Thank you so much to Sign Post for giving us this amazing opportunity.

Grateful to them for their skill set and their ability to keep more customers finding me.

Even though we had multiple phone calls and screen-share meeting with the representatives, we somehow misunderstood the basic features and how they were carried out.

I love that the system automatically integrates a new email into the contacts this way I capture all new customers. Also the ease of sending email for feedback.

It was pretty easy to use and that is just about it. I do like that it takes the email address out of your email and adds it into Mia.

I like the part where the Mia system makes sure you are not over sending messages and campaings. Making sure our customers have a chance to review our services is a nice feature.

Informative and easy to use. Always on time with the sending of material.

Automated review system  was good and saved me from having to follow up with customers.

I explained to them that my company is suffering and we are months away from going out of business pleading with them to do the right thing and reverse the charge.

I also had Signpost set up and manage a Facebook/Instagram ad which was very successful and helped me have my best holiday season yet. Great product, great staff.

It was waste of money and time. They don’t understand the home inspection business.

You also have to make sure you go through the contact list on a regular basis to keep everything up to date and to delete spam contacts that come through.

It’s a great way to increase your reviews on google or different social media platforms. It is super easy to setup and anyone can use it.

The customer support reps have been very gracious and helpful.

The simplicity of the Google Adwords reporting they created has been VERY helpful for me as a small business owner to better understand what's working and what's not.

Mia is great at sending automatic emails and follow ups at a rate that people like and will open. The call integration is a great feature as well.

I canceled with them three weeks before the end of my contracted time. Did there stupid cancelation appointment hoop they require and then was still charged an additional full month.

Signpost is brilliant with their help they provide. It is like have an additional department in your business you can ring when you are in the weeds and there they are quickly with all the answers.

I have to say, Signpost has become a priceless employee at our company and one of our greatest investments. We continually recommend them to our clients who also own small businesses.

I feel spammy when SP is doing it’s thing. Some of my customers get annoyed too.

Very positive, very responsive and conscientious about the quality of their work and customer support.

We were confused disappointed after signing the contract and not realizing the issues until during the onboarding process.

It would send out spam under my name to everyone who send me a email.

The staff and their support, the are very responsive and offer good suggestions for how to communicate with clients and develop loyalty.

Good advanced option, though pricing is becoming less competitive.

Ability to add photos, forms were easy to build and very attractive, love the themes, free version had lots of features.

I love that TypeForm can integrate with other software in the market. It makes it easy to book calls and qualify clients when I can connect typeform to software like ClickFunnels.

The customer service is also friendly and tries to improve on their products based on the client's recommendation.

Unfortunately the editor is sometimes very slow if you have several logical steps and questions. Furthermore the own integration to Airtable is very bad, we prefer to use paper in between.

User friendly, flexible, easy to integrate, easy to customize, free basic plan, tends to run smoothly.

The customer service team then re-assigns this Typeform to the other employee using our workflow tool. Typeform is like having a an offline conversation through an online form with fields.

Excellent user experience. I loved designing the typeforms and their customer support was excellent, something I really value.

Some of the forms I create can be quite complex and as such the platform seems to slow down accordingly which can be a bit frustrating at times.

Unable to remove their branding unless you pay twice as much. So essentially you have to pay €40 more every month just to remove their branding.

I love how easy this made the process of getting documents from customers. It looks great and is super easy to set up.

Typeform has a very nice feel. The experience for the end user is very clean and has a nice aesthetic.

They nailed in user experience,  you can build beautiful forms that people enjoy. Conditions (the logic features) are a great plus.

I absolutely love typeform. Super straightforward and easy to use for both the creator and the user.

There are too many features locked behind a paywall. Because of that, we end up using google forms even though it is worse.

It's pleasant to use, both for me and for my clients, and it's fun and fresh in the design and style.

The biggest problem with Typeform, in my opinion, is the prices.

The best feature are the easy to implement forms with lots of convenient ways to get the right kind of data in the right kind of way. Clients love using them, and I love making them.

It is the best system for both easy and complex questionnaires. Especially, it has a great consumer experience which is vital for the high response rate.

Very easy to use for a pro, nice user interface and good features to try on the free version.

Overall I think Typeform is a relatively easy and inexpensive way to gain customer input through the use of forms. It is also relatively easy to implement.

I really do love what they have to offer but just wish the pricing would’ve been a little less per month to fit into my budget.

We love creating new forms and seeing how much fun we can make them. This is a great platform and is a must have.

Integrates well with other third parties application. Surveys can be customized beautifully which makes it attractive to people filling it.

Typeform is one of the best form creation platforms there is out there at the moment, especially when looking for a low budget solution.

With Typeform software it is easy to create surveys. I use these surveys locally to see what I can do to better serve my community.

My use is very limited, but my employer uses it to ask company questions for future opportunities or fun stuff like tram building exercises.

