NetSuite Software


 

NetSuite is a business management software suite offered as a service that performs enterprise resource planning (ERP) and customer relationship management (CRM) functions. It is a horizontal package designed for an extensive range of industries. The NetSuite Financials system can integrate with a company’s back-office, sales and service processes.

NetSuite Financials includes applications for financial accounting, financial reporting and analytics, payment management, order and billing management, supply chain management and inventory management. Financial information through NetSuite can be accessed through a Web browser or mobile device. The system undergoes automatic upgrades and comes with various customization options.

NetSuite is Web-based and runs on a range of Internet browsers. It supports data export into IIF or CSV files. Data security is ensured through NetSuite’s data center and the built-in security controls of the suite itself.

 

NetSuite - Controller dashboard
 
  • NetSuite - Controller dashboard
    Controller dashboard
  • NetSuite - Financial lifecycle planning
    Financial lifecycle planning
  • NetSuite - Financials dashboard
    Financials dashboard
Supported Operating System(s):
Web browser (OS agnostic)

60 Reviews of NetSuite

Showing 1-20 of 60

 

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Chris from TEAM 360 Services
Specialty: Maintenance / Field Service
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2017

April 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Billing is simple and straight-forward. The ability to change templates and add technicians is great! Overall I would recommend this for invoicing and other accounting needs.

Cons

The inability to add more than one email address into the default email is definitely a con. You can add it into the message box but does not make it convenient.

 
 

Tim from Complete Networks Ltd
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Beware of Netsuite!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Netsuite as a business are untrustworthy

Pros

Started using netsuite in our business in 2009. Before engaging I got an agreement from netsuite to limit ongoing annual increases.

Cons

Netsuite broke the agreement mentioned above. Six years later the renewal is more than double what we started paying. Netsuite as a business are untrustworthy and I'm looking for a way out.

 
 

Michael from Main Street Hub
Specialty: Marketing Services
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Netsuite for Accounting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Netsuite makes accounting easy with simple, intuitive journal entries, balance sheets and income statements at the click of a button. Simple tools show clearly how transactions impact your business and are easily traceable to the dollar or cent.

 
 

Toby from Customedia
Specialty: Advertising
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Net suite disappoints

Ease-of-use

Functionality

Product Quality

Customer Support

Poor implementation from reseller has led to poor results internally

 
 

John from air brakes
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

Don't bother with this program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our treasurer tried it out the other day with trainer from what she has told me there is too much of going back and forwards getting various accounts. MYOB was allot easier to use.

Pros

NIl

Cons

It was a con in getting to use it

 
 

charles from RBW Studio
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Beware of contract start date!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It was my first time purchasing a cloud-based software that required so much customization. Creating a tailor-made software for our business is great, but paying for the monthly service from day one of our contract was a huge oversite and was not aware when signing our contract. We have used up 6 months of our first-year license without even entering our first quote or entering any customer records! Buyer Beware and negotiate the contract start date up front to begin the configurations session and go live are completed! The sales team and account reps are ruthless and will suck your business dry!

Pros

Custom built software

Cons

Sales team are suckers and overcharge you

Advice to Others

negotiate the start date to after your go live

 
 

Julia from Eventbrite
Specialty: Software / Technology
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2016

December 2016

Nice tools for solid financials reporting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Using NetSuite in our entire organization for financials, order processing and CRM (Salesforce) . The integrated information has helped us a lot in making informed decisions about our business. They have made some great changes in the recent past which has made it more friendlier to use. NetSuite being on the cloud is easy to access

Pros

Financials is its core strength
Integration
Flexibility

Cons

Reporting is a little tough
Order processing part is a little cumbersome

 
 

Elias from Motorola (a Google Company)
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

Sad - Not a good experience working with Netsuite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I wish this was a different review but hopefully this helps the people who are looking to evaluate Netsuite. I will try my best to give you the most accurate idea.
1. The Sales calls (as expected) were very shiny and cherry!
2. They made promises of things it could do but did not state the caveats clearly.
3. They got a lot of people on the calls to make them look solid
4. The implementation seemed smooth and they gave basic training
5. After that we were just left in the dark.
6. Things took too many steps to update and the sales rep had disappeared.
7. Users were not very happy using it

Pros

Its cloud based and web based - can be accessed from anywhere!

Cons

Implementation
UI
Cost
Overhead
Frustration

Advice to Others

Honestly guys, hope you find something better.

 
 

Tiffany from Axcient
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

A good financial platform with lots of room for improvements

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Netsuite has a lot of room for improvement but currently a leader in its space. The part that works well for us (thanks to our Salesforce Hero) is that it can update Salesforce back and push data from Salesforce too.
The tool is not very intuitive and does take lots of steps to get things done. Our team overall doesnt feel very comfortable using this tool and hope they can make some good improvements.

Pros

Pricing
Integration

Cons

Clunky
Multiple steps to make updates
Slow
Not intutive

 
 

Dan from Saba
Specialty: Software / Technology
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2016

December 2016

NetSuite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Everything can be linked together if setup is done appropriately.

Pros

Powerful saved search

Cons

Support needs to be more timely.

Advice to Others

Better than Oracle. Good for those who enjoy working on database as the saved search function of NetSuite is powerful.

 
 

Jay from Ecoark Holdings, Inc.
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

NetSuite - Excellent Accounting and ERP Solution!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We implemented NetSuite Financials, Manufacturing and Service at seven companies this year. Having used SAP, Oracle, PeopleSoft, JD Edwards and other accounting and ERP software in the past, I can confidently say that NetSuite is by far the easiest to use and easiest to report out of. The controls and features and functionality NetSuite offers are outstanding for this fully cloud-based solution.

