DYL Software


 

DYL offers an integrated system of sales tools for small businesses looking for features such as sales automation, lead management, automated dialing, and more.

The platform is built to enhance direct marketing campaigns already in place by automating business processes such as call or email follow-up, appointment setting, and CRM record-keeping.

The DYL Phone Voice System is a hosted VoIP solution that helps manage inbound calls. This PBX system includes a customized IVR that includes extensions for staff, as well as a web interface to manage all the system features. From a computer screen, users can view inbound call history or voicemails, which are also sent automatically by email. Additionally, it also offers call recording, unlimited local and long-distance dialing, and much more. All of these features integrate into DYL's Sales Engine.

DYL is offered as a web-based solution that includes iPad and iPhone capabilities.

 

DYL - Campaign Uploads
 
  • DYL - Campaign Uploads
    Campaign Uploads
  • DYL - Office View
    Office View
  • DYL - Lead Overview
    Lead Overview
  • DYL - Lead Page
    Lead Page
  • DYL - Reports
    Reports
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

17 Reviews of DYL

Showing 1-17 of 17

 

from The Walker Agency
Specialty: Insurance

DYL is the all in one software system

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Likes Best

The product has really taken our office to the next level, and the service has always been outstanding. Thank you guys

Likes Least

I can not say that I am really unhappy with anything,

Recommendations

If you are looking for a crm,dailer,phone service, texting, and a company that stands behind their product after the sale then talk to DYL. I forgot to mention the fax system and they are constantly striving to make their product even better.

 
 

from JD Lane Insurance Agency, Inc
Specialty: Insurance

DYL - Not ready for prime time.

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Likes Best

The people are very friendly and fairly responsive.

Likes Least

The quality and reliability of the telephone service is very poor.

Recommendations

Go with a company that has been working with business class services. DYL is very small, as are many VoIP providers. They may or may not be there when you need them. DYL has failed to provide business class telephone services.

 
 

from State Farm

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I have been using CRM Software for over 12 years and can name them all. DYL is on the top of the list for easy to use and manage data. If you are buying internet aggregator leads you will be waisting your money not to have this DYL software. DYL makes it so I am able to get the lead on the phone instantly and beat out the competitors.

The dispositions make my "bad lead" credit process streamlined and easy to follow.

I also use the campaign dialer feature for crunching thorugh calls and scrubbing the data as I go. It has brough my sales rep's average calls per day from 100 - 500!

I couldn't think of running my sales force without DYL.

 

from State Farm

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I have been using DYL for nearly 2 years now. The system is one of the best I have ever seen. You have every ability at your finger-tips to manage leads, track call data, and access you account from anywhere. The web-based tool is a breeze to use and the customer support is top-notch. I highly recommend DYL!

 

from State Farm

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The software is very user friendly, it allows you to reach the prospect before the competition. It has increased our conversion ratio from under 5% to above 10% on internet aggregator leads. The reporting feature allows you to analize how your Sales folks are responding to prospects, very good accountabilty tool. Last thing, the support you get from the folks at DYL is top notch, very responsive and you will quickly realize they are in this to make you better!

 

from State Farm

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DYL is easy to use, organized and ensures that your Speed to Connect is as quick as possible. I have had a great relationship with James and Roger and they have always been quick to respond to questions or feedback. The frequency of updates in the software is great because we always have an additional edge over the other services. I have used other systems that were over thought, not user friendly and unnecessarily complicated. Out of the box, DYL is an amazing Lead Management System.

 

from Farmers Insurance Agency

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We are a fast growing, customer loyalty centered insurance agency located in Ventura County. During one of our staff meetings I was struck by how much money was being wasted on obsolete, redundant technologies, and the inefficiencies of generating and communications to prospective and new customers. With the help of Dial Your Leads (DYL) I was able to better track my incoming leads, phone marketing efforts, as well manage constant ongoing communications with prospective customers. Recently, I packaged their lead management systems with their VOIP services and now have a complete solution in one central location and contact. Their software is ever improving and have found their customer service to be extremely efficient and effective. No where else have I had the positive experiences as I've had with them.

The learning curve with the DYL Management Systems was little to none, and the software feature set is far superior to what's on the market today. We are able to respond to leads within microseconds of them coming in with no effort on our part. Address incoming callers specifically and manage their exceptions. With multiple support staff, juggling leads and follow-up calls, was always a time consuming effort. Now most everything is automated and managed from a single source, DYL.

