Sage 300 Construction and Real Estate (formerly Sage Timberline Office)


 

Sage 300 Construction and Real Estate, formerly Sage Timberline Office, is part of Sage’s line of construction and real estate solutions, otherwise known as Sage CRE. Sage 300 Construction and Real Estate is a construction management system that offers functionality for takeoff, cost estimating, project management, document management,  service management, and accounting.

Reflecting Sage’s heritage in the accounting software industry, Sage 300 Construction and Real Estate provides a deep level of accounting functionality. Buyers can expect to find usual accounting modules such as accounts payable, general ledger, accounts receivable, and payroll processing. In addition to these standard offerings, construction companies will also find industry specific capabilities, such as AIA/item billing, materials management, subcontractor compliance and job costing. This product is well suited to companies working in real estate development, general contracting, home building, and residential remodeling. The software is delivered on premise.  

The ideal customer for the Sage 300 Construction and Real Estate brings in revenue of least $5 million a year. Smaller firms would find it beneficial to evaluate Sage 100 Contractor. It is worth mentioning that Sage has been recognized for exemplary support by the SSPA.

 

Sage 300 Construction and Real Estate (formerly Sage Timberline Office) - Estimating
 
  • Sage 300 Construction and Real Estate (formerly Sage Timberline Office) - Estimating
    Estimating
  • Sage 300 Construction and Real Estate (formerly Sage Timberline Office) - Job Cost Inquiry
    Job Cost Inquiry
  • Sage 300 Construction and Real Estate (formerly Sage Timberline Office) - Project Management
    Project Management
  • Sage 300 Construction and Real Estate (formerly Sage Timberline Office) - Service Management
    Service Management
Supported Operating System(s):
Windows 8

12 Reviews of Sage 300 Construction and Real Estate (formerly Sage Timberline Office)

 

from G.W. Peoples Contracting Company, Inc.
Specialty: Other specialty contractor
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Great construction software that is constantly evolving

Ease-of-use

It takes a while to learn the software if you are not ERP savvy, but overall, it is not too difficult to use.

Functionality

This software takes care of just about everything, but there are some limitations you just have to work around.

Product Quality

The software functions great with very few errors. The software is constantly being upgraded with awesome features. Updates never go stale with Sage!

Customer Support

Excellent! It really sells the software for us, knowing we have a strong support system to help when we need it.

Likes Best

The software works great and is very customizable. The technical support is far superior, compared to most. They are always there to help you with anything and solve your problem on the first call. It is also great that Sage listens to their customer's requests and adds these features into the software. Overall, it's a very good product.

Likes Least

This software is not the greatest when you have a lot of users using the same data at once, as the data files become locked when certain functions are being used.

Recommendations

Although the software may seem complex, it is very powerful once you learn how to use it.

 

from Welfl Construction Corporation
Specialty: General contractor
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

It's all I've ever known, and I have no desire to change.

Ease-of-use

I am in the process of training my third person on Sage 300. There are a lot of things to know, but the current person is learning well and grasping a lot of the concepts and connections between the software. I use it so much I don't realize if it is hard are not. It is just a fact of my daily life, and I have used it since 1994

Functionality

Most of the time, it works great. The RFPs aren't as flexible as we'd like to see. We should be able to insert lines when we need to. The contract setup wasn't able to insert a new line as well. I don't need to relearn Crystal Reports because I only used it for adding our logo to our forms, and I know that process is not smooth.

Product Quality

I am biased in the fact that I have not used any other software for accounting and job costing.

Customer Support

I have always had knowledgeable people help me with my issues. I don't know of many problems that have gone unsolved or have left a bad taste in my mouth.

Likes Best

I like the integration of the job info with project management. It's a great tool to keep change in line. All the modules work well together. It has checks and balances to keep the entries balanced.

Likes Least

The address book does not do a good job of preventing duplicates. The search screen takes you to the bottom of the screen, and you don't see any duplicates because you can't see past the first record that meets the typed criteria. I think the RFP should allow the user to insert lines. The top-down calculations limit the formula capabilities. More iteration is needed. Crystal Reports is not integrated into the software but is an outside party, and it is not easy to use,

Recommendations

Make sure your staff puts in the time to learn the software, and use it in as many ways as possible. Make sure you have a good service plan so you can ask questions without having to wait.

 

from EMC Power Canada
Specialty: Utility contractor
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

New to Sage but learning quickly

Ease-of-use

It's easy to use, and the menu options pulldown feature allows you to find things quickly.

Functionality

Menu items make it easy to find what you want, and the help capability is good.

Product Quality

It's good quality, and the support is fantastic. We have a support person that we pay for troubleshooting.

Customer Support

The help desk is very knowledgeable. They can log onto your system and walk you through your problem

Likes Best

The help desk is very knowledgeable and prompt. Query and report writing is easy.

Likes Least

It needs more troubleshooting reports and integrity reports between modules to General Ledger.

Recommendations

Decide what it is you are looking for (what outcomes do you want) so you don't get lost in what's offered as opposed to your needs.

