FrontSpin is a cloud-based sales and leads management solution which offers interactive tools for businesses to manage sales and service communication with their clients.
FrontSpin automatically optimizes calling targets according to the number of active agents available. Businesses can integrate FrontSpin with various customer relationship management (CRM) solutions to sync sales information across applications in real-time. The solution is able to capture data directly from email communications and call notes. The solution also logs every customer interaction on a unified timeline for recording and auditing purposes.
With FrontSpin's real-time dashboard, managers can get full visibility of their team's activities. Managers and business owners can define their goals and measure their final performance against the set objectives. Other features include real-time alerts, call scheduling, auto call recording and live monitoring.