Stratus Enterprise

RATING:

4.0

(33)

About Stratus Enterprise

Stratus Retail by Celerant Technology provides tools for point of sale (POS), inventory and order management, enterprise resource management (ERP), e-commerce, business intelligence, marketplace integrations (Amazon, eBay, Walmart, etc) and ongoing digital marketing. It also offers tools for management of cross-channel pricing, promotions, gift cards, inventory and fulfillment. Users can import vendor catalogs, automatically create purchase orders based on min/max levels in the system, show real-time inventory levels on e-commerce sites and automate drop shipping from vendors direct to customers. Stratus Retail offers tools to manage order fulfillment, whether clients are fulfilling orders from individual stores, one central warehouse, off-load fulfillment t...

Awards and Recognition

FrontRunner 2018
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Stratus Enterprise Pricing

Starting price: 

$2,500.00 

Free trial: 

Available

Free version: 

Not Available

Multiple device capabilities

Stratus Enterprise Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Stratus Enterprise

1 - 5 of 33 Reviews

Ben

Retail, 51-200 employees

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Long Overdue Upgrade

After years of worrying about making the move and upgrading our POS system, we finally decided to do it with Celerant Technology. So far, 2 moths in, we have had a much smoother transition than we could have imagined. We not only upgraded our POS for 6 stores, but we added a new, 7th store at the same time. [sensitive content hidden] was incredibly patient with our questions, and very thorough in his training. If he didn't have the answer, he would go and find it. Though there were glitches along the way, overall the task that was ahead of us was handled wonderfully be Celerant and the team that we worked with.

PROS

For us, we really appreciate the ability to be live in multiple locations all at once -- being able to see the sales and inventory movement all instantly is huge. We also like the fact that it can essentially be accessed from anywhere, on the appropriate machines, as long as you have an internet connection.

CONS

I think the thing we struggled with the most was having to build out reports that would fit our needs, but this is probably more on us as a company than the software itself.

Reasons for switching to Stratus Enterprise

We are growing in our number of locations, and we wanted more ease of use when it comes to that growth.

Vendor Response

Thank you so much for your detailed review and feedback! It's a big decision to switch retail software, especially for multiple stores, such as your business, and we are thrilled to hear that everything has been working out so well so far. We look forward to a long and successful partnership!

Replied February 2024

Nick

Sporting Goods, 201-500 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2017

Top SMB Retail Software

We’ve been a customer for about 6 years with Celerant, we converted in 2010….I would definitely recommend it. The POS has made training employees a lot easier with it being touchscreen. It’s a very intuitive system. So I definitely recommend it to any retailer. When Celerant bought SportzPak and redesigned the entire platform, it was a welcome change. We were getting to the point where many of our younger employees had never seen a text-based operating system before, so upgrading to Windows and especially an interface with touchscreen controls made it much easier to train new staff members. We set up several remote stores per year. Sometimes that can be as simple as going out to the parking lot for one of our tent sales or running all over town to events where sports enthusiasts are likely to be hanging out. Being where our customers are is a big part of our business, and mobile POS lets us swipe credit cards and manage inventory in real-time, the same way we would process inside a physical store.” We implemented EMV in our stores, so it was good to get a clear, face-to-face understanding of payment security overall. For such a complex and crucial part of business, it’s good to have a partner like Celerant who can help simplify the process to get our operation as secure as possible.” The amount of time we have saved using best store fulfillment is immeasurable. We used to have to manually process each incoming order, figure out the optimal store to fulfill that order, and then email that store.

PROS

- Touchscreen interface for POS - EMV capabilities - Android Pay, Apple Pay, Samsung Pay capabilities - Best Store Fulfillment - Remote sales capabilities - Continued innovation

CONS

- Dealing with new techs on issues can sometimes be challenging - Typical issues, as with any software system, when dealing with upgrades/updates

Haley

Sporting Goods, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed October 2017

Average Retail POS Resource

I have learned what our company actually needs in a program to successfully provide usable information.

PROS

Although, I don't feel that this was the best option available, this particular program was sufficient for what we need. The one thing that I like most about this software is that each update keeps the basics of the program similar. There are no drastic changes between versions, which can be sometimes hard to find.

CONS

This software was very hard to first understand even with sufficient training. Once we learned it's "quirks" and how it functioned, we were able to make it work for what we need. For the money though, I feel that it was very outdated and had a very "low-budget" feel to it. It did not allow the consumer to customize the program to the extent that I would have liked. For example, in order to create price ticket templates, we had to have someone there create and install the template for us. Also for the add-on app, we had to send our iPods to them so that the app could be installed. With that said, there were a lot of things that we had to work around to make it produce the results that we wanted. It also doesn't produce as accurate of reports as we needed. In order to successfully run a business, you need to be able to rely on the program's report functions to provide accurate information. This program required extra formatting and calculations in order to produce the reports in a manner that provided the information that we needed. Lastly, I don't feel that the tech support had the appropriate knowledge of the product. There were many times that they had to spend weeks and even months working on issues for us.

Craig

Apparel & Fashion, 51-200 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2017

Powerful software for all aspects of retail

We also use the tools in the marketing automation module to segment customers based on their shopping behaviors, and develop emails that are mobile friendly. This is vital since 70 percent of the emails that we send are opened on mobile devices. By sending email communications that are tailored to known customer preferences, we boosted our email open rate from 8 percent to over 25 percent.

PROS

We're able to operate our brick and mortar, e-commerce and marketplace stores all with this software. We operate two different retail locations that are only a few miles apart but carry inventory that varies from one another. We actually see many differences in which styles are more popular in either store. This gives us scalability as we continue to grow locations and understand the needs of our customers. We're also managing a fast growing E-Commerce segment, so having full visibility into what items are selling gives our buyers the information they need to know regarding what to order and where it should best be carried. This integration also updates our Amazon store with both stores inventory availability so it knows that we are able to fulfill any order it processes. Again, this allows for scalability at the channel level.

CONS

There is a bit of a learning curve because it offers a wide menu of capabilities and reporting. I'd start learning only the things that are most vital, and worry about the rest later.

Mitch

Retail, 11-50 employees

Used daily for more than 2 years

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2017

Stratus Retail helps us manage our range and much more!

PROS

Stratus Retail has helped us manage our POS, Firearms Records (A&D), and all 23 lanes we have at SafeSide Tactical in a single software. At first we thought the size of our range and our planned growth might be a challenge for our technology provider. When we met Celerant we could see that Stratus is scalable and the team at Celerant can work with us every step of the way. We use Stratus for all aspects of our range and store operations from range reservations to Gift Cards to POS with EMV. One of our favorite features is our vendor integration with our distributor, AcuSport, and the fact that we can leverage auto-ordering based on Min/Max quantities that fit our multiple locations. With this feature, we’ve been able to eliminate 5-10 hours of manual counting/ordering each week and can keep the products on hand that our customers are shopping for. We are very happy with the software and our relationship with Celerant- and would recommend the system to any dealer."

CONS

Celerant's retail software is very intricate and at times it can be confusing, however Celerant's customer service is there anytime we get overwhelmed or are unsure how to do something.