Xero Software


 

Established in 2006, Xero is a Web-based accounting system that was designed for small and growing businesses; it's currently in use by over 150,000 companies around the world. Xero connects small businesses with their trusted advisors and provides business owners with instant visibility of their financial position.

As a Web-based solution, Xero can be accessed from any device with an Internet connection. This feature is especially effective when applied to accounting, as small businesses can view their cash flow, transactions and account details from any location. Bank transactions are all automatically imported and coded. Online bill pay helps keep track of spending and stay on top of bills due, improving relationships with the vendors that provide critical business materials.

With Xero, personal expenses can also be managed with mobile review and approval of each receipt. Xero offers unlimited user support and integration with a variety of systems, including ADP, Bill.com and Vend.

 

Xero - Dashboard
 
  • Xero - Dashboard
    Dashboard
  • Xero - Personal dashboard
    Personal dashboard
  • Xero - Bank reconciliation
    Bank reconciliation
Supported Operating System(s):
Mac OS, Linux, Unix, Web browser (OS agnostic), Windows 8

29 Reviews of Xero

Showing 1-20 of 29

 

from Mark Systems
Specialty: Software / Technology
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Xero Review

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Likes Best

The product is very solid and stable, a pleasure to use, and priced right.

Likes Least

The thing I like least is probably feeling like I have to dig through menus to find certain things.

Recommendations

Think about features vs. price. The true value of what you're buying.

 

from Lotus Accountants
Specialty: Accounting / CPA
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Aus CA User Review

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Likes Best

Single ledger that enables all users to enter into real time financial data into a program that is simple and intuitive to learn. The addons then can create ease of business functions from Sharesight which is stock trading info, Kounta, POS systems

Likes Least

The mobile app on invoices doesnt include part part reduction in debtors

Recommendations

Use an accountant or a bookkeeper that has more than 10 clients using XERO and get set up properly

 

from Salter Elite Consulting
Specialty: Accounting / CPA
Number of employees: 1 employee Employees number: 1 employee

Love using Xero

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Likes Best

Xero allows me to monitor bank accounts, credit accounts, billed invoices, and much more on my dashboard.

Likes Least

I like least about this product is the features and trying to manage payroll for my clients.

Recommendations

I recommend all my clients to Xero because it's easy to use, affordable, and cash flow is easy to keep track.

 

from UDZGN
Specialty: Architecture
Number of employees: 1 employee Employees number: 1 employee

Best accounting and finance management software for small business

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Likes Best

I like intuitive and straight forward interface, beautiful design and efficient logic of Xero. I believe even my grandmother would be able to understand and figure it out.

Likes Least

It would be nice to have a sliding scale pricing for business who are still in the beginning stages. I.e. running a program where first 3-6 months are subsidized 40-60%, giving small businesses room to grow and then adjust their price to full price. I believe it would give a fair chance to businesses that are doubting if investing in Xero is a smart idea. I believe, this would bring more exposure to the product and compensate the investment. Is it better to have 50 small business owners paying full price and another 50 not committing to Xero because of financial risks, or have 100 small business owners paying half the price, but eventually transitioning to the full price.

The product is brilliant and if everyone has a chance to use it, it becomes obvious very quickly = easier to justify for smaller businesses.

Recommendations

I would suggest evaluating this software as a child or an older person, i.e. if you have never touched technology before. I prefer to forget what I have learned somewhere else and judge the product by how easy it would be to use it, if I was a child.

 

from Boutique Air
Specialty: Hospitality / Travel
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Slowly getting used to xeo.

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Likes Best

Flexibility and ability to access over web without purchasing any sort of remote access.

Likes Least

Unable to customize reports. Need more flexibility with journal entries such as ability to delete repeating journals etc.

Recommendations

It takes time to learn the new system. Use the tutorial videos and definitely take a look at xero forums.

 

from Broadway Across America
Specialty: Accounting / CPA
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Clean Look and Easy to Use

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Likes Best

It is very simple to use. I was the first in my company to have to use it and I was able to troubleshoot a lot on my own. The design is clean and simple which makes it easy to locate what you need. It's pretty great for individuals who are new and want something easy to work on. They work with a lot of third party applications so that if your current need isn't being met there is the potential to use an outside app or having the potential for one will be developed in the future. They are constantly listening to users requests/needs and updating as necessary.