I can't say enough about what a positive experience I've had. I can't imagine running my agency without them.

 

from The Dillender Agency

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I have been using DYL for over a year now and it has been the single most important tool I have added to my agency. The reason I am able to say that is simple it has increased my close ratio, given me real time reporting features, and the ability to track results with staff members. In order words more money in my pocket. There are many other companies like DYL and I have tried most of them. I have stuck with DYL because it is easy to use but it also gives you the freedom to customize it to your needs.

In today's market if you are not using a system like DYL you may just get pasted by. Like I said earlier I have tried a number of programs like DYL but no one comes close with customer service and a product that can enhance your customer experience with your company.

 

from Mimi Cheek State Farm Insurance

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My office is pretty fast paced and I needed a system that would help my team multi-task better and DYL has been the best product in helping to keep my team productive. This system really makes the process thoughtless. The phone rings and within seconds the individual on my screen is on the phone. It's very user friendly, for the technologically challenged people. I have and still would recommend this product.

 

from Farmers Insurance Group

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We Would Not Buy Online Leads Without This Company! We are a Farmers Insurance office in Nevada.

Our office began to purchase leads in 2010 using 5 vendor companies. I spent more time trying to track the leads than I did selling and contacting the consumers. Follow-up was a nightmare and Excel wasn't the answer for a variety of reasons. Some of our staff members struggle with computers while others are excellent, we needed a system which could be easily understood and adapted by all while still being robust enough for advanced users.

After numerous demos with a number of others looking for a fit for our users it became obvious that Dial Your Leads was the right fit for our office. All the others were very rigid, overly complex, "one size fits all" programs and they were over-priced. DYL offered simple, great functionality for users and administrators. It has been very responsive to suggested additions to the service and makes continuous refinements to the pages.

What does it do for us?

All our online lead partners send leads directly to DYL and they immediately call the prospective client. This gives us a leg up on competitors because we get to speak with the consumer and they get a busy signal.

After the initial call an email drip campaign can be started with one click on the mouse. Consistent contact equals sales. This is a huge advantage over having staff write bulk emails, or worse still, individual reminder emails. The benefit is the time saved for staff and consistency and control of sales message by you!

A page is created showing all information associated with a prospective client. All calls to the prospect have a staff name and time stamp associated along with a record of what occurred. All the information is presented completely and simply. This allows anyone on staff to see where we are with any particular prospect at any given time. Just because "Robert" goes to lunch doesn't mean we can't close a sale if the prospect calls us.

All quotes may be easily uploaded to the prospects page. This allows so much! I can make calls from anywhere with an internet connection and have any quote I need available as I speak with the consumer along with a complete contact history. Any staff member can review and understand if a consumer calls and wishes to review a quote. We can keep track of any and all quotes emailed to the prospect.

Folders allow you to create XDate folders for each month and/or each user. These Xdated leads can then be easily set to automatically call the consumer at the optimum time. Another big advantage for getting the most out of every lead and for staff time management.

The value of DYL goes all the way through the service. As an admin I can change which lead is assigned to which staff member as needed. I have access to outgoing recordings of calls for training and best practices work-shops. The reports available provide a wealth of information on productivity, and allow me to allocate new leads appropriately. Any staff can answer any call and be up to date on where we are in the sales process with any prospect while the phone is still ringing.

The service is very inexpensive, one monthly fee no matter how many users your office needs. The call campaigns are an additional cost, but the cost is nominal.

Customer Service is phenomenal. I'm promising anyone who reads this review that you will not find a company which tries harder or cares more about your business, other than yourself. No system works without a hiccup now and then, and I'm the person who must get things back to normal. DYL has gone above and beyond for me on numerous occasions. The customer service I've received is the reason I decided to write a review for the company.

Lastly Tools, Tools, Tools -

Drip Email - The drip emailer allows each user to automatically send a series of emails to consumers. The drip system is very simple and yet has enough muscle to be useful.

Campaigns - Call campaigns are easily uploaded to the system and then may assigned by admins to particular users. Results of those campaigns are also easily tracked by admins.

Staff adjustable auto call back - This little feature allows the staff to automatically set a call to occur when it is most likely that we will reach the prospect.

