Expensya vs PayPal
Expensya has 425 reviews and a rating of 4.28 / 5 stars vs PayPal which has 24003 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Expensya's helpdesk is very available and reachable quickly (less than 1/2 minutes each time I called). Great reactivity from the business staff.
- I really enjoy the mobile receipt upload. This made it super easy to submit expenses and have most of the information for each expense automatically input.
Cons
- The scan learning curve is missing or needs improvement. You scan a ticket, regularly for the same merchant, you correct the name of the merchant, and the system will always do the same error.
- Ahh maybe, i had little bit of trouble logging in on my company mobile. I was refused few times although i was entering correct information (email, password).
Pros
- What I liked most about this software was definitely the customer service. They were excellent in helping solve my issue and in a timely manner.
- Easy to use and acceptable by tons of merchants/sellers. I also appreciate their support, as they have helped me resolves issues promptly.
Cons
- I don't like the dispute process for disputing charges for orders not received. I have had many times when i did not receive product or received not of quality product and was unable to get a refund.
- The two things I hate about PayPal is its account limiting and favoring buyers disputes over sellers. This has promoted so much fraud.
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