NetSuite Software


 

NetSuite is a business management software suite offered as a service that performs enterprise resource planning (ERP) and customer relationship management (CRM) functions. It is a horizontal package designed for an extensive range of industries. The NetSuite Financials system can integrate with a company’s back-office, sales and service processes.

NetSuite Financials includes applications for financial accounting, financial reporting and analytics, payment management, order and billing management, supply chain management and inventory management. Financial information through NetSuite can be accessed through a Web browser or mobile device. The system undergoes automatic upgrades and comes with various customization options.

NetSuite is Web-based and runs on a range of Internet browsers. It supports data export into IIF or CSV files. Data security is ensured through NetSuite’s data center and the built-in security controls of the suite itself.

 

NetSuite - Controller dashboard
 
  • NetSuite - Controller dashboard
    Controller dashboard
  • NetSuite - Financial lifecycle planning
    Financial lifecycle planning
  • NetSuite - Financials dashboard
    Financials dashboard
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000

49 Reviews of NetSuite

Showing 1-20 of 49

 

from University of Minnesota
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

Good software all around

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Functionality
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Support

I really like this software. It gets the job done. I can use it on the go which is great for my busy schedule. Two thumbs up! Keep on truckin'!

Pros

Mobility hotspot funcitonal connectors, integrated bitmap sandbox enigma

Cons

Consilidated stack tray incumbator, keyboard via bluray connectivity

Advice to Others

Buy this! Check out those features!!!

 
 

from Whole Brain Health Initiative
Specialty: Healthcare / Social Services
Number of employees: 2-10 employees Employees number: 2-10 employees

NetSuite Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Lot's of functionality. Perhaps too much. They have support systems. They are complicated to use. People can help, but the unpaid donated support wasn't very effective. We haven't paid anything, so we definitely got more than what we paid for.

Pros

Lots of functionality.

Cons

Too much to learn.

Advice to Others

Be prepared for a steep learning curve.

 
 

from Vyopta Incorporated
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

Netsuite is a good choice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Overall great product. Totally scalable and fairly intuitive.

Pros

Between Netsuite and the products that it interacts with you can do almost anything. Extremely flexible, great customization opportunities.

Cons

Problems with Actian connector to Salesforce

Advice to Others

Use local companies to implement product. Remote implementation is too hands off and leads to a slower migration from your existing software.

 
 

from ProNexus
Specialty: Accounting / CPA
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I've worked on two implementations with the NetSuite product - configuration is a bit cumbersome. The implementation specialists assigned in both implementations were very knowledgable about the product and were willing to research a solution if they were not readily aware of one.

Pros

Flexible

Cons

period close

 
 

from Facil-I.T. Services
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

Best cloud software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

This software is the best cloud software I've seen or used. Years of thought have basically resolved 95% of processes all companies use. This software has the ability to eliminate your need for any other software.

Pros

Cloud based, includes accounting, HR, CMMS, payroll and all other processes used for different software.
Uncomparably cheaper to bigger software companies like SAP and Oracle but has all their features plus more.

Cons

In depth CMMS software would need to be integrated with netsuite, not in basic purchase.

Advice to Others

Cancel your HR, accounting and payroll software and get netsuite.

 
 

from The Kinney Group
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

Netsuite Review

Ease-of-use

Functionality

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Value for Money

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Overall, my experience with NetSuite has been positive -- the interface is very user-friendly and the ability to basically drill through into anything is incredibly helpful helpful. In the past I had used Oracle Financials, which was a black box by comparison -- very difficult to navigate, few drill-through capabilities, and un-intuitive UI. In NetSuite, it's easy to get going and quickly gain an understanding of a new GL at a new job-- you can always get to the next level of detail. The reporting, while not perfect, is also an improvement over Oracle. With some basic understanding of the interface, you can drag and drop as needed to create reports and data exports (Saved Searches). The biggest challenge with these is knowing field names and how objects are connected-- these things are not always intuitive and it can take some time and trial and error to get what you need. The one issue with the software is that it appears to be intermittently buggy-- it has gotten better in the 3 years I've been using it, but in my time using it, I've had issues with changes not saving (which have mostly been fixed over time). More recently, I've been working for a company that requires daily time tracking, and it's not an uncommon problem for myself and others to have submitted time either disappear or get "stuck in limbo" where we can see it but the approver can't. This doesn't exactly sit well, as it makes you wonder what else in you GL might not be as secure or lock-tight as you would want. I'll also say that I have no idea how this works in a bigger organization-- both places I've used it have been 50-100 employees and no foreign entities. It does work great for this size of company, though.

Pros

Great UI, Intuitive reports and searches, great data/transaction/object transparency, easy to access anything and move around in the system

Cons

Lots of fields with similar names, no way to see underlying data map, some modules are not always as tight as you would like them to be with data saving and transmission

Advice to Others

Very user-friendly, good for at least SMB market. Better than many other solutions - would recommend!

 
 

from Opal Labs
Specialty: Software / Technology
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Implemented Netsuite at two of my former software start-ups

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Support
Likes Best

Easy to implement without heavy IT or System Admin. Consistently pusing out new features particularly around software revenue recognition, international consolidations, fx etc...

Likes Least

When building custom reports or researches it's difficult to identify the field name from the systems backend name. Trial and error / time consuming

Recommendations

started as a SaaS product versus an Oracle or SAP; also, ERP was their initial focus versus other SaaS offerings such as Dynamics, Workday, etc...

 
 

from Agreement Express
Specialty: Software / Technology
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

NETSUITE FINANCIAL

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

User friendly with complete details. In case of any difficulty the help menu is good enough to answer most of your questions.

Likes Least

Can get complicated at times. Need proper training before you can start implementing it according to your needs.

Recommendations

Look at all aspects in terms of cost, your requirements etc.

 
 

from Americ Machinery
Specialty: Accounting / CPA
Number of employees: 1 employee Employees number: 1 employee

Great Product / Implementation it is not good!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
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Support
Likes Best

The system is very customizable, and have many options for the industry and it is all integrate in one system.

Likes Least

The implementation was the worst! the consultant have a deadline and they delivered a implementation without knowing the business. just how they think you should work.

the implementation need more knowledge about the business they are working, and don't say no you can do what you want !

Recommendations

spend more time in the implementation this will solve many problems in your future!

 
 

from HelloWorld, Inc.
Specialty: Accounting / CPA
Number of employees: 1 employee Employees number: 1 employee

It's Just OK

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Ease-of-use
Functionality
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Product Quality
Quality
Support

N/A

Likes Best

There's not a whole lot to like - It's pretty basic

Likes Least

Not very user friendly. We had a ton of issues after we migrated. Their help support wasn't that great.

Recommendations

Look at other ERP solutions. It will be worth spending the extra money for a better product.

 
 

from A Place For Rover, Inc.
Specialty: Advertising
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Used NetSuite to produce Financials

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

Very customizable and flexible to suit the business needs.

Likes Least

The price. Very expensive but you do get what you pay for.

Recommendations

Make sure the needs of the company fit this software. It's a very robust system so not needed if your business model isn't so complex.

 
 

from Derevo
Specialty: Software / Technology

Great to have access anywhere and easy interface

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It was easy to use (Interface) and it is good to have access anywhere, we used to have a considerable amount of records in our transactional database and the performance was fine.

Likes Least

We have to applied a lot of customization with the help of the vendor to have features or sections in the software according our needs.

Recommendations

It will take time to migrate but once it is stable it is really good in performance and accesibility

 
 

from Pureliving China
Specialty: Professional Services

Great software with good flexibility

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Everything you need is in one package & you can turn features on and off depending on the nature of your business. We've found that as our business changes, teams will have requests for additional fields, searches, etc - I can add it all in myself in very little time. And I'm not a programmer!

Support team is wonderful - 24 hours/day with very quick response. When I had problems changing the map over too Baidu maps, they worked with me and sent me new code to implement and filed it as an enhancement request.
Online help articles usually solve my questions.

