The only feature that is sometimes hard is the unmanaged inventory.

That inventory if you have a lot  does not get all the details listed unless someone from your internal company manually enters and keeps up. That is hard if you no dot have a team internal to assist.

I love that I can add my own labels and comments. Fairly easy to find recourses by location.

Great support and works a lot better than the other asset management tool we used in the past.

A great way to consolidate telecom inventory and save money.

VCom has offered no value here, outside of a renegotiation with RingCentral - which was another mess. Lets talk about the invoicing side of our service package now.

Cost allocation do not cross when fed in from other sources causes a layer of failure.

It is easy to use,  provides priceless insights into categories that often plague IT leadership when asked to break down costs, customer support is second to none.

We strongly recommend vCom's vManager for any company, small or large, to help manage Telecom services, reduce cost, and eliminate wasted time.

Extremely helpful and knowledgeable about the product. It is an absolute pleasure to work with the vCom team.

Excellent tool at your fingertips. Easy to use and powerful management necessity.

Easy to use, easy to understand and user friendly.

It's a great, user friendly product and I really enjoy using it; very responsive account team too. They are a great pleasure to work with.

Very good, it is easy enough to find what you need and easy to download anything.

Overall, I think that vManager is a fantastic tool. It allows me to drill into circuit details, orders, and invoices.

It is frequently mistaken as a new line and device order.

Very easy to use and everything needed is on the dashboard. I picked it up rather quickly after a brief tutorial.

Unfamiliar with our market area, and apparently refused to learn it (I still don't think they have all our branches identified after 2 years into this).

Overall, its a great platform and its very, very detailed. Just vast full of account info in it.

Next, the team started negotiating with carriers (which was comical because, once again, they refused to learn our markets).

US Dollar

vManager is a cloud-based telecom expense management solution from vCom that helps users manage communications spending across inventories and carriers. It provides users with charts and graphs to show monthly spending by type, location and carrier.


Users can prepare customized reports in the system. The user dashboard helps users see open action items, spend optimization opportunities and billing trends. The solution provides mobile apps for Android and iOS users.


vManager provides an inventory module that standardizes data for communications assets across all carriers by product or location. Its invoice management module helps users consolidate invoices across multiple carriers and provides an aggregated view of charges by service and location.


vManager provides security with 256-bit encryption and supports multi-factor authentication. It enables administrators to enforce complex password policies in the system. Support is offered via an online ticketing system.



LongDescription

Billing for Voice

Customizable Reports

Move/Add/Change Options

Financial Analysis

Fixed Line Compatibility

Financial Management

Chargeback Tracking

Invoice Management

Procurement Management

Mobile Line Compatibility

Internal Cost Allocation

Split Billing

Contract Negotiation

Activity Dashboard

Fraud Detection

Billing for Data

Billing & Invoicing

Accounting Integration

Trouble Ticketing

Usage Tracking/Analytics

Call Monitoring

Alerts/Notifications

Reporting & Statistics

Expense Tracking

Web browser (OS agnostic)

Significant discounts available for non-profits. Contact vCom Solutions for detailed pricing information.

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

vManager

In Person

Live Online

Webinars

Documentation

Videos

Clearview is a cloud-based telecom expense management (TEM) solution designed for midsize and larger businesses. The TEM solution is used by telecom consultants and IT or procurement managers to manage voice, data, and wireless environments. Key features include invoice processing and archiving, inventory management, bill auditing, cost allocation, and more.


Clearview provides built-in report templates and lets users create customized reports to get a view of budgets and expenses. The solution helps to track data assets, wireless devices, voice usage, and cost trends through reporting.


Clearview enables IT and telecom managers to manage invoices by department, employee, or location. It also provides integration with accounts payable solutions. Support to the solution is provided via email, phone, and live chat.





Multiple Payment Options

Metered Billing

Status Tracking

Recurring/Subscription Billing

Data Verification

Data Storage Management

Activity Tracking

Contract/License Management

Ad hoc Reporting

Order Management

Customer Database

Scheduled/Automated Reports

Data Import/Export

Inventory Optimization

Self Service Portal

Supports WiFi Hotspots

Supports WiMAX

Cost Tracking

Fixed Asset Management

Inventory Tracking

Compliance Management

Cost Analysis

Vendor Management

Client Portal

Real-Time Notifications

Workflow Management

Asset Tracking

Customization

Invoice Processing

Data Visualization

Long Distance WiFi Support

Audit Management

Discount Management

Real Time Reporting

Asset Lifecycle Management

IT Asset Tracking

Third-Party Integrations

Inventory Management

Single Sign On

Approval Process Control

Customizable Fields

Reminders

Historical Reporting

Benchmarking

Budgeting/Forecasting

Accounts Payable

For Telecommunications Industry

Access Controls/Permissions

Subscription based, with a la carte telecom management and auditing service options available

vManager vs Clearview

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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