Kitomba Salon and Spa Software vs Motion

RATING:

4.4

(73)

Kitomba Salon and Spa Software has 73 reviews and a rating of 4.41 / 5 stars vs Motion which has 44 reviews and a rating of 4.3 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (73)
4.3 (44)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
July 16, 2021
April 2, 2024
Pros/Cons
  • Pros

  • The easy use front end for the Therapists, but the powerful tools in behind to help run the business successfully. The remote access was also key, full access via Kitombaone make life simple.
  • We love how extensive the system is- we can run reports on every thing we need, plus more. The customer service is great- they always answer our calls or emails very quickly.
  • Cons

  • They are far too slow in keeping up with customer needs eg 1. There is no waitlist.
  • Clients unable to leave a review. Cost of text messages is too high.
Read all user reviews
  • Pros

  • It makes a huge daunting task list look visually possible to do. It is the closest you can get to the equivalent of an assistant organizing your calendar for you.
  • Motion's straightforward interface and user-friendly design make it simple to operate, and its robust functionality enables users to tailor their calendars to their individual requirements.
  • Cons

  • Have given up on the product already after only 2 months but charged for the full year of nearly 400us, very expense product actually.
  • Everything is click-intensive and unintuitive. Equally bad, their support team is unresponsive.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos