Sage 300 Construction and Real Estate (formerly Sage Timberline Office)


 

Sage 300 Construction and Real Estate, formerly Sage Timberline Office, is part of Sage’s line of construction and real estate solutions, otherwise known as Sage CRE. Sage 300 Construction and Real Estate is a construction management system that offers functionality for takeoff, cost estimating, project management, document management,  service management, and accounting.

Reflecting Sage’s heritage in the accounting software industry, Sage 300 Construction and Real Estate provides a deep level of accounting functionality. Buyers can expect to find usual accounting modules such as accounts payable, general ledger, accounts receivable, and payroll processing. In addition to these standard offerings, construction companies will also find industry specific capabilities, such as AIA/item billing, materials management, subcontractor compliance and job costing. This product is well suited to companies working in real estate development, general contracting, home building, and residential remodeling. The software is delivered on premise.  

The ideal customer for the Sage 300 Construction and Real Estate brings in revenue of least $5 million a year. Smaller firms would find it beneficial to evaluate Sage 100 Contractor. It is worth mentioning that Sage has been recognized for exemplary support by the SSPA.

 

Sage 300 Construction and Real Estate (formerly Sage Timberline Office) - Estimating
 
  • Sage 300 Construction and Real Estate (formerly Sage Timberline Office) - Estimating
    Estimating
  • Sage 300 Construction and Real Estate (formerly Sage Timberline Office) - Job Cost Inquiry
    Job Cost Inquiry
  • Sage 300 Construction and Real Estate (formerly Sage Timberline Office) - Project Management
    Project Management
  • Sage 300 Construction and Real Estate (formerly Sage Timberline Office) - Service Management
    Service Management
Supported Operating System(s):
Windows 8

23 Reviews of Sage 300 Construction and Real Estate (formerly Sage Timberline Office)

 

from Pacific Mobile Structures
Specialty: Construction manager
Size of portfolio: 51 to 100 users Portfolio size: 51 to 100 users

Three years from implementation/transition from QuickBooks.

Ease-of-use

Reporting is not easy to customize without knowing code to write in Crystal Reports. Downloading into Excel is very difficult. You have to download to text files and manipulate which can result in corrupted data. ODBC queries are helpful but too large to manage at times.

Functionality

Reporting and consolidation are not simple. Crystal Reports can take hours to load.

Product Quality

I love the customization of each of the modules and the customer service line is exceptional when you need assistance. The people working at the call center are superstars!

Customer Support

The customer service line is exceptional when you need assistance. The people working at the call center are superstars!

Likes Best

Ease of use and ability to customize. The product is continually improving and keeping up with the technology in the market. Sage Summit was eye-opening; it's great to see what is in store for the future of Sage.

Likes Least

Reporting is not easy to customize without knowing code to write in Crystal Reports. Downloading into Excel is very difficult. We have to download to text files and manipulate which can result in corrupted data. ODBC queries are helpful but too large to manage at times.

Recommendations

Get a good consultant and make them your friend, you will need them to get the reports you want. Also research adjacent products like Domo!

 

from HJ Martin & Son, Inc
Specialty: General contractor
Size of portfolio: 51 to 100 users Portfolio size: 51 to 100 users

Sage 300 Construction - needs some upgrades

Ease-of-use

There are modules that are user-friendly; however, there are also applications where I am not sure why items were done the way they were.

Functionality

For payroll, we had to build an app for time card entry, as the ones provided don't allow per diem or drive time to be entered in a user-friendly manner. We are currently looking for online pay stubs that are not through My Assistant, as we want it web-based.

Product Quality

It needs updating and seems to fall behind on all the other Sage products.

Customer Support

Sage really supports their customers well. They try to help as much as possible

Likes Best

Sage is very innovative and is always looking for new ways to improve their software.

Likes Least

Sage 300 is a good product, but some of the modules are outdated, especially the AR module.

Recommendations

We have been trying to use the software to our fullest advantage and doing a lot of importing items as we use a different Point of Sale software.

 

from HJ Martin & Son, Inc.
Specialty: Construction manager
Size of portfolio: 51 to 100 users Portfolio size: 51 to 100 users

Accounting software - working great, always room for improvement

Ease-of-use

I think it is some what archaic. As a company, we would really benefit if all fields were importable throughout all modules.

Functionality

For the most part, it does meet our needs. However, there is always room for improvement. We wish it was compatible with more add-on programs. For example, we would like a more efficient HR software.

Product Quality

The quality is decent. Some of the functionality could be improved.

Customer Support

In the last year, I have been highly impressed with the customer support. I enjoy the chat portal!

Likes Best

When fields are importable, I like the that we can import our data. I recently attended the Sage Conference in Las Vegas; it was my first time. I appreciate the relationships I created with Sage employee's there. Since the conference, they have helped my team with questions and have showed us opportunities for add-ons that would fit our business model.

Likes Least

The lack of reviewing enhancement requests. It is frustrating with how many add-on programs are not compatible with Sage 300 Construction.

Recommendations

Review the software to make sure it will fit your needs. Take note of what is compatible with the software and what is not to be sure you will be able to operate to improve efficiency.

 

from Harrisonburg Construction
Specialty: General contractor
Size of portfolio: Single user Portfolio size: Single user

Lone user for 10 years, still much to learn.

Ease-of-use

Sage 100 looks much more user-friendly. Sage 300 is definitely a difference in look and feel. Being the only user for 10 years, I'm pretty comfortable in what I've learned to do, but getting coworkers on board to help seems a bit daunting.

Functionality

It certainly does everything we would need and more - maybe too much more.

Product Quality

I occasionally find a couple buggy items (odd things in reports, etc.), but they're nothing serious enough to look into while I'm busy with other things.

Customer Support

To be honest, I haven't taken advantage of calling in for customer support. But if you count getting updates and information via email as customer support, they are wonderful! And I can't wait to find the time to go onto Sage City; I know that's going to make a huge difference in my software use!

Likes Best

There seems to be so much you can do with this software; it's just a matter of finding the time to learn everything!

Likes Least

I would prefer something a little more user-friendly, but to be honest, our company may be a bit small for this version anyway.

Recommendations

Look at demos and ask specific questions that apply to your situation.

 

from KB Heating
Specialty: Mechanical/HVAC
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

Review of Sage 300 CRE by a Controller

Ease-of-use

The system is very large, and there is no road map to know where all the data is posting or where to find it.

Functionality

The functionality generally meets our needs, but if we knew the system better, we would utilize it more.

Product Quality

When we use the system properly and understand it thoroughly, it meets our needs.

Customer Support

Every time I have called, the people have answered my questions and been more than helpful with suggestions.

Likes Best

It is very good for a large company to track the different departments.

Likes Least

Because of its size, it is very hard to train people on it or to find the information you want if you don't know where to look for it.

Recommendations

Look carefully at all your processes and envision how you would integrate them in Sage.

 

from GGI
Specialty: Construction manager
Size of portfolio: 21 to 50 users Portfolio size: 21 to 50 users

Sage 300 Construction Software

Ease-of-use

It's a great product, and once your staff is trained, it becomes easier for all.

Functionality

Great. Everyone likes this software more, and from an accounting standpoint, it's becoming easier

Product Quality

Great. I like it, as we don't have lots of problems with unexpected errors.

Customer Support

Every time I've called, their staff is great to work with and answers my questions quickly. Wait times are not long at all.

Likes Best

You can generate lots of reports and information per job, and our PMs are learning how to use it more.

Likes Least

You do need lots of training to access reports at times.

Recommendations

It's a great ERP system for construction, and Sage has lots of partners to help you get the system implemented.

 

from WDS Construction Inc.
Specialty: General contractor
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

Long-time Timberline user

Ease-of-use

I think Timberline is easy to learn. I love the desktop and how you can save your own tasks.

Functionality

We use many of the custom features available, which lets us make the software fit our business.

Product Quality

Sage keeps making improvements and updating based on newest technology. It just keeps getting better!

Customer Support

The knowledge base and support staff are awesome! The Timberline Users Group is great, and Sage always provides nice conferences.

Likes Best

I like the ability to customize to meet the business needs. It's very flexible.

Likes Least

The report designer can be complicated to learn. The inquiry designer can be tricky, such as with the new Drop to Excel feature.

Recommendations

Make sure your software is flexible and can expand as you grow.

 

from Lambert Construction Company
Specialty: Construction manager
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

Sage 300 Construction and Real Estate - Formerly Timberline

Ease-of-use

I think a user can make it as easy or difficult as they want. Our operation is very detailed, so that makes it more involved, if not more difficult. But, it's not so difficult as to make it impossible to figure out.

Functionality

We get practically all of our information from Sage 300. We have very little supporting information from other applications, such as Excel or other third-party software.

Product Quality

I think the technical support folks are beyond compare. Whenever I have had a problem (which is infrequent) that I can't figure out on my own, they have never failed to be able to solve it. That speaks volumes to the quality of the software.

Customer Support

Superlative. If I have a problem, or even just a question, they are friendly, courteous, helpful, and - most importantly - knowledgeable.

Likes Best

I like that all of the individual parts work so well together to produce output that is informative and useful.

Likes Least

I wish that some of the processes weren't so cumbersome. Take Project Management, for example. I understand that the basic building block for this module is the Change Request. But, it's in the middle of the menu, instead of being at the top. It would be handy if menus were ordinated step-by-step.

Recommendations

When you are looking for a software package as robust and integrated as this one, do a lot of thinking ahead of time about structure, job numbering convention, cost code numbering convention, vendor numbering, etc.

 

from Pr Con Inc.
Specialty: Design/build firm
Size of portfolio: 51 to 100 users Portfolio size: 51 to 100 users

Cumbersome

Ease-of-use

It's cumbersome and not very user-friendly. It doesn't follow traditional keyboard shortcuts.

Functionality

It works well to integrate accounting functions. However, it's not that great for purchasing.

Product Quality

It seems to be a solid product for the specific functional areas Sage focuses on.

Customer Support

Almost everyone I talked to doesn't know a thing about the Sage Purchasing Module.

Likes Best

It's great for large construction companies.

Likes Least

We get too many sales emails. The Sage conference mostly felt like an extended sales pitch. I didn't learn much about how to actually use Sage.

Recommendations

Make sure you implement everything correctly upfront. You will need a good third-party vendor/setup team.

 

from Enfield Builders, Inc.
Specialty: General contractor
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Have used the product since 1996.

Ease-of-use

If you can always operate within the original setup parameters, it's very user-friendly. If you need to make changes as your business model changes, then it's difficult to maintain fluency and history.

Functionality

It works like a charm for the most part. It provides accurate, up-to-date information (provided our input is the same!).

Product Quality

It's excellent, and it's constantly being upgraded to be responsive to industry changes.

Customer Support

The online help and support can be difficult to navigate. Unless an issue is specifically defined in the knowledge base or you know exactly what the issue is, it can be difficult to find the correct solution.

Likes Best

I like the interface and connectivity of all modules. I only have to process one function to get all aspects (e.g., job cost, A/P, A/R, General Ledger Payroll). It's updated continuously.

Likes Least

There are many ways to achieve tasks. That can be intimidating, especially when training someone new or on something new. It's very difficult to modify major decisions (e.g., general ledger account #'s, vendor ID's etc.) without recreating and starting from scratch.

Recommendations

Review your setup carefully. Once decisions are made, you are locked in.

 

from Story Construction Co.
Specialty: General contractor
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

Sage CRE meets our needs

Ease-of-use

The ease of use is somewhat up to the user. The product is flexible and can cover the basics and be expanded for a more sophisticated user with higher reporting needs and desires.

Functionality

The rating is probably more indicative of our ability to use all the features that are available and not really a functionality issue.

Product Quality

We've been satisfied with the product capabilities and quality.

Customer Support

The balance of using direct support and Sage dealer support can sometimes be challenging, but there are options available, and the addition of Sage City has really helped.

Likes Best

The focus on the construction industry with Sage CRE has been great. I'm a long-time user, and Sage seems to be reenergized with some of their product offerings and the user community, Sage City, which offers user-to-user assistance, with Sage staff providing assistance as well at no additional support cost.

Likes Least

I'm looking forward to more cloud-connected services, especially Project Management for our field-based operation users.

Recommendations

Know what your needs are. Develop a wish list also, and see which of the construction-based solutions and add-ons will fit you best.

 

from G.W. Peoples Contracting Company, Inc.
Specialty: Other specialty contractor
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Great construction software that is constantly evolving

Ease-of-use

It takes a while to learn the software if you are not ERP savvy, but overall, it is not too difficult to use.

Functionality

This software takes care of just about everything, but there are some limitations you just have to work around.

Product Quality

The software functions great with very few errors. The software is constantly being upgraded with awesome features. Updates never go stale with Sage!

Customer Support

Excellent! It really sells the software for us, knowing we have a strong support system to help when we need it.

