The technical support services are very responsive and easy to work with.

Some of the benefits that the State of Tennessee has reaped from the use of EnergyCAP are.

Excellent reporting engine, which satisfies the needs of every user in Financial, Energy Management, or Administration divisions.

The user interface is intuitive and easy to use. There are a lot of filter options to help narrow down what you're looking for.

The most powerful and beneficial feature in EnergyCAP is it's ability to allow both Facility Managers and Accounts Payable personnel to view the same information, but from different vantage points.

EnergyCAP does everything we need it to do at a good price point and therefore has been a great investment for the City of Portland.

With so many reports and filter settings it's difficult to navigate through to generate what you're looking for.

The system is customized to each organizations requirements. The format is easy to use and adaptable.

Overall, I like working in EnergyCAP. Sensitive content hidden] at the Help Desk is wonderful to work with.

The solution has replaced non-value time of data collection and manual input into value added time spent in analysis and proactive response.

The EnergyCAP team was great to work with through contracting and implementation, and was able to tailor a great package for us. The customer service has been excellent over the last 4+ years.

Lots of reports that can be generated but title for me are sometimes confusing. Hard to find the exact one sometime for a report.

There are many exciting features in EnergyCAP.

EnergyCAP has very good powerviews that provide a very quick snynapsis of consumption or cost anomolies at a site, regional or global level.

Comparison of cost and consumption data across months aids risk mitigation.

The responsiveness of the the Team and Staff to meet its customers needs and continuously improve the solution. The friendliness and organization of the user interface.

EnergyCAP software is extremely user friendly and reliable system.

EnergyCAP allows for easy to tracking of energy use and cost.

The interface is really easy to use. I can trust that my data is secure.

Overall, I like working in EnergyCAP. Jeff Wagner at the Help Desk is wonderful to work with.

No selection on the Weather Station Temperature unit. The default unit is always in.

This software of very user-friendly. I am not a computer expert, but I have found this program useful and easy to navigate through the various options available.

I like reports and EnergyCAP has over 100 reports. My favorite reports are the usage, costs and charts.

The customer support is outstanding and the response is fast. The Help Center has videos and the information is detailed.

Essentially, the software has no payback  for our campus.

EnergyCAP provides an easy-to-use platform that captures all of our data and printing cumulative reports is easy and understandable.

There are so many reports I can choose that I sometimes get lost in it. I would rather have too many choices rather than not enough.

Compare EUI across like building types at agency, multi-agency, or State portfolioevel to identify best performing buildings and energy management practices.

Whenever I have a question or problem that needs to be resolved, the support staff is amazing. They quickly help me to resolve any issues or answer any questions.

This program is easy to use. I like the ability to keep various customer accounts open at the same time.

The customer service reps are very knowledgeable, friendly and great to work with. There is never a delay in getting help as phone calls are answered quickly and promptly.

The support desk is always very helpful and prompt in answering back. Conversion was very easy and seamless.

Excellent customer support, great software for the money.

No hands on training at the start I kinda found things that were easier for me by mistake.

The chat support is AMAZING, so quick. SENSITIVE CONTENT] - THANK YOU.

When Muni-Link was first introduced to me I was a bit nervous with the change.

What I like best is that it is cloud based, easy to navigate, and the customer service is wonderful.

This will save time answering phones as the resident can now go online for basic account information. So far, we have had a great experience with Muni-Link.

It is a easy to use, top-notch billing system for a great price. And the people at Muni-Link are awesome.

The efficiency, ease of use, and the benefits to our customers.

We had a great experience with Muni- Link , and still do. The technical support is great also.

The folks at the support center - I mostly use the chat feature -  are very pleasant and responsive and I enjoy all of them very much.

This is a very easy way to improve your website allowing your community the opportunity to be updated when events are going on.

The only thing I dislike is that I didn't know about this product sooner.

The Authority has had a very positive experience with Muni-Link. The transition was fairly easy and the customer support superb.

This is a great billing software to use. It is very user friendly and easy to learn.

For our Village, this has been a good solution for accurate and timely billing.

It definitely fits our needs. There are certain aspects that could use improvement (i.e. Lien product), however overall it's been a solid partnership between the Borough and Muni-Link.

Inability to print and updated bill that reflects current balance.

US Dollar

EnergyCap is a utility bill and energy management software for organizations of all sizes. With this solution, energy and sustainability managers can identify facility inefficiencies, see ENERGY STAR ratings, evaluate the impact of energy conservation projects, plus more. Additionally, EnergyCap includes a live dashboard where managers can share and track data. 


EnergyCAP helps with utility bill accounting by eliminating the need for manual data entry, complex spreadsheets, and other outdated processes. With this solution, organizations have access to automated bill entry, budgeting, and auditing tools. 


Pricing is charged per meter, includes a license fee, and is billed annually. Customized packages are available based on organizational needs. Both on-premise and cloud-based solutions are available. 



LongDescription

Forecasting

Customizable Reports

Greenhouse Gas Tracking

Contract/License Management

Ad hoc Reporting

Bill Audit

Data Import/Export

Bill Importing

Compliance Management

Cost Analysis

Benchmarking

Workflow Management

Budgeting/Forecasting

Activity Dashboard

Reporting & Statistics

Cost/Use Reporting

Weather Normalization Reporting

Audit Management

Bill Database

Energy Price Analysis

Emissions Monitoring

Incident Management

Meter Tracking

Search/Filter

Real Time Analytics

Mobile Alerts

Email Alerts

Activity Tracking

Real-Time Monitoring

Load Management

Mobile Access

Cost Tracking

Real Time Data

Performance Metrics

Historical Reporting

Real Time Notifications

Visual Analytics

Data Visualization

Alerts/Escalation

Real Time Reporting

Reporting/Analytics

Monitoring

Summary Reports

Usage Tracking/Analytics

Pricing varies by the number meter service points, licensed functionality, and services. Contact EnergyCAP directly for a quote.

The four packaged product offerings include:

EnergyCAP Enterprise - Starting at $9,000/yr for up to 250 meters

EnergyCAP Express - Starting at $2,600/yr for up to 100 meters

EnergyCAP CP/CP Plus - Exclusively for use by consultants and service providers; starts at $7,000/yr for up to 250 meters

EnergyCAP Professional - Requires an energy conservation plan with Cenergistic of Dallas, TX

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

EnergyCAP

In Person

Live Online

Webinars

Documentation

Videos

Muni-Link is a cloud-based utility billing solution designed for utilities providers for municipal authorities, boroughs and cities to manage their payments, billing notices, interest rates and penalties. The system provides integration with existing meter and accounting solutions used by authorities.


Muni-Link includes a feature called account central, which enables users to manage accounts for each individual and access information such as customers’ addresses, utilities used, bills and more. It also provides a customer portal, where customers can view e-bills and make online payments. They can also review their outstanding balances and payment history.


Muni-Link offers a built-in CASS certification for address verification. It enables utilities providers to post service interruptions announcements via text message, websites or social media.The solution can also be accessed through mobile apps for Android and iOS. Support is offered via an online portal.



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