 

from ABM Government Services
Specialty: Government - federal
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

ABM Government Services

Ease-of-use

This product is very user-friendly; the help screens help!

Functionality

As far as I can tell, it does everything that is required.

Product Quality

I like that the screens have the drill-down capability, and they are easy to customize.

Customer Support

I always am able to find a solution when contacting support, and they are very helpful and courteous.

Likes Best

It's easy to use and has good support. I have always been able to find a solution when needed.

Likes Least

There really isn't anything that I dislike about the product or vendor.

Recommendations

Speak to current users. They can tell you the most about the software.

 

from Freer Mechanical Contractors, Inc.
Specialty: Mechanical/HVAC
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Accounting Dept Manager

Ease-of-use

It's not user-friendly. Screens still are formatted for the previous century technology using the smaller monitors. The icons are tiny as well. Running our simple A/R aging report can take 10-15 minutes, which is what I dealt with in the 1980s.

Functionality

I'm still not able to get A/R monthly statements. It does handle our union payroll and the many deductions that are involved.

Product Quality

Most of the product is very versatile and can handle much of our needs.

Customer Support

I am always able to get a quick response to my questions. Also, they have the ability for Timberline/Sage support to get on my machine for more difficult questions.

Likes Best

They are very versatile and have great support. I have been using it since 1996, and the upgrades and updates are timely.

Likes Least

Some of the applications do not have the necessary reports that are very necessary, such as a monthly statement in Accounts Receivable.

Recommendations

Be sure you have an accountant on staff, as this software isn't for the average clerk.

 

from Dean Crowder Construction, Inc
Specialty: Earthwork/excavating
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

If I had a hammer (or Sage 300 Construction and Real Estate)

Ease-of-use

Sage 300 Construction and Real Estate isn't QuickBooks. And we don't want it to be, or we would have just purchased Quickbooks. Construction accounting requires a certain level of accounting knowledge to process daily transactions. We deal with hard issues everyday. We are processing prevailing wages for five different jobs right now. We deal with recognizing revenues on the percentage of completion method. We allocate overhead to the job and then down to the cost code level. It is complicated, but Sage 300 Construction and Real Estate does the job.

Functionality

Sage 300 Construction and Real Estate works awesome in our office environment. I am essentially a one-woman office, and I have been able to do the work of four people with the help of the software. The software is much cheaper than payroll and benefits for three employees.

Product Quality

Sage 300 Construction and Real Estate is first-class construction accounting software. It does what I need when I need it.

Customer Support

Support for Sage 300 Construction and Real Estate is and always has been awesome. I have never had an issue go unsolved.

Likes Best

In the Construction industry, we use many tools out in the field to get the job done. Sage 300 Construction and Real Estate is my tool to get the job done in the office. It is just as important to the health of our company as hammers, shovels, backhoes, and dump trucks. Sage 300 Construction and Real Estate is a very pliable software. It allows us to modify, personalize, and actually design an accounting system that works with the idiosyncrasies of our business. Sage 300 Construction and Real Estate does a superb job maintaining detailed transactions and mining that information through Report Designer and Crystal Reports.

Sage is the best! Everyone who works there is accessible - from the techie on the support line to the president and CEO of Sage North America.

Likes Least

The only down side to the software in my mind are the consultants. They have their own agenda, and sometimes that interferes with me getting back up and going. I prefer Sage employees and engineers over consultants any day. I also prefer purchasing the software directly from Sage.

Recommendations

Talk with power users, and attend Sage Summit or one the Sage 300 Construction and Real Estate TUG conferences. I attended a TUG conference in North Carolina before we purchased the software. It was great to get so much feedback from actual users.

 

from Lashins Realty Services
Specialty: Real estate developer
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Software support

Ease-of-use

I'm not a computer literate person, and it seems easy to learn.

Functionality

It meets our needs and is easy to navigate. All users are finding it easy and certainly very adequate for our needs.

Product Quality

The quality seems to fit our needs in our company. It seems to work very well for us.

Customer Support

The customer support is excellent. One person is better than the next. All are very knowledgeable and easy to work with to resolve any and all issues of concern. just when you think you're ready to pull your hair out of your head, they resolve the issue, and they usually do so in a timely manner with very little effort on our part.

Likes Best

The software works great, and I learn new things every time I speak to the support staff and fin easier, faster ways to complete tasks.

Likes Least

The only negative is that sometimes you have to wait a little longer to get someone on the phone for help.

Recommendations

I really have no problems so far, and in fact, I don't usually wait that long to get support staff on the phone.

 

from Exquisite Homes of Michigan, Inc.
Specialty: General contractor
Size of portfolio: Single user Portfolio size: Single user

Sage Software

Ease-of-use

It takes a lot of setup and training to use this proficiently. After that, it is a pretty user-friendly program.

Functionality

It does every aspect of the construction accounting that I need to use on a daily, monthly, and yearly basis.

Product Quality

The program is well-designed and easy to switch from one category to another. You don't need another program; it has everything.

