Sage 300 Construction and Real Estate (formerly Sage Timberline Office)


 

Sage 300 Online is a web-based financial accounting and business management solution that provides access to financials, operations, inventory and customer orders from anywhere at any time.  Best suited for companies growing beyond a basic accounting software package, the system provides traditional business management features along with the flexibility of the cloud.

With Sage 300 Online, users can process financial and business transactions, collaborate with colleagues and between departments, and have the transparency and visibility necessary to make accurate, data-driven decisions. Sage 300 Online also gives users more control, provides bank-level security, and eliminates the complexity of maintaining business software for compliance as Sage automatically updates and backs up the program for all clients. Users gain a complete and real-time picture of their financial health, including cash balances, service and landed costs. Sage 300 Online also provides reports on any critical aspect of business, like Financials, Sales and Inventory, with intuitive dashboards and customized templates. Information can be sent to colleagues, business partners or accountants in readable formats so they can provide added value or help make informed decisions in minutes.

We especially like how users can make customer order commitments and access inventory levels, costs, prices and returns from the cloud. Any staff member with a login ID can access complete, up-to-the-minute information to answer customer questions, such as the availability of specific items, customer and quantity pricing, or specific customer credit limits.

Sage 300 Online is an affordable financial and business management solution. Server costs are eliminated because it lives in the cloud, and daily backups and disaster recovery are included.

 

Sage 300 Construction and Real Estate (formerly Sage Timberline Office) - Estimating
 
  • Sage 300 Construction and Real Estate (formerly Sage Timberline Office) - Estimating
    Estimating
  • Sage 300 Construction and Real Estate (formerly Sage Timberline Office) - Job Cost
    Job Cost
  • Sage 300 Construction and Real Estate (formerly Sage Timberline Office) - Project Management
    Project Management
  • Sage 300 Construction and Real Estate (formerly Sage Timberline Office) - Service Management
    Service Management
Supported Operating System(s):
Windows 8

54 Reviews of Sage 300 Construction and Real Estate (formerly Sage Timberline Office)

 

from The Crom Corporation
Specialty: Other specialty contractor
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

It is nice to have a product that integrates all modules

Ease-of-use

People with no Sage experience are able to get in and use it relatively quickly.

Functionality

Since we are in construction, the job costing aspect fits perfectly.

Product Quality

There are so many areas where we aren't even scratching the surface on things we could use.

Customer Support

It is a complex program, and sometimes you just don't get the answers you need, especially in payroll taxes and when you are in multiple states. Even though it supports Puerto Rico to some degree, they aren't very knowledgeable about it.

Likes Best

I like that the modules all seamlessly integrate and work with each other. Adding Aatrix has helped with the tax preparation in payroll.

Likes Least

Sometimes, support is spotty. For example, when there is an Aatrix problem, Sage may tell you to call Aatrix, but when you call Aatrix, they tell you to call Sage. That doesn't help.

Recommendations

Make sure you understand all the modules; there are some we didn't even know about.

 

from Drywall Specialties Inc.
Specialty: Other specialty contractor
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Controller

Ease-of-use

It is easy to use and quick to learn. New employees have caught on right away.

Functionality

It fits our needs and continues to work well.

Product Quality

It is a great product and has helped us expand. We continue to look at ways it can help us.

Customer Support

Thankfully, we don't have to call that often. But when we do, they are very helpful.

Likes Best

It has worked get for us for over 10 years. We continue to add products as we grow.

Likes Least

Sometimes, the cost for every little thing is what I like least. It would be nice if some classes were free.

Recommendations

Ask questions about products you have that might integrate with Sage.

 

from Metropolitan Building Services
Specialty: Construction manager
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Excellent Tracking

Ease-of-use

The many modules are hard to keep track of for beginners. Additionally, when entering conditions for reports, you have to remember various codes to get the correct information.

Functionality

The tracking ensures we do not pay vendors in excess of their contracts.

