Can be unstable at times and freezes every once in a while.

Easy to install and integrated with our Logitech Conferencing equipment.

Easy to setup and integrate. I wish the software remembered previous users better though.

We found the best solution to provide our customers web meeting, conferencing and presentation solution without having a Helpdesk or a technician behind the solution.

The ease of getting it connected to our Logitech Conference equipment caused us to actually purchase a 2nd one for our smaller conference room.

A bit tricky to update and sometimes the pods had to be plugged in.

Quick and simple end user adoption was amazing.

Reliable, easy to use,  works well in our Citrix environment.

We have several now they are easy to install and easy for the end user to use.

Occasionally the unit will drop signal or have very bad leg or graininess on the image seems to get better after firmware updates.

Overall I’ve had pretty good experiences with a ClickShare customer seem to like them and they are easy to install and train users on.

Great software / hardware and extremely simple to use especially when outside people form the organization have to present. They do not have to be on your network - very secure.

It's been great the connection is very stable and reliable, I loved the customer service as well, they were there when I needed which is the best.

I don't like the skipping and lag for videos. It works fine sometimes, but seems to give me problems when I really need it to work.

The product was easy to use and integrated into our business processes easily.

The software is easy to use and easy to deploy. Barco is a well known brand in conferencing and the ClickShare conference is a must have product.

Easy of use, and stability of connection are two of the best features of this product, the fact that its wireless and it has small size is a good too.

The Clickshare Conference system is great for setting up conference rooms for 2 video conferencing and share the screen.

It may be different in the way it works, but you just have to get used to, I'm unsure if it works with macbook or the new MacBook m1 for example.

Overall I am very happy and satisfied with this purchase and I do recommend it to friends and Colleagues.

I like having the option of using the button/dongle or the app. This provides great flexibility for various users.

The video/audio lag can be a little too much to deal with sometimes.

We love the call recording function, ease of use, and friendly customer service reps.

Great Customer Service for set up of new phones. Account Managers are usually very attentive to your individual needs.

The online faxing is not integrated into the phone system and has a 1980s interface. The Android app has it's own problems.

We researched many companies and Nextiva was by far the best one out there. They were competitive in pricing and the best in customer service.

Their phones did come preset up and the onboarding process was very streamlined. When I did need technical support, they were quick to resolve the issues.

The dashboard was user friendly and easy to use.

I spent days asking to fix things but each time more problem and more things did not work. We were running in circles  with the problems.

I like that I can download nextiva onto my phone and that it has an easy to use app on my computer. I can easily see on my computer voicemails, who is calling me, who I want to call out to, etc.

The process became confusing, not knowing if we are talking with nextiva or another company. Nextiva refused to cancel our service and continued charging our credit card.

We didn't even let users know they could login--it's that bad. The cost of their service just cannot compete with the rest of the market.

After 2 weeks, they couldn't get it right. I wasted money re-ordering business cards and had to re-order after I went with another service that got it done in 10 minutes.

Integration was straightforward and fast. Customer service is always helpful and easy to work with.

Please don’t make the same mistake we did and get trapped by Nextiva.

Great VoIP platform with robust analytics and flexible pricing.

I love this product and it helped save our business during the Covid-19 lockdowns.

YEAR 1: consistently terrible call quality and tech support.

Navigation of admin website was clunky, with user website even worse.

One of the problems we initially had to overcome, is that we tend to work quite collaboratively when we are all in the office, and sit in a room with something on a screen.

The software easily allows to integrate with ship based phones.

Needs to integrate with gmail - this is delayed and needs to happen.

If your company wants friendly and knowledgeable account support, Nextiva is a good choice.

Ease of integration, ease of use, I control messages incoming and outgoing. Support is amazing, anytime day or night.

My favorite thing about Nextiva is its exemplary customer service.

Beyond customers lost and team hours wasted, even calling Nextiva’s tech support was made more difficult since anyone calling tech support was required by Nextiva to be an account admin.

My overall experience with Nextiva was a pleasant one. It taught me what my needs are, and should they improve in the future, I would be more than happy to revisit them as a business solution.

They clearly care about your experience with their software and go above and beyond to help resolve any issues or concerns and they generally respond fairly quick.

The apps on my phone and computer are pretty sleek. I also like that I can take a call from my office and then use nextiva and switch it to my cell phone.

They are functional, but not friendly. In the best cases, the apps require more steps to do things than should be necessary.

I love the integration aspect that you can have the app on desktop and on your phone. Additionally, as a current work from home employee the faxing feature has been a life saver.

Phone service was reliable and call quality was good.

The service is great, I have never had difficulty with my calls. The customer service is excellent, staff is patient, friendly, and eager to help.

The way they build and design tools is perfect for our business with most users not being highly technical.

Interface is okay, there are better products our there for less money and a better interface.

Sometimes from the softphone app random phone numbers cause the app to crash randomly. No one at Nextiva can explain why.

There is also a good app that I'm able to use on my desktop to make calls there. It's also nice that voicemails are emailed as well as pinged on my phone.

I love the ease of use and the ability to have crystal clear calls. It makes the experience that much bettter.

The easy access to Nextiva support and account managers is its best feature. If there are ever any issues, their support staff can be reached by messaging or phone call quickly.

Their products are a la carte with modules for everything so finding the right product mix can be tricky as well. The lack of integration with our other systems is also an issue for us.

Price is way cheaper than RingCentral and 8x8. Best setup process in town and includes Amazon Chime and free Fax.

They had good value, money back guarantee and a trial period.

The voice service, once configured properly, generally worked fine.

The Nextiva app is Awesome Works great. We switched to Nextiva because they offered a better price.

Ease of use to add and manage users in multiple cities and states remotely.

They customize your package entirely, schedule calls to go over the system, and have pretty good support. The price is great and so far, we've been enjoying using the new phones.

Good SMB/LB/E level collab and calling software.

Our onboarding to Nextiva was, frankly, a terrible and protracted experience.

US Dollar

ClickShare Conference is a wireless conferencing solution designed to help businesses share content with colleagues across multiple remote locations to facilitate collaboration. Key features include presentation streaming, screen sharing, two-way audio and video, presentation tools and video conferencing.


Teams using ClickShare Conference can integrate the system with existing conferencing platforms and AV USB-peripheral. With the XMS Cloud management dashboard, IT managers can get an overview of utilization and availability of meeting spaces to optimize workspace capacity. Additionally, the SmartCare service package offers extended hardware usage coverage and increased service levels. 


ClickShare Conference allows businesses to create a dedicated VLAN for multiple units or connect with one unit within the network via ethernet. Support is extended via phone, email, knowledgebase and other online measures. 



LongDescription

Meeting Management

Two-Way Audio & Video

Presentation Tools

Video Chat

Real Time Monitoring

Communication Management

Collaboration Tools

Presentation Streaming

HD Audio/Video

Screen Sharing

Video Support

Activity Dashboard

Alerts/Notifications

Reminders

Two Way Audio & Video

Conferencing

Monitoring

Video Conferencing

Third Party Integrations

File Sharing

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

ClickShare Conference

Documentation

Nextiva brings customers and teams closer by connecting conversations in one AI-powered platform. We connect businesses to all of their conversations, helping them understand their customers in real-time to create personalized experiences that set them apart.

Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. Discover more at www.nextiva.com.


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