I love the ideas and the designs, also. You can easily integrate it in your website and it has so many app integrations, that you can track anything you need.

Internal reporting tools are limited. The jump between pro and premium was a little hard to swallow and there is no options for any ala cart features.

Typeform is great for making surveys look more appealing. It's easy to build surveys and make them look better than simple interfaces like Surveymonkey or Surveygizmo.

You're unable to delete responses if you're not the account owner which does make it difficult at times.

Lots of amazing features. My favorite feature are the contact forms, I love the versatility in designing them.

I love the templates that are offered on both an aesthetic and ease-of-use level. We've used this to poll customers post-purchase and have gotten excellent data because of it.

SignPost is a CRM and marketing automation solution that helps small businesses by providing customer feedback, referrals, reviews and insights. It is a cloud-based platform which bridges the gap between local business owners and target audiences. The software enables users to capture contacts, send automated emails and run marketing autopilot.


The software provides Mia which is a smart assistant embedded into the Signpost platform. Mia connects with purchases, emails and phones to create automated customer lists based on insights and behavioral data to send personalized messages to customers. In addition to this, SignPost helps businesses with the marketable contact lists by syncing customer data automatically.


Signpost integrates with existing customer communication channels such as phones, SMS, purchases and social media accounts. Pricing is via monthly subscription, and support options included live chat and phone.



LongDescription

Customer Segmentation

Review Generation

Knowledge Management

ROI Tracking

Contact Management

Review Notification

Email Marketing

Social Media Monitoring

Complaint Monitoring

Marketing Automation

Social Media Integration

Email Management

Review Monitoring

Reporting/Analytics

Review Request

Feedback Management

Negative Feedback Management

Campaign Management

For Small Businesses

Chat

51-200

201-500

Signpost

Live Online

Webinars

Documentation

US Dollar

Typeform is an interactive data collection tool that lets you create forms, surveys, and quizzes that people enjoy answering. By asking questions one at a time, you get more thoughtful responses and higher completion rates. Plus, Typeform’s conditional logic lets you build unique journeys, giving each respondent a personalized experience. Keep audiences interested with beautifully designed templates, a sleek interface and a complete media library.   

But it doesn't stop there. Typeform offers a range of features to supercharge your data collection efforts. Integrate your forms with your favorite tools and automate workflows to save time and increase efficiency. Robust analytics get you valuable insights to make data-driven decisions. From lead generation and customer feedback to event registrations and employee surveys, Typeform is your all-in-one solution to grow your business.



Surveys & Feedback

Online Forms

360 Degree Feedback

Skip Logic

Lead Capture

Access Controls/Permissions

SSL Security

Data Extraction

Conditional Logic

Customizable Fields

Collaboration Tools

Template Management

Data Import/Export

Pulse Surveys

Process/Workflow Automation

Email Distribution

Statistical Analysis

Survey/Poll Management

Question Piping

Question Branching

Lead Segmentation

Video Support

Alerts/Notifications

Reporting & Statistics

Customizable Questions

Community Management

Customizable Templates

Live Results Sharing

Dashboard

Multiple Question Types

Online Polling

Web Forms

Support Audio/Images/Video

Customizable Branding

Contact Database

Customizable Forms

Forms Creation & Design

Summary Reports

Data Analysis Tools

Drag & Drop

Gamification

Archiving & Retention

Third-Party Integrations

Survey Builder

Mobile Survey

Multi-Channel Distribution

Data Capture and Transfer

Data Retrieval

Scoring

Test/Quiz Creation

Performance Metrics

One-to-One Messaging

Real-time Conversations

Communication Management

Customer History

File Storage

Multi-Channel Data Collection

Employee Onboarding

Text Fields

NPS Survey Structure

Abbreviation Detection

Customer Experience Management

Configurable Workflow

Training Management

Real-Time Notifications

AI/Machine Learning

Workflow Management

Website Integration

Response Validation

Activity Dashboard

Autofill

Data Visualization

Ratings/Reviews

Panel Management

Lead Qualification

Quizzes

Interview Scheduling

Autoresponders

Appointment Scheduling

Web browser (OS agnostic)

Free Plan: free to collect 100 responses per month with typeforms of up to 10 fields.

Basic: $29/month (or $25/month when billed annually) to collect up to 100 responses from unlimited typeforms.

Plus: $59/month (or $50/month when billed annually) to collect up to 1,000 responses from unlimited typeforms + everything in Basic, remove Typeform branding, custom domain, and more.

Business: starting at $99/month (or $83/month when billed annually) to collect up to 10,000 responses from unlimited typeforms + everything in Plus, drop-off rates, priority support, and more.

Other paid plan features include Logic Jumps, respondent email notifications, hidden fields, and online payment collection.

Signpost vs Typeform

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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