Product Quality

It has been getting better.

Customer Support

They are very knowledgeable and friendly. I have yet to have a question about the software that could not be answered.

Likes Best

The customer service is very good with very knowledgeable representatives. The software has excellent controls for tracking contracts and invoices.

Likes Least

The software could be more user-friendly. They have been updating the software to be more comparable with general Windows functionality.

Recommendations

Note the positives, while also acknowledging the frustrations.

 

from Oxford Properties LLC
Specialty: General contractor
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

My experiences using Sage construction products have been very good.

Ease-of-use

It's user-friendly because the drop-down options are easy to follow.

Functionality

The products meet our accounting needs for various tasks and security needs.

Product Quality

It's well-designed for self learning. I learned how to use it by going through various modules and tasks and only needed to get a little help.

Customer Support

Excellent. They are very helpful and knowledgeable. When they do not know the answers, they always ask me to hold so he or she can get the answers for me.

Likes Best

It's very user-friendly, the customer services are good, and the knowledge base is very helpful.

Likes Least

There's nothing really bad about the products. I would just like to suggest they fix some of the deficiencies with version 13.1, such as how the assign total + and - options don't automatically appear.

Recommendations

Utilize the customer services and knowledge base. When purchasing users for various modules, make sure to purchase enough so the users will not need to log out and then log back in to let someone else work.

 

from York Constructors, Inc.
Specialty: General contractor
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Sophiscated yet easy to use

Ease-of-use

The product is very easy to use. You need to spend the time in the original setup to get it working like you want, and from there, it does everything for you.

Functionality

It has great functionality. Especially if you use the report writer module, you can create thousands of reports from the information you put in each module. All the modules are powerful, but the payroll module now uses the Atrix software to create all the quarterly and annual reporting from the database, and that is just priceless. Creating those reports and W2's at year end is such a breeze now.

Product Quality

Awesome quality! It is a very stable environment, and reports are very reliable.

Customer Support

I love the knowledge base on the website. Almost any question can be answered there. The support is awesome, and they stay to update with government requirements.

Likes Best

I like the ease of use and the way each module interfaces with each other behind the scenes. The platform is very stable, and you can create any report you want from the report writer module.

Likes Least

It is a little pricey, but you pay for what you get, as they say.

Recommendations

You will not find a better product out there for reliability or ease of use, and it is so easy to tailor it to your business needs.

 

from Ryan Iron Works, Inc.
Specialty: Other specialty contractor
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

We use the Construction / Real Estate software by SAGE

Ease-of-use

I find the software easy to navigate, but trying to find the correct conditions to gather the information I need is not friendly or easy to do. Granted, I've not taken any courses on Crystal or Sage report writer.

Functionality

The Accounts Receivable and Contracts modules are the most unforgiving of the modules.

Product Quality

As software for construction goes, my experience has only been with Peachtree, QuickBooks, Timberline, Contel/Verssys. Peachtree and Contel/Verssys had canned reports that were easier to manipulate than either QuickBooks or Timberline.

Customer Support

We have support through United, but the support person is extremely busy with many clients.

Likes Best

I like the ability to set each module up so it posts automatically to the General Ledger.

Likes Least

Accounts Receivable and Contracts modules do not allow you to change items or values once the contract has been accepted, and until the Contract is accepted, nothing will post to that job in Job Cost - not Payroll, Accounts Payable or Accounts Receivable.

Recommendations

I no longer print and fill binders with Accounts Payable and Payroll reports; they are kept in files on the server. This helps keep Paper and Binders from overpowering the office space and storage space. Any research is easily found by date, module, and individual application within the module.

 

from Avtec Homes Inc
Specialty: Home builder - production
Size of portfolio: Single user Portfolio size: Single user

Sage 300 Construction Review

Ease-of-use

I have been using this software for years. I used it at my last company, but they decided to use another software that required more input time and had to hire more staff. When I went to a new company, I had the chance to choose what accounting software to use, and I choose Sage 300.

Functionality

It does everything that I need. I don't need any other programs to help support the reports that I run.

Product Quality

I think it is well-designed and very user-friendly.

Customer Support

I have not had to use the customer support all that much, but when I did, they helped in a very timely manner and did not hold up my work.

Likes Best

I use Sage 300 Construction everyday. It makes my life so much easier. It is very user-friendly.

Likes Least

Everything there is an update. I have to reset my default reports back to how I like them.

Recommendations

I don't really. Tell how much you love or don't love this product.

 

from McLean Taylor Construction Limited
Specialty: General contractor
Size of portfolio: Single user Portfolio size: Single user

Canadian Construction Software

Ease-of-use

Most of the functions are very easy to use. There are many reports that are quite useful.

Functionality

It usually meets my needs. Sometimes it would be nice to be able to access pay rate change dates, instead of going through all the past pay check records.

Product Quality

It seldom has glitches. I did need to have some custom reports created with a programmer for multiple WSIB accounts.

Customer Support

Usually the person who is providing the support understands Canadian issues.

Likes Best

The software has been dependable. It doesn't crash. The support is usually excellent.

Likes Least

The payroll upgrades using a third party service were not tested one year.

Recommendations

I think this is an excellent product with outstanding support available.

 

from Rush Properties, Inc.
Specialty: Building owner
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Sage 300 Construction and Real Estate Review

Ease-of-use

Menus are customizable and laid out in a logical order, which makes learning the product easier.

Functionality

Sage 300 Construction and Real Estate meets my current needs and still has features that we don't currently use but hope to in the future.

Product Quality

Product quality is excellent with almost no processing errors. File maintenance is solid, and data backup is easy to perform.

Customer Support

Sage 300 Construction and Real Estate customer support is the best I've experienced in the 25+ years I've been working with computers. Their support people are extremely knowledgeable and help me correct my problem almost all of the time on the initial call.

Likes Best

The product is very stable and solves our business needs. Also, the vendor's customer support is second to none.

Likes Least

I would like to see more frequent updates. Other than that, I have been very satisfied with the product and the vendor.

Recommendations

Sage 300 Construction and Real Estate is a proven product with a large user base. It is now supported by Sage Software and not some company that might not be around tomorrow to support it.

 

from Arctecon, LLC
Specialty: General contractor
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Sage 300 performs great.

Ease-of-use

Semi-complicated. The complication is driven by its flexibility to meet a variety of needs.

Functionality

See my explanation of things that I like least about this product.

Product Quality

Little to no issues when I apply upgrades. Little to no down time. Little to no processing errors.

Customer Support

The support people are very knowledgeable and most of my questions are answered in one call. On the downside, I pay a premium to be able to call with questions and get personal assistance when needed and sometimes the waiting time in the call cue can be lengthy.

Likes Best

The Sage 300 product provides a comprehensive solution for construction companies who are interested in combining their estimating, project management, and accounting into one product.

Likes Least

My wish list for the Sage 300 has two items:
1. I wish it could function as a web-based product so that we could share its Project Management capabilities with our Subcontractors and the Owners of our projects.
2. I wish its interface was a lot more user-friendly such as the Sage 100 products ability to interface with Excel and easily produce PDF documents from any report.

Recommendations

I would recommend that others first determine the key components that they want from their construction software and at what level of sophistication that they are trying to achieve. Then see if the Sage 300 product fulfills their needs. Perhaps the Sage 100 product would be a better option?

 

from Terracon Underground Ltd.
Specialty: Heavy/highway contractor
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Meets construction needs

Ease-of-use

There is a very steep learning curve with this product. It's not easy to find what you need and often uses terminology that's confusing. I've had errors and had to call support only to find out that it was something simple like 'duplicate cheque number,' but the software didn't tell me that. I could have avoided the support call if it had done so.

