MedPointe

RATING:

4.7

(7)
Overview

About MedPointe

MedPointe from Health Systems Technology is a cloud-based EHR solution that offers integrated billing, accounting, picture archiving and patient scheduling features within a suite. The program can also be deployed on the server and is compatible with both Mac and iOS devices. MedPointe is a certified EHR solution that helps physicians to manage their workflows. It also provides a patient portal, referral and document management, e-prescribing, medication lists, disease management, allergy & drug interaction checks and integration with medical billing programs. MedPointe works in conjunction with other Health Systems Technology tools, allowing practices to manage patient photos, send appointment reminders, process payments and track patient billing details. The...

MedPointe Pricing

Pricing model based on revenue.

Starting price: 

$0.01 per month

Free trial: 

Not Available

Free version: 

Not Available

Appointment status window

MedPointe Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for MedPointe

7 Reviews

bonnie

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2019

Better than most

PROS

This is an extremely easy to use scheduling and EMR program. We've had staff members completely unfamiliar with any EMR programming be able to use it flawlessly within a day. There are a few changes and updates we as a practice would like to see but understand that hst cannot individualize the program for every practice. Communication is amazing. If there is an issue or some type of error occurring we are notified with a blast email, often before the practice is even aware there is an issue.

CONS

I have to think hard to come up with any cons for this software. Usually if we have a glitch, which is completely expected for any computer program, we get a swift response resolving any issues. If I had to make any changes I think the biggest change would be to make it possible to enlarge the font.

Vendor Response

Hi Bonnie, Thank you for your awesome review! We are grateful for the opportunity to serve you.

Replied July 2019

Robert

Medical Practice, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2019

HealthSysTech's Practice Made Perfect

Excellent. I've been a customer since the early 1990's, beginning with their DOS program. I've never considered looking elsewhere, even with free data transfer, since they introduced their Windows program.

PROS

It is generally very efficient to perform tasks--the development team always considers the end user (physician & office staff) in designing the processes. Above all, the support team is always available and ready to help, from explaining how to do a task to being willing to add features and options in future releases. Customer input is their primary driver, along with their expertise on the laws and regulations that must be met in EMR software use.

CONS

Really, there's nothing to dislike. There are always ways of doing things that one user could prefer be different, but those quibbles are few and far between.

Vendor Response

Hi Dr. Young, Thanks for your review! We are honored to have served you for so many years!

Replied July 2019

Vivian

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2019

Love It

I Love it and the team was originally familiar with Americare Health since there were not a lot of clients with the Medpointe system in NC. Very Nice, Patient and Professional

PROS

Very easy to catch on to and manage. It can be programmed to your type of facility to easily access.

CONS

There's Nothing that I can say negative about the system

Reason for choosing MedPointe

CEO got good feedback from one of his colleagues. A similar practice to our's

Reasons for switching to MedPointe

Slow, Freezing of the system. Support was not good

Vendor Response

Thanks for the awesome review, Vivian! We are happy to serve you and the rest of the team at Americare.

Replied July 2019

Erik

Hospital & Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Easy to use and customizable

PROS

Software is easy to learn and use. There are a lot of features such as Correspondence and Preventive Care that can be customized. The note building allows for setting up presets that make common documentation faster. I have used three different EMRs and this one definitely requires less clicks to get things done.

CONS

The customization takes some time upfront.

Vendor Response

Thanks for the review, Erik! We are happy to serve you.

Replied July 2019

Tina

Medical Practice, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Medical Records. Billing/Accounts Receivable

Excellent!!

PROS

Very easy to use and able to modify to suit your needs. Customer support has been outstanding! Notes are easy to generate along with billing claims.

CONS

I find the reporting sometimes is difficult to drill down to exactly what is needed.

Vendor Response

Thanks for the awesome review, Tina! We are happy to serve you.

Replied July 2019

Lisa

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2019

Medpoine biller

Customer service help is stellar, easy to use, 24 support help,

PROS

How easy it is use, has lots of features.

CONS

Looks like it needs updated look.littke in the full side, but is very functional.

Vendor Response

Thanks for the review, Lisa! We are happy to serve you.

Replied July 2019

Bruce

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Love it

PROS

Easy to use, minimal clicks. Great people - very helpful.

CONS

nothing - much better than what we used before. Any time there's been a problem they were quick to address it.

7 Reviews