Likes Least

This is very much limited to smaller clients. However, they do have a lot of partnerships with third party applications which can make it possible to add a lot more value for what you might need.

Recommendations

This is something that is clean and simple. Definitely geared towards smaller businesses, but it has a lot of potential.

 

from Three Bell Capital
Specialty: Banking & Mortgage
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Xero, great cloud bookkeeping!

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Likes Best

No downloading or taking space on your computer/laptop. Easy to use and to teach others how to use. The platform is intuitive and easy to navigate.

Likes Least

Sometimes the feeds from the bank accounts can turn off, seemingly for no reason. You have to refresh the feeds by inputting the bank accounts credentials. Not time consuming but annoying that it happens pretty often. Reports are easy to run.

Recommendations

Definitely give the 30 day trial a test and make sure that your banks allow 3rd party feeds. Setup the bank feeds as soon as possible so you can get the most out of the 30 day trial and really see the full functionality of the product. Customize the Chart of Accounts to fit your organizations needs then start reconciling to accounts and run a few reports.

 

from SHU Books
Specialty: Accounting / CPA
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

People should know about Xero!

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Likes Best

I like the flexibility in the features. It has functions inside the program that other systems require a separate POS system, just to handle. Love the style of the reports, invoices, purchase orders. Look very professional.
The help center is phenomenal. You'd probably never need to actually speak to a Xero representative.

Likes Least

Coming from a QuickBooks background, it can be a bit rough to figure out the best way to use it for efficiency. The search function is a little bit more cumbersome than QuickBooks. In general, it's good to have a few tabs of the company you're working with open at once, to really be able to get some work done. The 'reconciling' function is not necessarily something to dislike but it is just different (again, coming from a QB background).

Recommendations

Try to do a trial run first. Think of every situation your company has in terms of daily operations, and how your accounting team needs to work. Enter every possible transaction that could happen, and see if you like how the program has you process it.
Will the accounting team be able to easily reconcile?

 

from Port Squared
Specialty: Consulting
Number of employees: 1 employee Employees number: 1 employee

Solid accounting software with some key feature misses

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Likes Best

Xero provides a great overall experience for general financial accounting, as well as solid support for international business. The extra file storage is a nice addition, though for most needs a bit overkill. The mobile apps are well-designed and provide a solid UI for financial management, though some of the features from the full desktop suite are unavailable in-app.

Likes Least

One of the best features available in other online accounting suites - employee time tracking - is missing in Xero, and this significantly reduces the viability of the product for many of the potential users. While it is possible to integrate third party add-ons to provide this functionality, it's not a seamless transition, so there are some hiccups to work around.

Recommendations

If you have no need for time tracking, Xero is a great low-cost solution for online accounting. However, if you are looking for a single piece of software to handle all aspects of job management for financial record keeping, you may want to explore other options, or learn to be satisfied with a less-than-ideal integration experience.

 

from AppxCell Ltd
Specialty: Software / Technology
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Shockingly bad service

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Likes Best

While the product appears to be very easy to use once a problem arises you are on your own!!

Likes Least

Customer services - there is none. Should any problem arise you can not call Xero you must email them. You will then, a day or two later received a response that you have been allocated a ticket. This will be followed up, a day or two later, requesting more information. You will then, a day or two later, received a video link, if your lucky and you are not asked for yet more information. If you still can not resolve the issue you will have to begin the whole sorry episode of emailing them again. And so the Xero machine turns

Recommendations

Do not use this product, look at other alternatives, there are much better products out there but always make sure you have a customer service number. I deeply regret getting involved with the company

 

from Virage IT
Specialty: Software / Technology
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Game Changer: Xero helped our business to become an efficiency machine

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Likes Best

Simple to use, focusses on the financial management of your bank accounts first. We coined the term; Upside Down Accounting. And it really is. When you think of the way that the bank feeds link to transactions; its no different to a game of snap 'OK'

Likes Least

I think that it it's too cheap (yeah, that's a double negative). We've found that the product is priced perfectly for us as the consumer. But commercially as a SaaS provider ourselves, I think that it is too cheap for what it does. But then there are 11m small businesses in the US, so get a slice of that and BOOM. We use it every day in our business and it does exactly what we need. As a business with offices in AU / US and customers round the globe, Xero provides a capability that we'd be spending 10s of thousands per year with other platforms that deliver half the value (and add more staff to manage and administer).