Admin Tools - There are a bunch and they are simple, functional and effective.

Why not try this one first? Since you do not have to sign a contract DYL should be your first option. If you find it didn't work for your office, you can simply drop the service with nothing lost.

 

from State Farm

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DYL has been one of the best things to happen to my business. The ease of use along with the ability to track and report makes this a winning product. My agents are able to make three times as many phone calls as they did before converting to DYL. In addition the email drip functions help me seamlessly keep in contact with all of my prospects and current clients without waiting valuable time. Before I was using the corprate system which fails in comparison. I could not give a higher recommendation of this system. I also use their phone system saving me hundreds per month.

 

from Agent, State Farm

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I signed up with Dial Your Leads in 2010 and have never looked back! The program not only brings leads in front of our sales team but provides me a great tracking tool. The overall result was a 25% increase in closed sales form internet leads.

Matthew Vandervort and his team have been a tremendous help on fine tuning our system throughout the past few years. They have great follow up no matter the issue. If you want production growth, use them!

 

from State Farm

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Dial Your Leads has been an integral part of our Internet Lead Process since day 1. We have been succesfully writing internet leads for over 3 yrs now and cannot imagine implementing any other system in our office. Through DYL we have been able to be first point of contact to many of these leads, and most importantly it has created an atmosphere of inherent accountability. Gone are the days of asking my team members..."how many calls have you made today?". DYL helps secure my marketing invesmtent by assuring we work these leads as efficient as possible. Could not be happier with James, Matt and the entire staff!

 

from Farmers Insurance

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This is my go to lead management and phone system. Not just an autodialer, really allows me to aggregrate my leads and existing customers in a very simple easy to use platform. Can't say enough good things about it.

 

from Jacob Richardson Agency Farmers Insurance

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In insurance we have way too much inputting involved in keeping track of customers. I've tried a number of other software programs that were designed to keep my prospects and clients organized. At the end of the day all the other database managment programs just gave me more work and i was loosing track of quality people who wanted what my Insurance Agency could offer them.

I found DYL as a referral from another successful Agent who used them specifically for internet leads. I jumped right in and was immediately making multiple calls to my leads without even having to log in to the system! I soon found out that I was too efficient dialing out to my prospects and I needed to purchase less leads because i was drowning in all the appointments, new business and follow ups that were a result of my consistent calling activity.

Next, I loaded spreadsheets into DYL and it was the easiest process that you could ever imagine. I don't even have to Map out where all my clients information goes, it pulls my headers and prefills them for me so all if have to do is press the upload button, then the call button, then I'm attacking my spreadsheets. This gave me great versitility for my staff to make phone calls without having to dial the phone. It has helped keep me organized and the system's main advantage over everything else out there is that it is easy to use! I would conservately say DYL has helped me close 50% more leads by keeping all my leads in one place, and holding me accountable to calling them.

Honestly, I have no idea what me or my staff would do if they didn't have access to the massive database i've built in DYL. We've literally gone paperless because we have all information i need to quote in one place. I can look up people by phone number, lastname or by folder. Everything is Organized, simple, user friendly and effective. I now have one phone system and I can't wait until I get a bigger office so I can utilize the DYL system for my business to a greater capacity. There is nothing out there like DYL and I'm just blessed to have them on my team. They are always cutting edge, userfriendly, simple and fun to use!

 

from James Chen's insurance agency

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My office get thousands of leads a month. DYL really helps me take advantage of each lead by being able to contact the customer ASAP. Also, without DYL, I would not know how I would manage the leads. It is so easy to use. Because of DYL I can keep track of ever single lead I have ever had since opening my office! Every staff member I've spoke to has been very helpful as well; they really go out of their way to make sure I'm a happy customer (Thanks Matt and James) I have referred this system to many other Agencies and will continue to do so. The only people I don't refer are competitors. DYL is a big part of why my agency has been successful so far! I have not meet anyone that has used DYL and not stayed (honestly). The system will save you alot of time, effort, and money.

 

from State Farm Insurance

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DYL has helped us get our call center up and running! We have able to make hundreds of more calls a day using their system. I am able to track the calls my telemarketers make and check the recordings of the the calls for training purposes. Customer service support has been great and the system is very easy to use.

 
 
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