Customer Support

Every time I call to get help, they answer my questions or will find a way to get an answer to my question.

Likes Best

Sage is easy to work with, and the software is a complete package.

Likes Least

When setting up an account (especially in GL), it is unknown sometimes how to go into it and make sure it is included on the income statement and balance sheet reports.

Recommendations

Make sure you have the knowledge of your program and you get your questions answered.

 

from WGC
Specialty: Home builder - production
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Not worth the trouble

Ease-of-use

It's not user-friendly and not when three people have to use it.

Functionality

It doesn't meet the needs of the company or the financial officer.

Product Quality

The quality isn't great, as it doesn't meet our company.

Customer Support

It's been the wrong product for our company.

Likes Best

There's very little that I like.

Likes Least

It can't produce the comparisons I wanted, not worth the money.

Recommendations

It's easier to design your own financial platform and customize it accordingly than to waste time learning one that underperforms.

 

review detail from Joanne M. Linderman LLC
Specialty: Real estate developer
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Always liked working with Timberline.

Ease-of-use

Long learning curve but then I loved it.

Functionality

The company used this program for its accounting needs.

Product Quality

I always enjoyed working with Timberline.

Customer Support

I never really used the customer support.

Likes Best

Very good for real estate construction management reporting.

Likes Least

Timberline could not produce reports by salesperson to work out a commission reporting program. We had to develop it outside of Timberline and then upload the commissions due.

Recommendations

Talk to people who use the product everyday to find good and bad points of the software.

 

review detail from Engineering Business Systems, Inc - DBA The Wide Format Company
Specialty: Real estate developer
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Overall a Fairly Intuitive Product

Ease-of-use

Once you get the hang of it, Sage Timberline is intuitive and navigation/operation "makes sense." As with any accounting or management software, there are some big learning curves!

Functionality

Definitely met the needs of companies in the Property Management industry.

Product Quality

Fairly well-designed with room for improvement when it comes to usability.

Customer Support

Slow response times and occasional inability to address issues in a timely manner.

Likes Best

I appreciate the broad spectrum of the program's capabilities and its compatibility with the industry in which I used it (property management.)

Likes Least

We experienced several "bugs" along the way, which is to more or less be expected. Addressing these bugs could be quite time consuming, and customer support was not always the most expeditious in assisting in the resolution of hiccups or issues.

Recommendations

For the appropriate industries, this platform is fantastic. For anything beyond the scope of property management, construction, or real estate, however, there are several other programs I would be more inclined to use (Quickbooks, for one, due to its usability and simplicity).

 

from pcg

Ease-of-use

Ease-of-use

 
Functionality

Functionality

 
Product Quality

Product Quality

 
Customer Support

Customer Support

 

I have used Sage 300 since 2010 and have found it the most troubling accounting software I have encountered. It has the capability to do a lot, but the product is so difficult to use that it makes doing a lot impractical, at least for a smaller company.

Sage acquired Master Builder in around 2008 and has yet to implement many of the "smart" features I had expected after they bought it from Intuit in that acquisition. In Master Builder/Sage 100, you can drill down on just about any field or report for more data. This drill down does not exist in Sage 300. The built-in calculator in Sage 100 is so handy; it does not exist in 300. The feature to advance the date using the + and - keys in 100 does not exist in 300. The feature to verify successful check runs through a certain check number does not exist in 300.

The use of non-accounting terms intermixed with accounting terms is frustrating to me. When looking at the Cash Management Module, it refers to Debits and Credits as Additions and Subtractions. It posts certain entries as a Negative Debit instead of a Credit or vice-verse. GL is driven by the modules and never the opposite. In 100, you can enter accounting entries and have the job costs updated, but not in 300. If you have to enter a GL transaction that will affect job costs, you have to then go into the job cost module and enter a direct job cost and debit and credit the same account for a net zero GL affect.

It can only print one thing at a time. Let me clarify; you open one report, an AP aging. You realize you paid a vendor more than you thought. You then run an open invoice list for that vendor. You realize they haven't been paid on a draw that they should have. You then decide to print the Open Invoice list to give to the PM, Controller, etc., but you can't. The first report that is open gets the print priority. Then if you try to close your AP aging to print your Invoice list, you can't. When you opened the second report, apparently the first report tells the second that it is not allowed to print. You then have to close the second report and re-run it.

My biggest issue with 300 is that it is extremely prone to being out of balance with itself. That phrase may not make sense to most accounting users. I am referring to the concept of the GL not matching the AP, AR, Cash, etc modules. I have had so many instances of something being off; most recently, certain sales accounts were showing a previous balance after closing the fiscal year. This required manually changing the previous year account balance on the sales account and changing the retained earnings by the same amount. These sort of internal errors are very scary to me because Sage doesn't know why they happen, and if it can happen in one place, it can happen just about anywhere, I would think.

Sage support is decent; they are all pretty used to the odd quirks and defects of the program, so they seem to be able to get these problems solved.

If you are a daily user of the software, I would recommend not getting Sage 300.

 
 
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