We had a problem with Jet that didn't let us publish our own 1 year warranty as a bullet point. Zentail cannot override bullet point features.

I do not know how this software has gotten such high praises.

If I had to say what I like best is Zentail makes me feel like a partner and not a customer. I feel as though they are vested in our success.

This software makes it easy to push your listings to all sales channels such as Wal-mart, eBay, Amazon, and Shopify.

I know there's a lot more Zentail can do that  I haven't even touched yet (I'll leave these to their respective departments).

This software is crap when it comes to purchase orders, shipping, and just about everything else you would use it for.

I love that the interface is so user friendly and easy to follow.

Pretty cool we could set the increase and let it run NOT pricing was jacked up across the marketplaces. Way off 8% and we would have one item with 10 different colors.

The success dashboard is a great tool to help manage products on all the websites. The Analytics tool is great to see what products are hot and what are not, what is making money and what is not.

BE WARNED If they fail to deliver on your onboarding goals, you will not be released from the contract.

I like how I can control what warehouse will fulfill what products as I have multiple warehouses.

I feel as though they are vested in our success. There support is awesome and they are always looking to improve.

However, it caused a lot of issues with Jet and plummeted that marketplace. Constant uphill battle with that marketplace using this tool.

Great Solution to list Products on multiple channels  in one interface.

At this point I had already disconnected Zentail from all of my channels and hoped to mitigate losses by cancelling the 1k per month Zentail subscription.

I am very impressed not only with the ease of use but the ease of getting up and running.

I love how easy it is to load a product (with the right data), flip switches and it's listed on all the channels you have hooked up.

But they do have a partner you can integrate with for another $1000 + dollars a month. Pricing- a complete and utter waste of time.

The software has all of the functionality that I need to manage my multi-channel marketplaces. The Zentail support team is super responsive and a pleasure to work with.

Customer service is great, flexibility and understanding each customers unique situations. Just a great software and great team.

Managing selling prices by using the dynamic re-pricer is great. Zentail worked closely with me to customize an order export file that works perfect within my business model.

Every now and then we'll run into a bug or have a question about a feature, and Zentail's support team has always been very responsive and helpful.

I was excited about the inventory and pricing features as well as being able to optimize across marketplaces. Failures in all 3 features.

We had no way of keeping an accurate inventory at either warehouse and it did not take inventory out based off where it shipped from.

In my mind as a business owner that sells products, if I have a product that costs me more money to service the customer than it makes, that is a poor product.

Easy to use interface, easy to see back end records (who changed what, and when) and diagnosing issues of products/listings. The API is nice to pull and do some custom programmed automated analysis.

The repricer that it claims to have is garbage as well, it is not a algorithmic repricer and will loose you money.

There support is awesome and they are always looking to improve.

We started this program hopeful that it would be our solution to having multiple e-commerce sites.

We partnered with Celerant to build a robust all in one integrated system, which included a consignment functionality.

Use the implementation staff, training staff, and support staff.

For such a complex and crucial part of business, it’s good to have a partner like Celerant who can help simplify the process to get our operation as secure as possible.

I thought going in that it would make my life easy but I was proven wrong.

Celerant has been a true technology partner to us and, more importantly, passionately committed to our success.

Promised to meet all our web page and pos needs in a “one stop shop. In person salesmen seemed creative and responsive.

Our business is in worse shape now than before the switch.

The amount of time we have saved using best store fulfillment is immeasurable.

Celerant is a very good POS system that provided a quick and easy way to track sales and inventory when used correctly.

The integration is great as many of our customers shop all of our stores so having access to accurate customer data allows us to better serve our customers.

Metrics suffer from an identity crisis, with different labels scattered across the system, causing confusion between barcode variations, product styles, and inventory classification.

With them still owing me a module for the website and another for a mod I had to prepay for to get the pricing I did, I walked away and took the loss.

I have found everyone from Sales to Implementation to Training to Support to be professional, courteous and very helpful.

Exceptional software that is fully integrated with how our two stores conduct business while helping us maintain a omni channel retail presence.

Celerant provides amazing multi-channel capabilities for less than other companies with similar software. The integration with Amazon and Channel Advisor set Celerant above the rest for us.

Critical issues, such as sales syncing failures resulting in massive financial losses, were met with apathy.

We are very happy with the software and our relationship with Celerant- and would recommend the system to any dealer.

Good software for inventory sales and ordering.

Once I was used to it, I certainly enjoyed the ease of use of the system and the ability to network in our stores from around the country.