Functionality

I've submitted several suggestions on improvements that need to be made. My biggest problem is with the reports function. The reports don't give me the exact information I want, and I can't customize them properly to suit my needs.

Product Quality

There have been huge improvements in the last two years, but there's still a ways to go.

Customer Support

Very friendly staff and easy to understand. However, I did have a support call last year and was given a temporary fix but no real final resolution.

Likes Best

This is great software for construction. There are a lot of specific financial needs for construction that don't apply in other fields, and this software is tailored for those specifications. Other software systems require many tweaks and customizations to make it work for construction.

Likes Least

My biggest issue with this software is being able to find specific reports and information. I often waste too much time trying to customize my own reports to pull out of the information I need. The recent addition of the inquiry tool is fantastic; however, it can be majorly improved upon by allowing us to sort and customize with one or two clicks.

Recommendations

Many things can be made easier by making your own customizations to suit your needs. The software isn't easy to navigate, so I suspect many people don't know that things can be customized.

 

from Wesley Barton Const Inc
Specialty: Concrete
Size of portfolio: Single user Portfolio size: Single user

Complete accounting

Ease-of-use

I can open several applications if necessary to find the answer. The inquiry tab is great, adding different fields without going to a different screen.

Functionality

It helps me multitask. Before, in handbooks and sheets, it took a long time to enter information. This way, I can enter it once and, it hits several areas.

Product Quality

I think they have talked with many contractors to get what it is they need.

Customer Support

Some of them have worked in construction and understand what I'm asking.

Likes Best

I like the integration between applications. It saves me time being the only user and a one-person office.

Likes Least

It needs a few options for turning features off and on.

Recommendations

Give it time, especially if you're new to accounting software.

 

from Old North State Masonry, LLC
Specialty: General contractor
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Powerful Platform

Ease-of-use

Menus are very intuitive and designed in a workflow-like manner.

Functionality

We operate a nice size commercial masonry company, and it has more than met our needs.

Product Quality

The quality is top notch, and updates are always emailed in a timely manner.

Customer Support

Customer support is awesome, and the few times I have had to reach out for help, I have not been let down.

Likes Best

I have used this product for many years throughout my career and have found this product more than adequate and always on the cutting edge of technology. It exceeds all of our expectations and can be customized easily by myself and/or other users inside our company.

Likes Least

In all honesty, I don't have any negative comments about this platform.

Recommendations

Make sure you contact an existing user, as they will be the best help in helping you evaluate this platform.

 

from Amelie Construction & Supply, LLC
Specialty: Heavy/highway contractor
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Survey 2015

Ease-of-use

It's very easy to use and does not need a lot of training.

Functionality

It should be able to apply cash receipts by contract item and not just in total.

Product Quality

It's a very high-quality product for the price, and I have shopped around and used many different software products.

Customer Support

When I need them, I can call, and if they can't solve the problem right away, they give me an estimate on how long it will take to correct.

Likes Best

I like the ease of use and the support when needed.

Likes Least

Some modules have been neglected when updates have been done.

Recommendations

Make sure that you are comfortable with using the software and that the tech support is there when you need it!

 

from Patriarch Management LP
Specialty: Building owner
Size of portfolio: Single user Portfolio size: Single user

Review of Timberline (now Sage) software

Ease-of-use

The software is on the easier side if you know what you are doing.

Functionality

It meets almost all needs except that we cannot access it out of the office or on a Mac.

Product Quality

It is a very high-quality product. Customer support has been great. The knowledge base is also very good, and it resolves most of our questions or issues.

Customer Support

Good support. We subscribe to the silver level of support, and we have for years. It is excellent. If the knowledge base does not resolve the issue, we usually get a a quick resolution from the call center.

Likes Best

I like the ability to start small and add more users. We also like the ability to pick which modules are best for us.

Likes Least

I would like the product to be web/cloud-based. If we could get a web/cloud-based solution, it would help help a lot. We would no longer have to maintain software or back it up. I would also like to access software from a Mac.