Pros

Ease of use, reliability, cloud-based, minimal IT staff required, rich features and functionality, solid controls, responsiveness of NetSuite professionals, additional software that can be integrated.

Cons

With power and control comes complexity at times: controls are achieved by approximately 4,000 "permissions". These can be a challenge for new users to configure properly.

Advice to Others

Look at NetSuite and engage an experienced implementation partner. We used FMT Consultants out of San Diego who were excellent!

 
 

Thomas from University of Minnesota
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2016

November 2016

Good software all around

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I really like this software. It gets the job done. I can use it on the go which is great for my busy schedule. Two thumbs up! Keep on truckin'!

Pros

Mobility hotspot funcitonal connectors, integrated bitmap sandbox enigma

Cons

Consilidated stack tray incumbator, keyboard via bluray connectivity

Advice to Others

Buy this! Check out those features!!!

 
 

Steve from Whole Brain Health Initiative
Specialty: Healthcare / Social Services
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

NetSuite Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Lot's of functionality. Perhaps too much. They have support systems. They are complicated to use. People can help, but the unpaid donated support wasn't very effective. We haven't paid anything, so we definitely got more than what we paid for.

Pros

Lots of functionality.

Cons

Too much to learn.

Advice to Others

Be prepared for a steep learning curve.

 
 

Al from Vyopta Incorporated
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Netsuite is a good choice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall great product. Totally scalable and fairly intuitive.

Pros

Between Netsuite and the products that it interacts with you can do almost anything. Extremely flexible, great customization opportunities.

Cons

Problems with Actian connector to Salesforce

Advice to Others

Use local companies to implement product. Remote implementation is too hands off and leads to a slower migration from your existing software.

 
 

Trish from ProNexus
Specialty: Accounting / CPA
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2016

November 2016

Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've worked on two implementations with the NetSuite product - configuration is a bit cumbersome. The implementation specialists assigned in both implementations were very knowledgable about the product and were willing to research a solution if they were not readily aware of one.

Pros

Flexible

Cons

period close

 
 

Rob from Facil-I.T. Services
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Best cloud software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This software is the best cloud software I've seen or used. Years of thought have basically resolved 95% of processes all companies use. This software has the ability to eliminate your need for any other software.

Pros

Cloud based, includes accounting, HR, CMMS, payroll and all other processes used for different software.
Uncomparably cheaper to bigger software companies like SAP and Oracle but has all their features plus more.

Cons

In depth CMMS software would need to be integrated with netsuite, not in basic purchase.

Advice to Others

Cancel your HR, accounting and payroll software and get netsuite.

 
 

Greg from The Kinney Group
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Netsuite Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, my experience with NetSuite has been positive -- the interface is very user-friendly and the ability to basically drill through into anything is incredibly helpful helpful. In the past I had used Oracle Financials, which was a black box by comparison -- very difficult to navigate, few drill-through capabilities, and un-intuitive UI. In NetSuite, it's easy to get going and quickly gain an understanding of a new GL at a new job-- you can always get to the next level of detail. The reporting, while not perfect, is also an improvement over Oracle. With some basic understanding of the interface, you can drag and drop as needed to create reports and data exports (Saved Searches). The biggest challenge with these is knowing field names and how objects are connected-- these things are not always intuitive and it can take some time and trial and error to get what you need. The one issue with the software is that it appears to be intermittently buggy-- it has gotten better in the 3 years I've been using it, but in my time using it, I've had issues with changes not saving (which have mostly been fixed over time). More recently, I've been working for a company that requires daily time tracking, and it's not an uncommon problem for myself and others to have submitted time either disappear or get "stuck in limbo" where we can see it but the approver can't. This doesn't exactly sit well, as it makes you wonder what else in you GL might not be as secure or lock-tight as you would want. I'll also say that I have no idea how this works in a bigger organization-- both places I've used it have been 50-100 employees and no foreign entities. It does work great for this size of company, though.

Pros

Great UI, Intuitive reports and searches, great data/transaction/object transparency, easy to access anything and move around in the system

Cons

Lots of fields with similar names, no way to see underlying data map, some modules are not always as tight as you would like them to be with data saving and transmission

Advice to Others

Very user-friendly, good for at least SMB market. Better than many other solutions - would recommend!

 
 

Josh from Opal Labs
Specialty: Software / Technology

September 2016

September 2016

Implemented Netsuite at two of my former software start-ups

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Easy to implement without heavy IT or System Admin. Consistently pusing out new features particularly around software revenue recognition, international consolidations, fx etc...

Likes Least

When building custom reports or researches it's difficult to identify the field name from the systems backend name. Trial and error / time consuming

Recommendations

started as a SaaS product versus an Oracle or SAP; also, ERP was their initial focus versus other SaaS offerings such as Dynamics, Workday, etc...

 
 

Hassaan from Agreement Express
Specialty: Software / Technology

September 2016

September 2016

NETSUITE FINANCIAL

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

User friendly with complete details. In case of any difficulty the help menu is good enough to answer most of your questions.

Likes Least

Can get complicated at times. Need proper training before you can start implementing it according to your needs.

Recommendations

Look at all aspects in terms of cost, your requirements etc.

 
 

Ivan from Americ Machinery
Specialty: Accounting / CPA

September 2016

September 2016

Great Product / Implementation it is not good!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The system is very customizable, and have many options for the industry and it is all integrate in one system.

Likes Least

The implementation was the worst! the consultant have a deadline and they delivered a implementation without knowing the business. just how they think you should work.

the implementation need more knowledge about the business they are working, and don't say no you can do what you want !

Recommendations

spend more time in the implementation this will solve many problems in your future!