Celerant’s Command Retail was one of our most important technology investments.

Like any major investment, do your homework which if you are on this site you likely are already doing.

Sometimes the program would crash when trying to pull reports and wasn't multifunctional while performing transactions.

The service and post install add-ons that you thought were part of the original deal are really frustrating. Not so much in cost as install delays.

The customization of the pos screen is great. Super easy to navigate and change if need be.

One of our favorite features is our vendor integration with our distributor, AcuSport, and the fact that we can leverage auto-ordering based on Min/Max quantities that fit our multiple locations.

Customer support is expensive amd doesn’t get the issues resolved. Mostly band aids assuming it gets fixed.

To be fair, this issue probably only arose due to the items being entered wrong on our end.

We needed a great web platform, a mail order web interface, and a very robust amazon integration.

It is slightly counter-intuitive when learning how to use the system. At times, it can be confusing why certain actions weren't as easy to un-do or go back.

US Dollar

Becoming a multichannel seller can be a huge headache. But if you want to grow sales - you have to diversify and sell your products on other marketplaces besides your website or Amazon. Zentail is a cloud-based platform that helps retail businesses streamline multichannel eCommerce operations on a centralized interface.

Trying to manage compliant product listings, collect sales orders, and manage inventory on each and every marketplace individually is not manageable - and will slow you down...to a crawl. Using Zentail, sellers can easily grow sales by quickly publishing and managing their catalogs on marketplaces like Amazon, Walmart, Target Plus, eBay, and more.

Our unique pricing model ensures you pay one monthly fee until you reach an additional $500K of sales on your new marketplaces. Extremely fast and ridiculously simple, sellers can list products on new channels 10x faster and boost your listing quality with just a few clicks.  

- Marketplace-specific compliant product listings
- Multichannel inventory sync
- Intelligent order routing
- Forecasting
- Bulk actions and business rules
- Manage multichannel sales orders and shipping in one place

LongDescription

Real Time Analytics

Cataloging/Categorization

Forecasting

Multi-Channel Marketing

Purchase Order Management

Electronic Payments

Multi-Channel Management

Price/Margin Management

Order Entry

Product Catalog

Backorder Management

Customizable Reports

SEO Management

Data Synchronization

Templates

Real-Time Monitoring

Marketplace Integration

Order Management

Merchandise Management

Sales Orders

Order Fulfillment

Reorder Management

Sales Trend Analysis

eCommerce Management

Shipping Management

Warehouse Management

Data Import/Export

Promotions Management

Inventory Optimization

Multi-Location

Content Management

Email Marketing

Cost Tracking

Sales Reports

Inventory Tracking

Inventory Replenishment

Real Time Data

Channel Analytics

Channel Management

Social Commerce

Shipping Labels

Real-Time Updates

Activity Dashboard

Multi-Store

Alerts/Notifications

Reporting & Statistics

Returns Management

Customizable Templates

Accounting Integration

Real Time Reporting

Customizable Branding

Inventory Control

Reporting/Analytics

Stock Management

Supplier Management

Order Tracking

Order Processing

Product Data Management

Customer History

Point of Sale (POS)

Purchasing & Receiving

Third-Party Integrations

Campaign Management

Kitting

Inventory Management

Search/Filter

Multi-Channel Distribution

Dynamic Pricing

Invoice Management

Performance Metrics

Workflow Management

Product Identification

Billing & Invoicing

Labeling

Reordering

Zentail offers various pricing options for Sellers of all shapes and sizes. Plans start at $499/month. 

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Zentail

In Person

Live Online

Webinars

Documentation

Videos

Stratus Retail by Celerant Technology provides tools for point of sale (POS), inventory and order management, enterprise resource management (ERP), e-commerce, business intelligence, marketplace integrations (Amazon, eBay, Walmart, etc) and ongoing digital marketing. It also offers tools for management of cross-channel pricing, promotions, gift cards, inventory and fulfillment.  


Users can import vendor catalogs, automatically create purchase orders based on min/max levels in the system, show real-time inventory levels on e-commerce sites and automate drop shipping from vendors direct to customers.


Stratus Retail offers tools to manage order fulfillment, whether clients are fulfilling orders from individual stores, one central warehouse, off-load fulfillment to vendors or third parties such as Amazon.


Celerant also offers digital marketing services such as SEO and personalized email automation. Celerant offers its full-service digital marketing team who handles everything from concept to delivery, or retailers can use their own in-house marketing teams.



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