The monthly cost was very attractive. Plus we could use our existing computers and printers.

I really like the mobile delivery confirmations. The ability not only get a digital signature, but also attach a photo to the confirmation is a really nice feature.

That said, I have been told that the errors that I claim to be in existence are not there, by a manager, in effect, calling me a liar.

I know this is a newer software and sometimes there will be hiccups. Most aren't a high deal but some have been inconvenient at times.

But the problem is there are so many minor issues that add up and waste our precious time. You want a POS that has more solutions and problems.

It is designed for use in a flower shop, so integration into our daily business was easy. Being cloud based and able to use from anywhere has been a huge upgrade from our old software.

Customer support is great, relatively easy to use once set up, can be re-configured to adjust particulars of the store.

HANA POS customer service is on point without a doubt. You’ll get the access you need to troubleshoot any issues from their technical support.

They’ve made some great updates and one in particular is that the address of recipients automatically fills in the blank when I fill in partial address numbers. This feature saves so much time.

The ease of the program and the features have been fantastic. I love how we can customize products, prices, and delivery rates.

Product itself is well thought out. Can be clitchy every now and again, but a page reload usually solves the problem.

I like the way Hana keeps us really organized. Lots of nice features for house accounts and billing.

They keep improving and If I ask for something They do there best to make it happen I just asked for the Phone number to be attached to the delivery order and the next week it was done.

It does what the big expensive POS that the floral industy has at a more affordable price. If I have a question they are very responsive.

They ruined both our Valentine's Day and Mother's Day, with orders not printing, not being able to submit orders, etc.

It's 12:20pm right now, they're on the east coat (3:30pm EST), and no one is responding to any of our call, voicemails or emails.

We've had bad reviews left due to orders coming in late and us not receiving the accurate information from the HANA POS system.

I hate having to get on the phone or message technical support almost EVERYDAY about something different.

This POS is user friendly and meets the requirements of most florists.

I have used a pos system for 30 years--Teleflora, Ftd, The POS and this by far is the BEST system I have used. I love it and the support staff is right on the button helping if we have a problem.

Interesting features with much potential. Great bang for your buck.

I love that the system ingrates with the wire services I use for my shop, and that I have the ability to print out card messages.

Apart from being a great service, I am impressed with how quickly they are able to turn around and change features when we being a request.

They claim to work on the issues, but never actually fix anything without having it stop working again. The worst decision we've ever done for our store is pay for the HANA POS system.

I love the ease of use for the regular Point of Sale, and order taking; and that I can dispatch the deliveries easily to different drivers.

I like the reports section, so I can monitor sales except I wish there was a little more explanation to them.

The system boast an impressive marketing tool for holiday email marketing and birthday/anniversary reminders. All of these modules are seemingly integrated together to work harmoniously.

If there’s one thing I can say good is the new order tab is pretty easy to navigate. From that aspect it CAN be user friendly, but overall, it is not.

The experience has been great. Murali and his team are friendly and caring.

Also there has been several times that the system has went down. Since we use this to take all orders, it has been a huge problem for us.

As a small business owner, this is an affordable solution to help me run my business. The functionality meets my needs and there are more functions I can take advantage of as my business grows.

I have a hard time Seeing my credit card charges that I pay , and i cannot figure out how to change my routing information. So some things could be designed clearer.

The software is user friendly. Between the numerous integrations and the app I and my clients have been very satisfied with the ease of use.

I love that there are many benefits for clients, easy tutorials and for the most part Spa friendly.

That it helps me attract clients, the ease of setting it up and your customer support is amazing. The web design and logo team are wonderful and efficient.

Vagaro hands down offers the best product for the money with additional features than most that allow for things like customizable memberships and rewards programs.

If an error is made in the transaction, the program is not allowed to cancel.

The software was very computer friendly also you customer supports was there to answer all my questions in a rapid response time.

So now am stuck with used pay desk that i paid full price for it. Looking for another provider i am done with Vagaro very soon.

Easy and super clean organized all of process manage appointment checked out. So kind like smart assist.

I switched over to Vagaro from MindBody Software and I am super glad I did. I have just about everything I need in one place that allows me to run my business seamlessly.

In terms of functioning there are glitched and We he Customer service is Terrible at giving the right advice.

We love how VagARO CONTINUES  TO UPGRADE AND INTEGRATE MORE FEATURES THAT ARE VALUABLE TO RUNNING OUR BEAUTY BUSINESS.

I love the compliments I receive from my clients because the ease of use and all the information I can provide to better prepare clients for their appointments.

We also love the fact that we have the app on our phones so we have the ease of having our schedules no matter where we are during the day.

I love pretty much everything about this software it is so easy to use and navigate. Simple yet it covers all aspects of what you need.

It's building it's features which is great. It's great for a business just starting out.

When this happens you do have the option to enter in card information manually, however you are charged extra for it which is another con.

I like that I am able to personalize my site however I’d like. It’s very helpful in creating websites and pretty much self explanatory when browsing thru all they have to offer.

Easy to Pull up on my Phone or P.C. Easy to checkout and Update Clients , Easy to build a Database, pretty easy to email right from a Clients Profile.

I have really enjoyed processing with Vagaro and the user friendly interface. I also love how my clients get emails and text reminders before their appointments.

I spend countless hours a month combing the system for these errors and it makes our company look incompetent to our customers.

Easy to use for me and my clients. They love the reminders and I love that all my salon information is in one location.

So completely useless for my business and a total waste of time trying to set up. This should be a big warning before you sign up.

NOTES:  I like this section it's comprehensive to different professions. The medical note section is helpful for massage therapists and other medically oriented professions.

Like, sincerely hands-down I am fan all the way. It's format is user friendly for my clients and my staff to learn.

Very poor I feel ripped off by their illegal refund policies. They ripped me off for $700 even though I never once used the service.

The price point is great. I love the ability to do payroll, run reports and credit card processing all in one place.

Like I mentioned before they have such amazing support, and training videos, and how to articles. It's incredibly user friendly.

I loved the marketing tools. The website builder and the access to easy use SOAP notes is what sold this to me, in addition to the pricing.

I like the ease of use, the scheduling and the integration of Zoom.

I am enjoying my experience and happy there is a software that takes care of the basic yoga studio needs at a great price.

Forced to have to buy gift cards that are expensive to purchase through them. Charges for the visa use was more expensive then my bank charges.

There was no comparison. My favorite things about vagaro is the amazing customer service, ease of use, and the ability to use on both desk top and mobile devices.

Sometimes the card reader doesn't connect which is really frustrating because then I have to enter the credit card information by hand and get charged more. That's extremely frustrating.

It is easy for me to use and I do enjoy the lay out of it all. Customer support is great as well.

I love how easy it is to manage my accounting through Vagaro. Booking and Merchant services are easy and affordable.

They continue to update and improve it all the time, and have very good live customer service, which is so important when there is an issue that needs immediate attention.

Sometimes it's difficult to find what I'm looking for. That can be frustrating when I'm with a client.

They LOVE having the ability to see their schedules from the personal smart phone/ tablet when they aren't at work. Our client's LOVE their texting reminders.

I also appreciate being able to see my stat's for the month and year. It's a great help for taxes.

Seems to be pretty user friendly and I'm still learn the ins and outs but for the most part I am enjoying it. Would recommend it to other users.

I love that it is easy to navigate. Also very nice I can do everything pretty much from my mobile device.

The websites we can create are professional and super easy to create. Add ons like shopping cart to your website are inexpensive and easy to turn on/off at any time...I have done so, many times.

I am extremely satisfied with Vagaro and all supports in place. I recommend it to colleagues in the field.

The only dislike is that we can not add the pets name.

US Dollar

Hana POS is a web based POS software specifically designed for florists. It provides users with tools such as website creation, ecommerce, marketing, email and many more.  

The software solution also offers wire service integration, customer Portal, optimized routes, House Accounts, proposals module, Address & business look up, mobile app with digital signatures, email marketing and feed back module.




LongDescription

Employee Management

Production Tracking

Purchase Order Management

User Management

Electronic Payments

Barcode/Ticket Scanning

Price/Margin Management

Order Entry

Product Catalog

Proposal Generation

Retail Inventory Management

Electronic Signature

Automated Card Printing

Order Management

Credit Card Processing

Transaction History

Customer Accounts

Customer Database

Shopping Cart

Gift Card Management

Barcode Recognition

Multi-Location

QuickBooks Integration

Sales Reports

Inventory Tracking

Routing

Client Portal

Sales Tax Management

Website Integration

Activity Dashboard

Reporting & Statistics

Reminders

Real-Time Chat

Returns Management

Billing & Invoicing

Receipt Management

Accounting Integration

Delivery Tracking

Discount Management

Customizable Branding

Order Tracking

Point of Sale (POS)

Third-Party Integrations

Inventory Management

Stem Counting

Loyalty Program

Search/Filter

Email Marketing

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Not Applicable

Contact Hana Software for detailed pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Hana POS

Live Online

Webinars

Documentation

Videos

Vagaro is a cloud-based salon, spa and fitness business management solution that allows professionals to book appointments and manage various facility roles. It offers an integrated solution to manage bookkeeping, payroll, client databases and inventory management, as well as featuring email and text notifications to clients and automated email marketing.


Users can list available appointment slots, and customers can then look for salon facilities nearby and book appointments through Vagaro’s website or the Vagaro app. VagaroPro, the business app, is available for Android and iOS smartphones.


Users can create customizable promotional web pages to showcase upcoming events and special offers through Vagaro’s website or connect with their customers through email and social media platforms. Customers can also create personalized profiles with their contact information, booking history and feedback. Users can keep records of their customer service histories and generate customizable reports with graphs and charts to track business performance, customer retention and more.



Treatment Planning

Patient Records Management

Customer Surveys

Faculty/Staff Management

Enrollments/Onboarding

Committee Management

Payment Processing

Recurring/Subscription Billing

Practice Management

Application Management

Real-time Scheduling

Mobile Alerts

Booth Rental Management

Fitness Plan

Customizable Reports

Dues Management

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

SMS Messaging

For Salons and Spas

Charting

Progress Tracking

Customer Mobile App

Referral Tracking

Task Scheduling

SSL Security

Before & After Pictures

Secure Login

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Online Registration

Calendar/Reminder System

Invoice Management

Wait List Management

Attendance Management

Attendance Tracking

Timesheet Management

SMS Reminders

1 user: $25 /month
2 users: $35 /month
3 users: $45 /month
4 users: $55 /month
5 users: $65 /month
6 users: $75 /month
7+ users: $85 /month


Hana POS vs Vagaro

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