Likes Best

The software works great and is very customizable. The technical support is far superior, compared to most. They are always there to help you with anything and solve your problem on the first call. It is also great that Sage listens to their customer's requests and adds these features into the software. Overall, it's a very good product.

Likes Least

This software is not the greatest when you have a lot of users using the same data at once, as the data files become locked when certain functions are being used.

Recommendations

Although the software may seem complex, it is very powerful once you learn how to use it.

 

from Welfl Construction Corporation
Specialty: General contractor
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

It's all I've ever known, and I have no desire to change.

Ease-of-use

I am in the process of training my third person on Sage 300. There are a lot of things to know, but the current person is learning well and grasping a lot of the concepts and connections between the software. I use it so much I don't realize if it is hard are not. It is just a fact of my daily life, and I have used it since 1994

Functionality

Most of the time, it works great. The RFPs aren't as flexible as we'd like to see. We should be able to insert lines when we need to. The contract setup wasn't able to insert a new line as well. I don't need to relearn Crystal Reports because I only used it for adding our logo to our forms, and I know that process is not smooth.

Product Quality

I am biased in the fact that I have not used any other software for accounting and job costing.

Customer Support

I have always had knowledgeable people help me with my issues. I don't know of many problems that have gone unsolved or have left a bad taste in my mouth.

Likes Best

I like the integration of the job info with project management. It's a great tool to keep change in line. All the modules work well together. It has checks and balances to keep the entries balanced.

Likes Least

The address book does not do a good job of preventing duplicates. The search screen takes you to the bottom of the screen, and you don't see any duplicates because you can't see past the first record that meets the typed criteria. I think the RFP should allow the user to insert lines. The top-down calculations limit the formula capabilities. More iteration is needed. Crystal Reports is not integrated into the software but is an outside party, and it is not easy to use,

Recommendations

Make sure your staff puts in the time to learn the software, and use it in as many ways as possible. Make sure you have a good service plan so you can ask questions without having to wait.

 

from EMC Power Canada
Specialty: Utility contractor
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

New to Sage but learning quickly

Ease-of-use

It's easy to use, and the menu options pulldown feature allows you to find things quickly.

Functionality

Menu items make it easy to find what you want, and the help capability is good.

Product Quality

It's good quality, and the support is fantastic. We have a support person that we pay for troubleshooting.

Customer Support

The help desk is very knowledgeable. They can log onto your system and walk you through your problem

Likes Best

The help desk is very knowledgeable and prompt. Query and report writing is easy.

Likes Least

It needs more troubleshooting reports and integrity reports between modules to General Ledger.

Recommendations

Decide what it is you are looking for (what outcomes do you want) so you don't get lost in what's offered as opposed to your needs.

 

from ABM Government Services
Specialty: Government - federal
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

ABM Government Services

Ease-of-use

This product is very user-friendly; the help screens help!

Functionality

As far as I can tell, it does everything that is required.

Product Quality

I like that the screens have the drill-down capability, and they are easy to customize.

Customer Support

I always am able to find a solution when contacting support, and they are very helpful and courteous.

Likes Best

It's easy to use and has good support. I have always been able to find a solution when needed.

Likes Least

There really isn't anything that I dislike about the product or vendor.

Recommendations

Speak to current users. They can tell you the most about the software.

 

from Freer Mechanical Contractors, Inc.
Specialty: Mechanical/HVAC
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Accounting Dept Manager

Ease-of-use

It's not user-friendly. Screens still are formatted for the previous century technology using the smaller monitors. The icons are tiny as well. Running our simple A/R aging report can take 10-15 minutes, which is what I dealt with in the 1980s.

Functionality

I'm still not able to get A/R monthly statements. It does handle our union payroll and the many deductions that are involved.

Product Quality

Most of the product is very versatile and can handle much of our needs.

Customer Support

I am always able to get a quick response to my questions. Also, they have the ability for Timberline/Sage support to get on my machine for more difficult questions.

Likes Best

They are very versatile and have great support. I have been using it since 1996, and the upgrades and updates are timely.

Likes Least

Some of the applications do not have the necessary reports that are very necessary, such as a monthly statement in Accounts Receivable.

Recommendations

Be sure you have an accountant on staff, as this software isn't for the average clerk.

 

from Dean Crowder Construction, Inc
Specialty: Earthwork/excavating
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

If I had a hammer (or Sage 300 Construction and Real Estate)

Ease-of-use

Sage 300 Construction and Real Estate isn't QuickBooks. And we don't want it to be, or we would have just purchased Quickbooks. Construction accounting requires a certain level of accounting knowledge to process daily transactions. We deal with hard issues everyday. We are processing prevailing wages for five different jobs right now. We deal with recognizing revenues on the percentage of completion method. We allocate overhead to the job and then down to the cost code level. It is complicated, but Sage 300 Construction and Real Estate does the job.

Functionality

Sage 300 Construction and Real Estate works awesome in our office environment. I am essentially a one-woman office, and I have been able to do the work of four people with the help of the software. The software is much cheaper than payroll and benefits for three employees.

Product Quality

Sage 300 Construction and Real Estate is first-class construction accounting software. It does what I need when I need it.

Customer Support

Support for Sage 300 Construction and Real Estate is and always has been awesome. I have never had an issue go unsolved.

Likes Best

In the Construction industry, we use many tools out in the field to get the job done. Sage 300 Construction and Real Estate is my tool to get the job done in the office. It is just as important to the health of our company as hammers, shovels, backhoes, and dump trucks. Sage 300 Construction and Real Estate is a very pliable software. It allows us to modify, personalize, and actually design an accounting system that works with the idiosyncrasies of our business. Sage 300 Construction and Real Estate does a superb job maintaining detailed transactions and mining that information through Report Designer and Crystal Reports.

Sage is the best! Everyone who works there is accessible - from the techie on the support line to the president and CEO of Sage North America.

Likes Least

The only down side to the software in my mind are the consultants. They have their own agenda, and sometimes that interferes with me getting back up and going. I prefer Sage employees and engineers over consultants any day. I also prefer purchasing the software directly from Sage.

Recommendations

Talk with power users, and attend Sage Summit or one the Sage 300 Construction and Real Estate TUG conferences. I attended a TUG conference in North Carolina before we purchased the software. It was great to get so much feedback from actual users.

 

from Lashins Realty Services
Specialty: Real estate developer
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Software support

Ease-of-use

I'm not a computer literate person, and it seems easy to learn.

Functionality

It meets our needs and is easy to navigate. All users are finding it easy and certainly very adequate for our needs.

Product Quality

The quality seems to fit our needs in our company. It seems to work very well for us.

Customer Support

The customer support is excellent. One person is better than the next. All are very knowledgeable and easy to work with to resolve any and all issues of concern. just when you think you're ready to pull your hair out of your head, they resolve the issue, and they usually do so in a timely manner with very little effort on our part.

Likes Best

The software works great, and I learn new things every time I speak to the support staff and fin easier, faster ways to complete tasks.

Likes Least

The only negative is that sometimes you have to wait a little longer to get someone on the phone for help.

Recommendations

I really have no problems so far, and in fact, I don't usually wait that long to get support staff on the phone.

 

from Exquisite Homes of Michigan, Inc.
Specialty: General contractor
Size of portfolio: Single user Portfolio size: Single user

Sage Software

Ease-of-use

It takes a lot of setup and training to use this proficiently. After that, it is a pretty user-friendly program.

Functionality

It does every aspect of the construction accounting that I need to use on a daily, monthly, and yearly basis.

Product Quality

The program is well-designed and easy to switch from one category to another. You don't need another program; it has everything.

Customer Support

Every time I call to get help, they answer my questions or will find a way to get an answer to my question.

Likes Best

Sage is easy to work with, and the software is a complete package.

Likes Least

When setting up an account (especially in GL), it is unknown sometimes how to go into it and make sure it is included on the income statement and balance sheet reports.

Recommendations

Make sure you have the knowledge of your program and you get your questions answered.

 

from WGC
Specialty: Home builder - production
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Not worth the trouble

Ease-of-use

It's not user-friendly and not when three people have to use it.

Functionality

It doesn't meet the needs of the company or the financial officer.

Product Quality

The quality isn't great, as it doesn't meet our company.

Customer Support

It's been the wrong product for our company.

Likes Best

There's very little that I like.

Likes Least

It can't produce the comparisons I wanted, not worth the money.

Recommendations

It's easier to design your own financial platform and customize it accordingly than to waste time learning one that underperforms.

 
 
Write a Review
In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (800) 918-2764
Call us for a Free FastStart Consultation: (800) 918-2764