Likes Least

People who grew up on Macs want more graphic interfaces like Pipedrive (for sales lead management) - they think the interface is too database-driven

Recommendations

once you narrow your list of softwares you're considering, the next most important is your implementation partner. Do they understand your business? Do they take the time to understand your internal acronyms, etc? How responsive are they? Are they willing to teach, or do they do everything so it remains a black box to you?

 
 

from ControlChem Canada Ltd.
Specialty: Chemicals

System Administrator & Management

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

We love NetSuite for its flexibility, both in terms of the amount of customization you can put into it, and because of the semi-annual automatic updates which add functionality for all users. This is a modern ERP.

Likes Least

Some of user interface is can be a bit complex, mainly because there are so many different ways to navigate to the same areas. But at the same time, if needed the interface can be customized to remove or hide unnecessary links and fields.

Recommendations

NetSuite is on the pricier side, but in our experience we are probably saving money in the long term through automation, and through upgrade savings (as mentioned earlier, NetSuite pushes semi-annual updates to all users that add new functionality). This is in contrast to other ERPs where you often have to pay to upgrade, and then pay a consultant to come in and do complex setup.

 
 

from Scalar Decisions Inc
Specialty: Other

Great product!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

Accessibility and intuitive use. You can easily log in from any part of the world and access your account. There are links that exist between part of transaction (quote, SO, PO) that lets easily navigate through the workload

Likes Least

Inability to apply changes for all line items together (i.e 100 lines that need to have a specific uplift on quote for example) Now you have to go in and change each line individually vs. apply changes to all lines. It would be great to have the feature available.

Recommendations

Need to learn through trying the software and reading the help feature to learn new things - helpful feature

 
 

from Scalar Decisions
Specialty: Software / Technology

It is not perfect, but improving.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
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Product Quality
Quality
Support
Likes Best

I like how Netsuite can easily organize all of the quotes and Sales orders that I deal with on a regular basis. The newest upgrade has also made things easier by not requiring a practice field for memos.

Likes Least

Sometimes the numbers do not round properly. Pennies go missing and are no where to be found. On top of this it seems that more fields need to be filled out which takes more time. Have not figured out how to use the import function yet, just because there has only been one opportunity to use it.

Recommendations

When demonstrating in a class room, take an order from A-Z, do not show examples of changes. We need to see the whole process, and where the changes are going to take place.

 
 

from Scalar Decisions Inc.
Specialty: Software / Technology

Flexible Platform

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

It's user friendly, flexible and easy to use. Efficient and saves time.

Likes Least

Some times it's a bit slow, takes time to load and view information

Recommendations

Be open minded, price conscious, accessibility and accuracy

 
 

from Scalar Decisions
Specialty: Other

Great product

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

Ease of use- easily adapted for specific use and tailored to what we needed. Vend

Likes Least

Nothing. It's a great product and compared to others it would be something I recommend to others.

Recommendations

Take the time to learn the ins and outs of the program to ensure a smooth working product.

 
 

from Allegion
Specialty: Manufacturing

Love the flexibility and ease of use!

Ease-of-use

Functionality

Product Quality

Customer Support

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Ease-of-use
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Likes Best

I like how user friendly it is and how easy it is to customize.

Likes Least

The price is probably the least favorite aspect. On top of the cost of the product, if you want technical consulting, get ready to pay more than you would a lawyer!

Recommendations

Know what you're requirements are and if out of the box NetSuite doesn't work, there is probably a vendor or a customization you can do to address your needs. All you have to weigh is the additional costs.

 
 

from Scalar Decisions Inc.
Specialty: Software / Technology

Gets the job done.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
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Functionality
Product Quality
Quality
Support
Likes Best

It's great to have a cloud based software - makes working from home and on the go easy!

Likes Least

I'm not a big fan of the reporting tools, find it a bit difficult to get what you want.

Recommendations

I would recommend evaluating based on functionality, quality of reporting, customer support, and price.

 
 
 
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