Recommendations

Look past the price, and think about the efficiencies that you can gain in your business. We were able to double in size through acquisition and halve the admin staff costs (head count) by implementing xero in our business. You may need to consider whether xero by itself will deliver the whole solution. We use ConnectWise as our ERP, and connected to Xero it is amazing.

 

from My Empty Closet
Specialty: Consulting
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Accounting software for small biz

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Likes Best

Someone recommended I try this software. I went on the website, converted my data in less than an hour and was able to give it a test run, look at reports, dashboard, etc.

Likes Least

There are some limits - budgeting, fixed assets, and project accounting are not great for us.

Recommendations

First, don't buy into the promises about doing your own payroll. Talk with your outside accountants and run parallel with your old system for at least 1-2 months.

 

from Arapahoe Designs
Specialty: Consulting
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Xero for accounting and finance

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Likes Best

It's good Basic Accounting software with good reporting. It's cloud-based. It has nice graphics for reporting.

Likes Least

It's lacking inventory and budgeting. There's no desktop version.

Recommendations

Keep payroll separate. Evaluate the apps and evaluate software with a trial run. Get references, get set up help.

 

from What Now Consulting
Specialty: Consulting
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Xero accounting software

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Likes Best

It's easy to get started. You can covert from other software like QuickBooks or Peachtree.

Likes Least

It's not great for inventory or budgeting, but you can use some of the third party apps.

Recommendations

Get your requirements list together and confer with colleagues. See what other peers in your industry are using, and if you use a bookeeper, if they are familiar with software.

 

from Single Travel For You
Specialty: Consulting
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Xero is not a Zero

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Likes Best

This is totally in the cloud with no issues or bugs so far. Wow! Go for it especially if you are just automating your books.

Likes Least

So far so good. I have not tried customer service yet, but there seems to be a lot of online help and search features.

Recommendations

They offer a free trial, so I would recommend giving it a test run. If you are converting, definitely be careful and maybe go parallel for a month or so.

 

from Killington Shots, Inc.
Specialty: Consulting
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

just switched from QB to Xero

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Likes Best

I just switched from QuickBooks to Xero, and it was very easy transition. I was tired with all the promotion around Intuit products and a colleague suggested this.

Likes Least

The reports and dashboards are great. A lot of other things like inventory are best handled with apps. That's another cost.

Recommendations

See if you can try before you buy. You might want to check with your CPA or tax professional and test some of your more unusual company issues.

 

from Geeks for You
Specialty: Consulting
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Xero for accounting and finance

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Likes Best

It's a simple cloud interface, so it makes accounting on the go easy and accessible to all that need it.

Likes Least

It's difficult to fine tune access for various users, and this is not an American company.

Recommendations

There are a lot of apps that you can use in conjunction with the software, so look at everything you need before you go full steam ahead.

 

from Shark Tank Consulting
Specialty: Consulting
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Xero from New Zealand

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Likes Best

It's simple software that is great for the smaller organization. It's accessible from anywhere as it is cloud-based.

Likes Least

It's very basic and might not handle your sophisticated needs.

Recommendations

Make a wish list, give it a test drive, and don't let price determine your choice.

 

from Black B Friday Consulting
Specialty: Consulting
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Xero is a good bang for the buck

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Likes Best

Xero is a nice alternative to QuickBooks and offers a nice online product.

Likes Least

Xero is targeted to the small business market. The basic offering takes care of simple needs.

Recommendations

Cheap can be good, but explore your options and give it a test drive. Switching accounting software can be painful and expensive.

 

from Covert Affairs
Specialty: Consulting
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Xero for small business

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Likes Best

It takes a keep it simple stupid approach for a small business with lots of options.

Likes Least

Because this is really for small firms, if you grow, you might need to move to another software.

Recommendations

Ask your accountants, colleagues etc. and check their ratings and user comments.

 
 
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