Interakt is a cloud-based customer relationship management (CRM) solution that is suitable for businesses of all sizes across a variety of industries.
Interakt helps users capture leads. Existing leads can be imported into the system, divided into segments and nurtured in real-time.
Interakt has a customer database where users can track customer sessions and activities. Each customer has a profile where users can track customer progress and group users into segments.
Interakt also features email automation, which includes customizable templates and sends automated marketing and transactional emails.
A live chat module is included in the system. Users can engage new customers and provide live support for existing customers. Chat windows are customizable, and an offline mode is offered.
Interakt is priced per month. It has been around for more than two years, and is available worldwide.