We’ve been a customer for about 6 years with Celerant, we converted in 2010….I would definitely recommend it. The POS has made training employees a lot easier with it being touchscreen. It’s a very intuitive system. So I definitely recommend it to any retailer. When Celerant bought SportzPak and redesigned the entire platform, it was a welcome change. We were getting to the point where many of our younger employees had never seen a text-based operating system before, so upgrading to Windows and especially an interface with touchscreen controls made it much easier to train new staff members. We set up several remote stores per year. Sometimes that can be as simple as going out to the parking lot for one of our tent sales or running all over town to events where sports enthusiasts are likely to be hanging out. Being where our customers are is a big part of our business, and mobile POS lets us swipe credit cards and manage inventory in real-time, the same way we would process inside a physical store.” We implemented EMV in our stores, so it was good to get a clear, face-to-face understanding of payment security overall. For such a complex and crucial part of business, it’s good to have a partner like Celerant who can help simplify the process to get our operation as secure as possible.” The amount of time we have saved using best store fulfillment is immeasurable. We used to have to manually process each incoming order, figure out the optimal store to fulfill that order, and then email that store.

- Touchscreen interface for POS - EMV capabilities - Android Pay, Apple Pay, Samsung Pay capabilities - Best Store Fulfillment - Remote sales capabilities - Continued innovation

- Dealing with new techs on issues can sometimes be challenging - Typical issues, as with any software system, when dealing with upgrades/updates

We also use the tools in the marketing automation module to segment customers based on their shopping behaviors, and develop emails that are mobile friendly. This is vital since 70 percent of the emails that we send are opened on mobile devices. By sending email communications that are tailored to known customer preferences, we boosted our email open rate from 8 percent to over 25 percent.

We're able to operate our brick and mortar, e-commerce and marketplace stores all with this software. We operate two different retail locations that are only a few miles apart but carry inventory that varies from one another. We actually see many differences in which styles are more popular in either store. This gives us scalability as we continue to grow locations and understand the needs of our customers. We're also managing a fast growing E-Commerce segment, so having full visibility into what items are selling gives our buyers the information they need to know regarding what to order and where it should best be carried. This integration also updates our Amazon store with both stores inventory availability so it knows that we are able to fulfill any order it processes. Again, this allows for scalability at the channel level.

There is a bit of a learning curve because it offers a wide menu of capabilities and reporting. I'd start learning only the things that are most vital, and worry about the rest later.

We had the system for almost 3 years from 2014-2017. As a small 3-6 employee store I would not recommend this at all. Even for larger stores I think there has to be better options. I thought going in that it would make my life easy but I was proven wrong. We had open support tickets day one and I don't know if I can honestly say we went a day without having at least one open ticket until the day I moved away from the system and just took the loss as the largest learning experience I have had in 5 years of being in business. At the time it appeared to be the only real option for my needs. The only reason I was able to even afford it was due to them allowing me to make payments. I wish they wouldn't have offered me that option. With them still owing me a module for the website and another for a mod I had to prepay for to get the pricing I did, I walked away and took the loss. When fighting with them for it I just gave up, made the move to a much smaller system that didn't have all the "features" and I have not been happier. If you can't afford for their support look elsewhere. Don't bother trying to contact higher management to try to get things resolved. It won't happen! I couldn't even get the CEO to return an email with a very detailed info. Their contract is very one sided so a lawsuit for non performance wasn't even possible. The list could just go on and on.

Great Sales Team, Lots of features for a VERY large company. Streamlines operations between the website, the POS system and inventory. Inter-store transfers, Integrated A&D Book

Everything is an add-on, Lots of bugs, tech support reps as a whole are very inexperienced with actually fixing the issues presented. Complex issues could take months. It is a very overpriced system. Extreme expensive support that is basically mandatory due to all the problems you will have. Adding stuff to their website is very time consuming with lots of steps.

Stratus Retail has helped us manage our POS, Firearms Records (A&D), and all 23 lanes we have at SafeSide Tactical in a single software. At first we thought the size of our range and our planned growth might be a challenge for our technology provider. When we met Celerant we could see that Stratus is scalable and the team at Celerant can work with us every step of the way. We use Stratus for all aspects of our range and store operations from range reservations to Gift Cards to POS with EMV. One of our favorite features is our vendor integration with our distributor, AcuSport, and the fact that we can leverage auto-ordering based on Min/Max quantities that fit our multiple locations. With this feature, we’ve been able to eliminate 5-10 hours of manual counting/ordering each week and can keep the products on hand that our customers are shopping for. We are very happy with the software and our relationship with Celerant- and would recommend the system to any dealer."

Celerant's retail software is very intricate and at times it can be confusing, however Celerant's customer service is there anytime we get overwhelmed or are unsure how to do something.

We have experienced a significant amount of growth since we first started using Celerant in our store back in 2004. Since then, we've expanded to multiple locations. Celerant's staff has been there every step of the way to provide an exceptional level of service, creating a very strong partnership that has lasted for over ten years. Celerant's software has made it easy for us to manage our daily operational procedures, including the ability to produce granular reports for a range of attributes that can be received across our multiple locations. We look to the future of our partnership with Celerant to embark on new endeavors, including the development of an integrated E-Commerce site to further expand our business into a cross channel operation.

Reporting Flexibility Multi Channel Strong partner to work and grow with, who looks forward and provides options to help you do so.

We export to a seperate GL - So I can't speak to that portion of their integrated offering. It is a newer addition to the software package.