RetailEdge vs Shopify POS

RATING:

4.8

(174)

RetailEdge has 174 reviews and a rating of 4.76 / 5 stars vs Shopify POS which has 140 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (174)
4.6 (140)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 30, 2024
May 7, 2024
Pros/Cons
  • Pros

  • I have been using this product for over 8 years and enjoy how easy it is to teach new employees the program. Retail edge updates often enough, and the support staff is always helpful.
  • Adding another terminal does not cost an arm and a leg with other products. To have a non-web based POS software that does it all for this price is amazing.
  • Cons

  • Downloaded standard reports are pdfs or garbage csv that require cleaning up to utilize. Functionality for labels is limited, especially for character counts and font size, a huge disappointment.
  • I really wish this worked on a mac. I hate that I have to use PC's at work when I use macs everywhere else.
Read all user reviews
  • Pros

  • Easy to navigate in the backend; can handle many users on the website at once; great customer service to reach out to.
  • I have been so impressed with everything that Shopify offers. Their reporting, different integrations, website building, all of it is so impressive.
  • Cons

  • The card swiper they are bad, it's really cheap or something because half the time I have to type in the card info (takes extra time, and possibly charges a higher fee).
  • That was surprisingly hard to do last time I used Shopify POS. It's possible the problem has been fixed by now.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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FrontRunners

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos