Though it was affordable, I probably lost business as a result in the final analysis.

They also raise the price of it without informing you. I had to go through 4 people to cancel my account.

Also, at times it takes a long time to log in and it can be frustrating if you need to access the app quickly.

So let this review be your warning. The low price comes with a massive.

To say that the invoices are confusing would be a gross understatement.

We had problems with the app crashing mid-call. For awhile it would happen at the same time stamp for every call.

Dont need any hardware for this system and can use it anywhere. Has built in fax and sms capability and contact management, like the online portal for sms messaging very good and quick.

Customer service was great, good features and functionality, room for customizations, can keep personal phone number private.

That it was very affordable and that it was HIPAA compliant. The app was relatively easy to navigate as well.

It's HIPAA compliant with a signed BAA. Voice quality is excellent.

State of the art PBX was highly customizable and made our business sound like a fortune 500 company.

Most functionality is available but it can be very difficult to navigate. They could use a big UX cleanup across most of their website.

Good product, not super great. Ended up switching to something that fit my needs better.

IP phone system for on-the-go small business owners - great features that can make you look like a full-fledged company. Prices are competitive, too.

I am not sure exactly how it works with Ring Central for all our companies, which makes it hard for me to sort out my bills.

Given the affordability of the phone plan, I've decided I can live with the bugs, but they're still a pain.

15 years of great experience with phone. Com It is easy to use, it has a flexibility for work that improves business performance.

Overall my experience is positive. It's easy to set up and use.

There customer service is really good, answered quickly, no holding on line and they answered my questions and helped with using my recorded message as my first answer greeting.

I absolutely loved it except that it doesn't have a google chrome extention which made click-to-call- difficult for me.

AMAZING customer service/support. Easy configuration and sensible flow/interface.

Easy to set-up, easy to use. Great Business Phone System.

I like that it's scalable as my business grows and I can put a high-quality Polycom SIP phone right in my home office. The Android app is also useful if I want to make calls from that number remotely.

I like that the interface is simple to understand and is easy to integrate onto my phone without confusion.

Billing nightmare and missing critical Self-Help solutions/support.

I appreciate the versatility that phone.com has to offer when it comes to how you want to handle calls.

Great software when ready to upgrade from all the free apps.

I cant say enough great things. We love how it is over the internet so our phone service can go anywhere.

Routing calls or forwarding directly to a number and not through an extension will incur per minute charges over the basic minimums.

When you contact customer support, there is no urgency for them to assist you and never return your phone calls or emails. This is highly unprofessional as a business.

Terrible user interface. No way to resend a fax through the dashboard.

Although the website is very useful, it is somewhat outdated and thus difficult to navigate at first. Some settings are difficult to find and are not intuitive at all.

Powerful Cloud Based Phone System at the right price.

Overall, a great phone system. Just began using it and very happy.

Customer support simply doesn't seem to care a single bit about the massive inconvenience to our business that this porting delay has caused our business.

Phone.com was the best choice for my lastest company. They have great prices, excellent support and all the features that I need for my business.

Sometimes the software seems a little glitchy. Occasionally it will just pick up a call without touching the phone or disconnect for no reason.

Integration with Polycom and other phones is nice.

MXIE has proven to greatly improve efficiency in the office. The software is stable and solid.

The thing I like most about this software is the different functions that can be used to monitor and review calls.

My overall experience with MXIE has been a great one.

Just a very basic system to integrate your VOIP phone system. No bells and whistles and not a lot of options to make it customized to your needs.

It is one of those products that become an integral part of your daily work. Every office employee here uses it every day - a great indicator of MXIE's value.

Setting up various queues was very easy to do, the entire setup portion is very user friendly.

Requires the entry of complex server addresses for login. Sometimes it doesn't connect with my office phone and it can get confused when using MXIE to dial numbers.

If this is the kind of customer service experience that you want to get stuck with, you have been warned.

It connects us quickly and efficiently. MXIE makes communicating enjoyable and easy for any office.

The layout can be customized to your specific needs, but this is limited. It can be confusing to find functions you do not use regularly.

The IM function is a bit lacking unless you have it open for calls you get stuck in the chat and in some cases it is hard to tell who you may be chatting with if you have multiple chats open.

Conference function never worked, Call log was intermittent, hard to redirect call diverts and set up after hours messaging.

Customer support has also been great so far with tutorials and ease of access to talk to them.

US Dollar

Phone.com is a cloud-based PBX business phone solution that caters to small businesses in industries such as retail, technology, services, lifestyle, health and education. It offers users SIP trunking service together with PBX service for a single-provider VoIP solution. The solution also includes applications such as call queuing, conferencing and call recording.


Phone.com's Communicator softphone application allows businesses to use desktops based on Mac OS or Microsoft Windows as PBX extensions. The application supports both voice and video calling and enables users to manage and modify their call settings. Users can also install the Phone.com mobile app to access PBX features and dial out from their Phone.com numbers using mobile devices. The mobile app is compatible with Android, iOS and BlackBerry devices.


Additionally, Phone.com features dial-by-name directory, HIPAA compliance, E911 dialing and bulk number porting. Services are offered on a monthly subscription basis that includes support via phone, email and online livechat.



LongDescription

Call Transfer

Softphone

Meeting Management

Video Chat

Employee Directory

IVR/Voice Recognition

Call Recording

Call Logging

Collaboration Tools

Call Center Management

Presentation Streaming

Private Chat

VoIP

Call Routing

Call Queues

Recording

Contact Management

VoIP Connection

Audio Calls

HD Audio/Video

Screen Sharing

Mobile Access

Call Scheduling

Voicemail Transcription

Virtual Call Center

Host Controls

Unified Communications

Call Conferencing

Caller ID

Call Screening

Audio/Video Recording

File Sharing

Alerts/Notifications

Real-Time Chat

Two Way Audio & Video

Electronic Hand Raising

Reporting/Analytics

Automatic Transcription

Remote Access/Control

Video Conferencing

Purchasing & Receiving

Call Monitoring

SIP Trunking

International Calling

Virtual Voicemail

Custom Greetings/Messages

Automated Attendant

Online Voice Transmission

Web browser (OS agnostic)

Our $9.99/month base plan includes 100 minutes, all 40+ features, toll-free or local phone number and 24x7 U.S. Support.  No extra charges for toll-free minutes.

Two options for additional minutes:
1.  Pay-Per-Minute above 100 minutes as low as 2.5¢
2.  Unlimited Extensions as low as $19.99/month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

Phone.com

Live Online

Webinars

Documentation

Videos

Zultys offers a line of unified communications (UC) solutions and phone system equipment known as the Zultys MX Series. Zultys MX systems support on-premise, cloud-based and hybrid deployments for businesses of all sizes. The solution also offers a proprietary line of IP phones that integrates with the MX systems to provide single-vendor communications environment.


Zultys MX series offers the MXIE client for end users that integrates presence, email, softphone calling, call control, faxing and video calling in a single application. Contact center features, such as an outbound dialer, are also provided within the solution.


Other features of The Zultys MX System includes call forwarding, advanced call routing, automated attendant, voicemail to email, and built-in reports. The solution enables users to customize call distribution to agents and select in-queue announcement or music on-hold.


Licensing for Zultys cloud is user-based. Support is available via knowledge base, user manuals, video tutorials and online help form.



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