The biggest thing is the text to payment method. Extremely good software.

Software easy to navigate, setting up new users is easy. If you need assistance, a Kimoby representative helps you right away.

We liked that it was very easy to use and set up, and can send things out automatically/scheduled.

Love the feature of being able to send customers pics when there is a issue with the vehicle.

We did not like that users can easily opt out of receiving messages. We used this to remind employees to send timesheets but they would just opt out and it rendered the system useless.

When typing in a phone number there is a significant lag. Sometimes picks numbers no where near the invidual I am trying to access.

I love that Kimoby gives me the chance to connect with customers on my Phone, PC, or iPad.

Kimoby is very easy to use, with fantastic support. Great integration with the systems we use.

The level of support is fantastic, any issues are resolved quickly. Their team listens to suggestions for improvements.

It helps being able to contact customers without staff having to use their personal form - It also creates a record that if getting an approval for work done.

Its easy to use and organized, can add multiple users which helps.

Our sales, service, parts and finance teams are all actively using this software with great success. We are grateful for the support provided with the software.

Text Request makes it super easy to communicate with clients and give them more options to contact us with questions or send photos and documents easily.

We were quite disappointed to find out our services  were shut off due to an expired credit card. We had paid through for the month and we had no warning that we were going to lose services.

Easy to create templates and fast to send out messages. Love texting on my computer, instead of my phone - no spelling or grammatical errors.

Text Request gives us another quick, easy way to connect to our clients and gives them the ability to reach out to us any time of day. Their customer service is amazing.

One issue that I do have with text request is that once someone opts out you can no longer contact them even in the case where you've made contact and they want to receive messages from you.

It is simple to use and works fine. Has a lot of functionalities and meets all our needs.

No automated messages, or long holds. Its a breath of fresh air to work with a company with such outstanding customer service.

It is a great tool that we use EVERYDAY. It helps us build and maintain our relationships with our members.

Although, it was a little disappointing, it was not a deal breaker for us because of the way that we utilize the program.

Very good, especially the support. Customer support is courteous, helpful and quick.

I just tried to compose a NEW message to a current client on my phone and can't figure out how. I can respond to any message I already have but can't create a new message.

We have found another way to inform our members and we appreciate having this option.

Love it so far, just need the ability to group text.

It perfectly meets all our needs, saving time and money in our service.

We have had difficulty with attachments. There have been times where we have not been able to open them.

I like that we were able to implement this software with our current website. The software is intuitive and didn't take a ton of how to videos on how to use it on day 1.

Any issues have been quickly and easily dealt with and their staff is always incredibly friendly, making sure any issue is resolved and checking up to make sure it stays that way.

This has made our communication with our guests much more streamlined and efficient. We really like being able to schedule messages.

It is a great price for all the options you get.

We get a LOT of spam coming through TextRequest. I wish there was a spam blocker in the system.

Liked the fact it integrated with our CRM software.

My least favorite is the fact that you are unable to block a number. Everything else works very well with the software.

I also love that there is a google extension for Text Request so you do not even need to be on the website to receive your text messages.

All of the team members are very helpful and quick to answer questions. They also send along tips and tricks along the way to improve our experience and better our branding.

There are some great message customization features that can be useful if you would like, but are not required.

It can be confusing when it comes to importing large groups.

In addition, the customer service is outstanding. A simple text to the TextRequest team and they will have you taken care of.

It has been great for mid size company and large contact base.

The dashboard is very intuitive and easy to use. For the price, it's an excellent tool that customers have given very positive feedback on.

Or on the flipside of that, I wouldn't mind paying for each individual small text if I knew that was balanced out by only being charged for 1 text even if it was long.

We have guests coming to the door all day so it's important that we are able to have real time communication with them.

The ease of use and set up was great. It is very easy to understand and use.

We like the integration with Google Chrome and the mobile app.

Is easy to use, and great that all employees can see all conversations. The auto response feature is good for after hours.

This is our biggest problem and we are only staying with TR because we haven't found an alternative with similar features.

It's a great addition, especially considering how inexpensive it is.

If you don't set it up right, it may be more trouble than its worth.

I like the fact we can send canned messages. It's easy to know who you've text and what issues are resolved in the text.

Very impressed with the quality of the product, particularly for the price.

US Dollar

Kimoby is a leading cloud-based communication platform that offers business service departments a real-time mobile messaging and marketing communication system to streamline operations and improve communication. Kimoby’s Business Instant Messaging is the solution you need to do more with less, save time, increase revenue opportunities, and take the customer service experience to another level.

Kimoby seamlessly integrates into your company’s CMS to leverage the data you already have and create tailored customer experiences. Whether you’re a dealership that wants to save time by automating appointment reminders, a bike shop wishing to promote an end-of-season sale, or a human resource department trying to contact deskless workers, Kimoby offers countless opportunities to reach the right person at the right time.

Kimoby’s Business Instant Messaging is not your average texting solution. It boasts countless features, like instant marketing campaigns to send targeted offers, the option to send multimedia files, the possibility of automating repetitive tasks like appointment reminders and rescheduling, and even sending mobile payment requests so that customers can settle their invoices on-the-go.
 
Staff love using Kimoby because it gives them all the information they need at their fingertips, which helps them get on with their work faster. And, since communication between staff and customers is all in one spot, nothing is lost, and customers are never left hanging.  Kimoby gives the team the tools to answer customers quicker and provide exceptional, instant, and personalized service that people have come to expect today. 
 
Kimoby is essential for all service departments to stay competitive in today’s fast-past world. Today’s economy is mobile, direct, instant, personal, convenient, and intuitive. Does your company measure up? Upgrade today with Kimoby.


LongDescription

Real Time Analytics

Engagement Tracking

Multi-Channel Marketing

Surveys & Feedback

Electronic Payments

Personalization

Mobile Alerts

Automated Responses

Rescheduling

Mass Texting

Activity Tracking

Customer Segmentation

SMS Messaging

Real-Time Monitoring

Customer Service Analytics

Scheduled Messaging

Confirmation/Reminders

Credit Card Processing

SMS Reminders

Multi-Campaign

Communication Management

Customer Database

Call Reminders

Audience Targeting

Customizable Fields

Collaboration Tools

Campaign Scheduling

2-Way Messaging

Batch Communications

Template Management

Data Import/Export

Payment Reminders

Campaign Segmentation

Campaign Planning

One-to-One Messaging

Contact Management

Real Time Data

Multi-Channel Communication

Social Media Integration

Real-Time Notifications

Real-Time Updates

Event Triggered Actions

Activity Dashboard

Alerts/Notifications

SMS Marketing

Reporting & Statistics

Reminders

Automated Scheduling

Chat/Messaging

Availability Management

Customizable Templates

Real-time Conversations

Billing & Invoicing

Inbox Management

Interaction Tracking

Multi-Language

Real Time Reporting

Customizable Branding

Reporting/Analytics

Contact Database

Campaign Analytics

Appointment Management

Auto-Responders

Customer History

Third-Party Integrations

Appointment Scheduling

Campaign Management

Payment Processing

Data Security

Unified Communications

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Kimoby

Live Online

Webinars

Documentation

Videos

Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers anytime, anywhere. Text Request is designed to scale with you, from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on our API. Learn more about how we help busy business leaders like you with conversational texting and customer engagement at textrequest.com.

Commenting/Notes

Real-Time Analytics

Text-to-Win

Newsletter Management

Access Controls/Permissions

Mobile Coupons

Mobile Access

Proactive Chat

Real-Time Data

Transcripts/Chat History

Mobile Keywords

Role-Based Permissions

Message Personalization

File Sharing

Employee Database

Real-Time Chat

Real-time Consumer-facing Chat

Real-Time Reporting

Polls/Voting

Widgets

Monitoring

Feedback Management

Video Conferencing

Autoresponders

Tagging

Canned Responses

Live Chat

Search/Filter

Plans designed to fit small businesses, mid-market, and enterprise companies. For more pricing information please contact Text Request directly. www.textrequest.com/pricing or, Text/Call: 423 218 0111

Kimoby vs Text Request

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