Some of the navigation between customer information and quotes and things is a little frustrating.

Overall, my experience has been good. I like the easy navigation through of the software.

I really like the ease of entering and revising orders. It's helpful too that CaterZen keeps track of our customers orders and information.

Easy to customize to our needs. Support is amazing with articles to review on our own as well as quick responses to questions I may have.

The best part of CaterZen, initially,  is how quickly a company can go from not having a catering system and CRM system to having one. Our company was up and running in 3 weeks.

User friendly, calendar view of all caterings, built in invoicing , accounting, rapid order entry and most importantly marketing and sales functions to help as grow our business.

I like the ease of retaining customer information. We have recently discovered a few features that have made it easier for us to keep notes on addresses and it has been making a huge difference.

This program is very user friendly. The support staff is helpful and they want to see you succeed.

Customer Service- They respond rapidly, seek to understand your issue and work until it's resolved. Fortunately I don't have to use them very often.

Probably just the uncertainty of using a new program but that comes with any.

My experience has been great. It is easy to keep up with our clients in rcs.

But I could be wrong because I don't know all the functions of the program.

I appreciate the acknowledgement and communication that they are working on getting me an answer. I like the Loyalty Program and also knowing that you all are able to send out our certificates for us.

Overall experience is great, but I wish you had a live support option. It takes a lot of time to fix my issues when it was a simple fix.

While there are some occasional glitches, it is a super helpful product overall. Loved the initial training.

Its a all in one catering platform with drop off and an easy to use online ordering site. The Caterzen software has a built in email marketing module as well as a loyalty referraal program.

I love the ease of use and having everything in one spot.

What I love most about this software is how it shows me how much each customer has spent and how many orders the client has ordered.

I love the ease of use! love ability to send customers their invoices and have paper trail.

The ability to save information for an individual and previous orders so that it can make the process more seamless instead of getting the same info each time.

I have been using this product for over 8 years and enjoy how easy it is to teach new employees the program. Retail edge updates often enough, and the support staff is always helpful.

Downloaded standard reports are pdfs or garbage csv that require cleaning up to utilize. Functionality for labels is limited, especially for character counts and font size, a huge disappointment.

Adding another terminal does not cost an arm and a leg with other products. To have a non-web based POS software that does it all for this price is amazing.

I really wish this worked on a mac. I hate that I have to use PC's at work when I use macs everywhere else.

I like it best for the purchase orders, tracking of merchandise and the customer data base.

Most of these cans have to be scanned at least once. Errors happen, and if our inventory is off or the items have arrived before being put in, there will be a negative.

Simple to set up; intuitive design for Inventory Management. Ability to track 100% of items.

RetailEdge has been pretty flawless for me, and the rare occasions I've needed assistance, I was taken care of promptly by their team.

I like that I have the option of Free email tech support and that updates are reasonably priced via the bronze package. The replies are always courteous and helpful.

We found Retail Edge and were amazed at all the features listed, and the ability to create custom reports and integrate with certain on-line store platforms.

I least like the support for this program. I consider myself an expert user at this point, and I find it frustrating that I am charged regardless of the outcomes of my support calls.

I have had nothing but positive interactions with the customer service department of retail edge everything has been incredibly smooth and very easy to use.

Feature Rich, Robust & Easy to Use Store Management Software.

The best one for the retail users where there is a sale with electric generated bill thisbis good to have.

You name it, RetailEdge pretty much integrates it into their program.

We like the ease of adding inventory and products into the system which is the longest process of any system but retail edge made this quick.

The software was a little confusing in the beginning. It's expensive to get new workstations but it pays for itself eventually when you use it for a longer amount of time.

We've had a few hiccups but they usually are user error and we figure it out quick enough.

Direct integration with credit card processing. The last thing I wanted was to give our customers 2 receipts (sales & CC receipts).

It really streamlines my inventory. I also love to customize the setup for multiple users, so not every employee has access to all the features.

The support team is knowledgable and has ben able to help me through the small issues that all seem to be related to Windows Updates messing up printers. All in all its a good program at a good price.

Can't add colors / sizes to a Matrix on the fly without exiting matrix or it causes an error. Multiple vendors can't be used for 1 item.

Without a doubt, the most feature rich and the most affordably priced retail pos with an incredible and responsive team. Recently improved support for integrated cloud, network, e-commerce.

Sales Receipt difficult to customize. Only  4 lines at the bottom of the Sales Receipt to add store policies.

US Dollar

CaterZen offers a comprehensive, all-in-one catering software solution tailored for the multifaceted needs of drop-off, takeout, delivery, full-service catering, and event space management. Designed to streamline operations, increase sales, and bolster marketing efforts, CaterZen is an indispensable tool for caterers and restaurant chains.

Features include:

* CRM System: Manage client relationships, group contacts, and maintain detailed client records.
* Online Ordering: A custom-branded portal for clients to place orders, re-book events, and view their event calendar.
* Proposal Generation: Create detailed proposals with electronic signature capabilities for quick client approval.
* Delivery Management: Interactive mapping and route creation tools, coupled with a smartphone interface for drivers, ensure efficient delivery service.
* Accounting Tools: Handle credit card processing, invoicing, sales reconciliation, and generate comprehensive aging reports.
* Production Reports: Use the drag-and-drop interface for efficient kitchen management.
* VoIP Calling Module: Enhance client communication with integrated calling features.
* Invoicing: Streamline billing processes with easy-to-use invoicing tools.
* Lead Generation and Loyalty Programs: Grow your client base and retain existing customers.
* Email Marketing Module: Engage clients with targeted email campaigns.

