RevolutionEHR

RATING:

4.5

(164)

About RevolutionEHR

RevolutionEHR is a cloud-based electronic health record (EHR) solution built specifically for optometry practices. RevolutionEHR includes a complete EHR, medical billing, patient scheduling, medical accounting and a picture archiving system. RevolutionEHR also offers a personal health record for patients, allowing them access to appointments, billing, prescriptions, and other important information. RevolutionEHR is 2014 ONC-ATCB certified and comes with a built-in FDA medication database. The practice management feature helps practices to manage scheduling, billing and accounting. The solution can also be used to handle claims submissions, store medical records and manage documents, among others. A personal health record portal for patients enables them to track ap...
RevolutionEHR Patient Summary

RevolutionEHR Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for RevolutionEHR

1 - 5 of 164 Reviews

Alvaro

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

Truly worth the money

A great EHR system that allows the doctor to spend face-time with the patient instead of becoming a data entry person.

PROS

I like the streamlined layout and minimalism of the software. It is as simple or as complicated as you need it to be without having to add or takeaway from other features. Since Rev is cloud-based, I don't have to worry about backups or server-side computer failure corrupting data. It is very simple to use: It's no different than using your typical web-form. The learning curve for the software is small. Generally, pretty easy to teach employees how to use the software which saves me time and money. Easy to generate reports and you have the ability to make basic SQL-style reports to monitor most of what you need to. Easy admin tools that allow one to customize exactly how much access a user can have which in turn makes it easier to comply with HIPAA. The updates are digestible and easy to adapt to: nothing crazy to figure out. Submitting claims is ridiculously easy as long as the insurance vendor is set up correctly: which also isn't hard (Medicare claims are a little different setup). I don't even remember the last time I called support (They're nice by the way). The software is extremely consistent and intuitive.

CONS

An unfair criticism would be that every now and again the software refreshes while typing (which I completely understand is a result of the syncing of data between the browser and the cloud, but I doubt this can be helped at the moment. This will only get better as faster bandwidths become the norm) I much rather have to repeat a field once every few weeks than worry about backups and computer issues. (Since I have to pick a con, but this is such a non-issue) It doesn't make me coffee in the morning, but I don't think they offer this as an option, although I'd be open to it. I don't know how they'd do it, but Rev has some pretty clever IT people.

Vincent

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

10 years in four offices ,6 Drs and REV enhanced all our medical care records and billing

encounter documentation clarity and efficiency with much greater confidence on all our medical billing and coding encounters

PROS

I find the program is easy to set up and use, feature rich, guides the Dr recording to ensure correct documentation for medical care and coding for those encounters, this fact has created Dr confidence and enabled our office to increase medical billing - that more than pays for the monthly fee, its updated for free and web based is an asset for any practitioner with multi locations , help is just outstanding , my technicians find it easy to use and we do experience tech turnover so ease of use is important, lots of business partners to help communicate to your patients , survey and recall, great communication tools for patient and their health care providers

CONS

I am an OD so I wish there was a lower monthly fee and it was easier to get all my pre test data into the program. But the most irritating thing is I cannot let my techs to start the record days ahead of the visit- this is something I would like to be changed-- this is so pre work of insurance, demographics and health HX & meds could be entered well before the encounter in less of a rush so when the encounter is present the day of the visit - patient processing is quicker and less tech duress improving the entire encounter experience - no one likes to wait for the receptionist or techs gather data - but REV forces that because we cannot open a case before the encounter date/time- can you fix that ??

Joshua

Medical Practice, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed December 2022

terrible company - terrible time parting ways with them - beware

After closing my business, Revolution sent me incomplete copies of my records. I was forced to buy access to their read-only product for $1,600 per year. It really feels as though they intentionally left the records incomplete to force me to do this. I also have been battling them for 3 months just to get my final invoice. I still haven't been able to get them to charge me for the read only, which I need to have completed by the end of the year. This company is a disaster. I would never do business with them again.

PROS

It is cloud based, which makes setup easy.

CONS

The software was very slow and clunky, though it did improve in the last year.

Jessica

Hospital & Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2017

I used to complain about my EHR software ALL THE TIME. But not anymore since switching to RevEHR.

Makes my life easier.

PROS

My staff finds it intuitive and easy to use. I never hear them complain about the software. I like that it's customizable. I can make my chart notes look just the way I want. I also like that they are constantly making small tweaks to improve the system. Several times a year it is updated, but only with a few changes. I think it's better to do a few changes at a time instead of once a year so you don't feel like you are learning a whole new software system. I also appreciate that this is a company that truly cares about its customers. When we talk, they listen. There is a place where you can put recommendations for improvements and when enough doctors say the same thing, they add it. One time they removed a feature that I really liked. Enough doctors complained about it that within a few days, they put it back! Talk about service!

CONS

My only real complaint about RevEHR is that I can't print out my exam notes in a neat, concise fashion. Exams print out with 10+ pages. This may be because I haven't taken the time to figure out an easier way. I'd love some input on this. So I guess a related complaint would be that set up time is significant. But I'm willing to deal with that because once you do have it set up, it works like a dream.

Dianna

Medical Practice, 2-10 employees

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

Take a Second Look at Revolution EHR--Don't be intimidated with new technology!

I was very apprehensive transitioning from traditional charting to electronic. I have been practicing for many years and decided I needed to up grade my practice. I practice with digital phoroptor, digital retinal imaging, and "paper charts". My apprehension in being somewhat computer challenged delayed my earlier conversion to Revolution. I should not have waited so long. I've enjoyed learning the Revolution program. I feel like the introduction and ease of learning was made possible by the teaching I received from my instructor, [SENSITIVE CONTENT HIDDEN]. She certainly needs recognition for being one of the most patient and knowledgeable instructors I have met. I expressed my anxiety of being computer challenged yet she gave me encouragement instilling my confidence. After spending sessions with [SENSITIVE CONTENT HIDDEN], I feel I can move forward using Revolution and becoming more skillful and successful with the program. I would encourage anyone to move forward embracing change using Revolution EHR.

PROS

I was pleasantly surprised at how efficient and personalized the templates can be modified for my own exam choices. The refraction template was so close to my exam protocol I found it surprising. Even more pleasing was the health evaluation section. I felt like I could record complete and accurate findings using the Revolution templates. There are other areas I was impressed with such as contact lens ordering, referrals programmed for my frequent referral doctors, and an accounting /insurance section. Truly there was no one area I liked best. I was impressed at how functional it appears. I was actually surprised at how impressed I was with Revolution.

CONS

I feel this software can be modified to fit just about anyone's optometric practice. The only problem I can for see would be user transitioning from traditional record keeping to computerized. We all try to see patients in a timely manner and it takes time to become time efficient with any change from our traditional methods. Practice with Revolution is needed to develop this timely skill.