Recommendations

For the price, this a very powerful suite of software, and it can be configured to do many things.

 

from Mann Construction Group
Specialty: General contractor
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Enjoy using SAGE 300 CRE

Ease-of-use

Step-by-step instructions are available. The help guide is very easy to use, and the knowledge base helps too.

Functionality

This one system allows us to do efficient accounting for all our different companies and divisions of our business.

Product Quality

Overall, it's a very efficient and effective program that allows us to get our accounting and project management tasks completed.

Customer Support

The support staff is amazing. They're always able to help me with my issues, be it computer related or operator based.

Likes Best

I like being able to do accounting data entry for all of our companies using one screen. Unlike QuickBooks, I don't need to close down the application for each company.

Likes Least

AP and Billing modules don't link. I create internal billing for our sister companies using Quick Bill and then have to manually enter into AP for each company.

Recommendations

Maybe create a link between AP and billing for internal companies. I'm not sure if this is possible.

 

from Shefchik Builders Inc
Specialty: General contractor
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Does job cost well

Ease-of-use

It is easy to move around the modules, and things are labeled well.

Functionality

It does what we need it to do to operate and more. We have part we are not even using yet.

Product Quality

I like how it handles all aspects of the job from start to finish.

Customer Support

The support people are friendly to talk to and are knowledgeable. Issues get resolved quickly.

Likes Best

It does job cost well and is easy to understand. It's one of the better products I have used.

Likes Least

The look and feel is "old school," but it's getting better.

Recommendations

Think about the power of the system. It can do so much for you in terms of efficiency!

 

from Paul Franz Construction, Inc.
Specialty: General contractor
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Sage 300 CRE Review

Ease-of-use

There are a lot of switches in different places for certain functions.

Functionality

We've been able to work around every accounting situation due to the flexibility of the software and the excellent help of support.

Product Quality

It works well, and there are excellent applications for accessing and pulling data together in various designs and formats.

Customer Support

The phone support is excellent and the webinars and training videos are great, but the knowledge base search engine can be improved.

Likes Best

The product covers the basics well and provides flexibility in reporting. The vendor's support is excellent.

Likes Least

Customized reports occasionally have to be reprogrammed after upgrades are installed.

Recommendations

Use the product video demonstrations in addition to the sales presentation to determine which modules you really need.

 

from MCR
Specialty: Other specialty contractor
Size of portfolio: 21 to 50 users Portfolio size: 21 to 50 users

New Accounting System

Ease-of-use

It's not intuitive when you are working in it. If you make a mistake, you'd like it to point you in the right direction to fix it! The help screens are just a definition of where you are.

Functionality

Once you get to setup and finally understand the way Sage thinks, you can get out of it what you've put in.

Product Quality

It isn't that it breaks down; the issue is its initial complex design.

Customer Support

You pay for every interaction - before, during, and after the exorbitant cost of installation.

Likes Best

I like the robustness of this product. There are a lot of third party products that interface with it.

Likes Least

It is extremely difficult to work with, and the documentation is either non-existent or embarrassingly unhelpful. I'm used to systems with real audit trails, and I find this product to be a real bear and not at all a good choice. The vendor is good; the product is the issue.

Recommendations

Keep looking for an accounting system. If you give yourself six months for implementation, be aware it will be more like 18 months instead, and you'll need to hire extra help.

 

from Pride Enterprises, Inc
Specialty: Construction manager
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Sage Construction

Ease-of-use

The product is very straightforward and easy to use.

Functionality

Sometimes it is hard to figure out how processes done by hand can be done easier with the software.

Product Quality

Sage really understands the construction industry and is always making improvements to the software.

Customer Support

Besides online support, you can always call and talk to a live person.

Likes Best

Sage software is easy to use.

Likes Least

There are so many possible ways to use the software, that it can be difficult to figure out what to do first.

Recommendations

Spend time upfront figuring out how you want to process things so that the software can be set up properly.

 
 
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