CaterZen’s intuitive interface simplifies complex tasks, from order management to client communication, making it a vital tool for catering businesses aiming to optimize efficiency and drive growth. The platform's versatility caters to various catering operations, providing tools for instant booking notifications, automated reminders, detailed reporting, and efficient payment processing. CaterZen is particularly effective for caterers and restaurants looking to consolidate various operational aspects into a single, cohesive system.

The benefits of CaterZen include:

* Operational Efficiency: Save time on everyday tasks with streamlined processes.
* Sales Enhancement: Integrated tools designed to expand your customer base and boost revenue.
* Marketing Efficacy: Harness the power of customized templates and email marketing for impactful promotions.
* Customer Relationship Management: Build and maintain strong client connections.
* Lead Generation: Capture and convert leads effectively, driving sales growth.
* Insightful Reporting: Gain valuable insights with detailed analytics and reports.
* Delivery Optimization: Manage and optimize delivery routes and driver tasks.
* Customized Proposals: Tailor proposals to meet specific client needs, enhancing customer satisfaction.

CaterZen stands out as a strategic partner, not just a software provider, helping catering and restaurant businesses to optimize their operations, enhance client relations, and achieve sustainable growth.

LongDescription

User Management

Electronic Payments

Kitchen/Menu Management

Cost Management

Mobile Alerts

Customizable Reports

Proposal Generation

Contract/License Management

Order Management

Invoice Management

Customer Database

Online Ordering

Calendar Management

Recipe Management

Geographic Maps

Live Tracking

Data Import/Export

Multi-Location

Contact Management

Booking Management

Mobile Access

Sales Reports

Routing

For Restaurants

Alerts/Notifications

Reporting & Statistics

Reminders

Event Management

Customizable Templates

Calendar Sync

Food Delivery Dispatching

Billing & Invoicing

Accounting Integration

Event Calendar

Delivery Tracking

Real Time Reporting

Customizable Branding

Reporting/Analytics

Contact Database

Banquet Management

Order Tracking

Order Processing

Quotes/Estimates

Drag & Drop

Third-Party Integrations

Task Management

Inventory Management

Loyalty Program

Self Service Portal

Email Marketing

Employee Management

Status Tracking

Payment Processing

Order Entry

Activity Tracking

Real-Time Monitoring

Route Optimization

Electronic Signature

Credit Card Processing

Geolocation

Route Management

Inventory Tracking

Real Time Data

Historical Reporting

Recurring Orders

Real-Time Notifications

Real-Time Updates

Customer History

Point of Sale (POS)

Location Tracking

For Catering Businesses

Dispatch Management

Room Booking

Promotions Management

Facility Management

Event Scheduling

Interactive Reports

Online Ordering Plus:  $99 per month

Pro: $179 per month

Pro Plus: $199 per month

Marketing Pro Plus: $229 per month

Email/Help Desk

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

CaterZen

Live Online

Webinars

Documentation

Videos

RetailEdge is an on-premise, retail POS solution designed for small and midsize businesses. It offers mobile POS, multi-location support, website integration, credit card processing and gift card management functionalities within a suite. It runs on both Windows operating systems.


RetaiEdge offers integration with e-commerce solutions such as Shopify and Modern Retail, so users can synchronize data between RetailEdge and their e-commerce solutions, giving them an accurate view of inventory stock and sales data.


RetailEdge offers multi-location retail, which allows users to manage customer data, inventory and transactions across different stores in one system. The solution also offers gift card management, which allows users to issue and redeem gift cards to customers.


RetailEdge offers loyalty program management, which allows users to roll out rewards programs targeted at customer retention. The solution also features a loyalty reward filter, which allows users to create rules for gift card redemption such as maximum allowed discount percentage, promotion codes and types of payments.



Real-Time Analytics

Purchase Order Management

Barcode/Ticket Scanning

Price/Margin Management

Data Synchronization

Retail Inventory Management

Retail POS

Transaction History

Customer Accounts

Sales Orders

Gift Card Management

Sales Trend Analysis

eCommerce Management

Barcode Recognition

Shipping Management

Offline Access

Inventory Optimization

For Retail

Multi-Currency

Inventory Replenishment

Real-Time Data

Ordering Automation

Sales Tax Management

Touch Screen

Pricing Management

Returns Management

Returns Tracking

Cash Management

Receipt Management

Layaway Management

Discount Management

Real-Time Reporting

Commission Management

Stock Management

Retail Management

Item Management

Warehouse Management

For Liquor Stores

Windows 8

RetailEdge is designed for retailers looking for a fully functional POS software. Packed with features for just $495, RetailEdge provides a powerful POS solution that is not only easy to install, use and configure, but affordable to maintain and run. No recurring charges are required and it offers an abundance of functions and features that do not require significant training (one hour of free training is included) or re-training to get businesses up and running.

RetailEdge saves businesses on upfront costs and ongoing costs as well. It has no hidden costs, recurring charges, or credit card processing fees. RetailEdge is designed to provide a higher return on investment (ROI) and provide software and services that work for businesses.

CaterZen vs RetailEdge

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