NOVA vs SellerChamp

RATING:

4.7

(42)

NOVA has 42 reviews and a rating of 4.69 / 5 stars vs SellerChamp which has 93 reviews and a rating of 4.34 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (42)
4.3 (93)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 22, 2024
May 13, 2024
Pros/Cons
  • Pros

  • The product and the back up customer service is great. I like the ease at which you have many different ways to get to a particular order in system.
  • What I like the most about this software is the fast response of the team and friendly user guide.
  • Cons

  • There isn't too much to dislike about the software. TMS systems that cater to the carrier, or in this case, are exclusively for the carrier, are not easy to find.
  • We use an internet version of Aurora's software. Sometimes it drags due to high internet volumes.
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  • Pros

  • My special appreciation to [SENSITIVE CONTENT], who has been assisting us so much, always promptly and in a professional manner.
  • Sensitive content hidden] and the support team are amazing and extremely responsive. I am consistently impressed with their ability to follow through on rapid bug fixes and enhancements.
  • Cons

  • The only negative thing I find is when scanning and submitting the items right to Amazon the number of shipments created can be very high.
  • I had to shut down all 10,000 listings and start over. Customer service was no help in finding the problem.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos