Easy to navigate, easy to create new surveys and reports, and the help nd training offered are awesome.

Using the non pre-defined layout is very fiddly, and so it can make life difficult. The software is still very expensive.

It has a lot of capabilities and if you aren't constantly pushing the boundaries of what you know you could miss some of what is offered.

Fairly easy to set up, customer support is amazing, right there if you have a question, no waiting. Also, has the ability to do a wide variety of question types that the free versions do not have.

I'm a big fan of the show/hide feature. I also like the branching options.

There is no way to setup multiple daily reminders after a deadline is missed. I'd like to see the surveys combined with flowcharting, particularly escalation to the manager of the late survey.

One of my favorite features is being able to copy an existing survey and tweak what I need for the current use. Flexibility with downloading and sharing results is excellent.

The best thing about Key Survey is the customer service. They are always ready and willing (and patient) to help you with whatever you need.

Not as many question-type options as other platforms (i.e., ranking drag and drop), and the designs can use some updating.

We use Key Survey for all our online research. Works almost perfectly and when it doesn't the staff is fantastic at problem solving.

Most importantly it is rightly priced. We have used Key Survey for more than a dozen projects and are extremely happy with it.

Key Survey is one of the easiest survey tools we have ever used - easy to both learn and navigate and easy for our customers to respond to. The best part is that their customer service is amazing.

Value for the money (other comparable software cost a lot more), great support, does everything we want.

Feature rich service with most of the bells and whistles you hope for in a survey solution and intuitive.

Very rigorous logic and an easy editing interface. The launch feature also makes it easy to track completion and progress.

Very easy to use' from programming to reporting' and the customer service is excellent.

They are so accessible, and committed, it feels like a very small company that is just focused on you. We really like that aspect.

Very easy to set up and customer service is willing to help immediately when stuck.

The platform interface was visually appealing and had great graphics that could be dropped into decks with ease.

Once in awhile the screening algorithms will automatically disqualify users for particular surveys and respond with error message.

Customer service was fantastic. Rep was great to work with.

I'm worried quite frankly on the participants - a lot of seniors are in the panel and dominate early responses so I had to cut them from participating in a recent survey.

Appreciate the effort of the team who supports.

I do them almost nightly in my free time. I love having my voice count and receiving rewards along the way.

The benefit is being able to correspond reward types alongside what my viewers want.

In the app of toluna, now there aren't any quick surveys and direct questions from users have been canceled, this allowed you to get a handful of points in no time.

Some of the reporting cuts of the question in full.

I liked that you can customize surveys anyway you want to. It’s very easy to use, and there are a lot of options in the interface.

QuickSurveys was super easy to use and delivered results in a timely manor, which is very important in a fast moving industry like PR.

Great survey distribution option with nice features.

I don't like that we can't see all the piping and filters without going to the survey logic page. Also, there is no customer support on weekends.

You can then quickly see what options are most popular and why they are most popular, leading to the best final decision.

Have had a great experience getting survey responses very quickly. Lots of targeting and screening options help get accurate results.

It is quite easy and straightforward to sign up. Interface is user friendly as well.

Overall, mostly positive (the team is A+) but my concerns about panel integrity and the cost of screening out 80% of participants adds cost.

The platform is very slow and freezes. There seems to be a lack of panel availability and it is inconsistent over time.

There seems to be a good deal of effort put in to designing them. Rewards are satisfactory and the opportunity to voice my opinion about products is wonderful.

Strong customer service. Good ability to survey panels.

The data exports are bulky and hard to organize.

I do have a couple of complaints. I do find some of the surveys to be very long compared to their counterparts.

I've had the opportunity to work with Toluna a few times over the past years and it's always been a pleasure. The Quick Surveys platform is easy to use the the value for the money is terrific.

Toluna has some useful features and things, their survey features can be useful.

Quick surveys is useful for quick and easy surveys that you can get out into field that day if wanted.

US Dollar

Key Survey is a survey management solution designed for midsize and large businesses. It offers mobile surveys, offline surveys, contact management, data workflow, logic and branching functionalities within a suite. Both cloud-based and on-premise deployment options are available.


Key Survey allows users to design survey forms with the help of customizable templates. Users can also capture responses in offline mode and data is synced automatically when the internet is available. Users can implement different types of logic in survey questionnaires including skip logic, branch logic, branch-on-range logic, show/hide logic and interactive and advanced logic.


Key Survey offers contact management, which allows users to group and configure data based on different filters such as role, location and buying trends. The product also integrates with business systems such as Oracle, Salesforce and PeopleSoft, which enables users to import contacts directly.



LongDescription

Engagement Tracking

Surveys & Feedback

Site Intercept Survey

Text Analysis

360 Degree Feedback

Skip Logic

Customizable Reports

URL Customization

Customer Segmentation

Sentiment Analysis

Single Sign On

Knowledge Management

Communication Management

Customizable Fields

Template Management

Offline Access

Pulse Surveys

Customer Experience Management

Email Marketing

Mobile Access

Multi-Channel Data Collection

Survey/Poll Management

Real Time Data

Complaint Monitoring

Benchmarking

Question Library

Survey Sample Management

Question Branching

Visual Analytics

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Predictive Analytics

Data Visualization

Customizable Templates

Dashboard

Real Time Reporting

Support Audio/Images/Video

Customizable Branding

Reporting/Analytics

Feedback Management

Customizable Forms

Data Analysis Tools

Drag & Drop

Negative Feedback Management

Third-Party Integrations

Survey Builder

Multiple User Accounts

Mobile Survey

Multi-Channel Distribution

Offline Response Collection

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Contact Key Survey for pricing information or a quote.


Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

Key Survey

Not Offered

In Person

Live Online

Webinars

Documentation

Videos

QuickSurveys is a cloud-based solution that helps enterprises build questionnaires and gain insights into business performance by conducting automated market research. Key features include question branching, email marketing, response validation, question piping, data export and custom templates. 


Designed for businesses of all sizes, QuickSurveys provides data visualization tools to generate reports in real-time for facilitating decision making. It allows firms to build/send surveys to customers and team members and share them across multiple social media platforms including Twitter, Facebook, LinkedIn and more. Additionally, the solution enables enterprises to embed surveys into business websites for ensuring customer engagement. 


QuickSurveys comes with a customer panel to gather client information and store them in a unified database for future reference, ensuring compliance with government regulations. It is available on a monthly subscription and support is extended via documentation, FAQs and other online measures. 



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