storage - Monthly rate
15 GB: Free
100 GB: $1.99/month
1 TB: $9.99/month
10 TB: $99.99/month
20 TB: $199.99/month
30 TB: $299.99/month

Google Drive for teams: $10.00/user/month

ConnectWise ScreenConnect vs Google Drive

User Ratings & Reviews

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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