LeadMaster Software


 

LeadMaster makes sales lead management a snap with an easy-to-use, affordable SaaS system that combines everything a business needs to capture, track and follow up with leads, including Sales Force Automation (SFA), Customer Relationship Management (CRM) and analytics, Marketing Automation and more. This robust system is available for a monthly subscription and works for companies large and small from various industries, including advertising, banking, real estate, retail and more.

LeadMaster is multiple solutions in one. Email marketing, built-in lead nurturing, marketing analytics, a virtual call center and workflow automation are just a few of the features offered. The intuitive CRM system alone offers real-time lead capture, lead distribution, nurturing, tracking and customer reporting. Leads can be qualified and converted from almost any source - webinar, call center, landing page, sales lead suppliers and more. LeadMaster also integrates with a variety of useful sales tools, like Outlook, Google Calendar and click-to-dial VOIP.

This is one of LeadMaster's best features, along with its truly comprehensive offerings. There's no facet of sales lead management that isn't under the LeadMaster umbrella, and each can be customized for your business. Field names, dashboard charts, forms and various other functions can be tailored to your unique needs. Make more sales in less time, the ideal scenario for sales lead management.

The monthly subscription covers installation, upgrades, maintenance, and software licensing. LeadMaster also offers personal guidance from their LeadMaster Partners. Easy-to-use, easy-to-learn, with a hefty number of sales lead management offerings, LeadMaster is a great multi-purpose web-based solution.

 

Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000

40 Reviews of LeadMaster

Showing 1-20 of 40

 

from Strategic Operations
Specialty: Other
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Robust, deeply customizable, and excellent support

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

LeadMaster is designed in an internet era for people and companies who need their CRM product to work for them. While many programs tell the user how to organize themselves, LeadMaster asks the customer to decide for themselves what information they need and how they want to access it. Reports are simple to generate, and even forms are fairly straightforward to create within the program. Pricing is actually accessible for smaller companies. The support is excellent, with very helpful technicians who do a LOT to provide guidance, information, and service.

Likes Least

The only "downside" might be an overabundance of riches. Because the program is so customizable, it can be a little overwhelming on the front end to have to make all the decisions about data and reporting. Its very robustness can be daunting when starting at the beginning.

Recommendations

As with any CRM program, the more organized your initial data, the easier and faster you can get set up. Consequently, the opposite is also true. If your data is a mess, they can only do so much to organize it for you. The program can be made to do anything you want, but you have to know what exactly you want!

 

from Strategic Operations
Specialty: Other
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Robust, deeply customizable, and excellent support

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

LeadMaster is designed in an internet era for people and companies who need their CRM product to work for them. While many programs tell the user how to organize themselves, LeadMaster asks the customer to decide for themselves what information they need and how they want to access it. Reports are simple to generate, and even forms are fairly straightforward to create within the program. Pricing is actually accessible for smaller companies. The support is excellent, with very helpful technicians who do a LOT to provide guidance, information, and service.

Likes Least

The only "downside" might be an overabundance of riches. Because the program is so customizable, it can be a little overwhelming on the front end to have to make all the decisions about data and reporting. Its very robustness can be daunting when starting at the beginning.

Recommendations

As with any CRM program, the more organized your initial data, the easier and faster you can get set up. Consequently, the opposite is also true. If your data is a mess, they can only do so much to organize it for you. The program can be made to do anything you want, but you have to know what exactly you want!

 

from Hillandale Family of Communities
Specialty: Healthcare / Medicine
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Hillandale's Experience with Leadmaster

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Leadmaster is a very affordable, flexible product that can be customized to your needs. It is important to us to have a full service system that can be defined by our unique needs and wants. Every component of our daily tasks has been created and we are confident as we continue to customize the system it will yield exactly what we need for our business and strategies.

Likes Least

I believe implementing any type of system has it's growing pains and learning curve. One difficulty is to remember that when updating the specific fields, many times the update has to occur in two locations.

Recommendations

If you are searching for a system that can be manipulated to your needs, Leadmaster is a product to consider. The service upon implementation and afterwards has been exceptional! When we have a question, the answers are provided immediately. It is a great tool and a great service!

 

from Hillandale Family of Communities
Specialty: Healthcare / Medicine
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Hillandale's Experience with Leadmaster

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Leadmaster is a very affordable, flexible product that can be customized to your needs. It is important to us to have a full service system that can be defined by our unique needs and wants. Every component of our daily tasks has been created and we are confident as we continue to customize the system it will yield exactly what we need for our business and strategies.

Likes Least

I believe implementing any type of system has it's growing pains and learning curve. One difficulty is to remember that when updating the specific fields, many times the update has to occur in two locations.

Recommendations

If you are searching for a system that can be manipulated to your needs, Leadmaster is a product to consider. The service upon implementation and afterwards has been exceptional! When we have a question, the answers are provided immediately. It is a great tool and a great service!

 

from Bank of America
Specialty: Banking
Number of employees: More than 1,001 employees Employees number: More than 1,001 employees

LeadMaster Lead Management Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like its integration with Outlook and Google Calendar. It's very user friendly.

Likes Least

It's a bit difficult to set up and a bit difficult to customize.

Recommendations

It provides use-cases for specific business cases and specific tests to evaluate these use cases.

 

from Bank of America
Specialty: Banking
Number of employees: More than 1,001 employees Employees number: More than 1,001 employees

LeadMaster Lead Management Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like its integration with Outlook and Google Calendar. It's very user friendly.

Likes Least

It's a bit difficult to set up and a bit difficult to customize.

Recommendations

It provides use-cases for specific business cases and specific tests to evaluate these use cases.

 

from Cornerstone Realtors
Specialty: Real Estate
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Top producer

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like the affordability and reliability. I also like the performance and technology.

Likes Least

I don't like the fact that there are no actual easy to use tasks for reminders.

Recommendations

My recommendations are to study and practice the software well enough before using it.

 

from Cornerstone Realtors
Specialty: Real Estate
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Top producer

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like the affordability and reliability. I also like the performance and technology.

Likes Least

I don't like the fact that there are no actual easy to use tasks for reminders.

Recommendations

My recommendations are to study and practice the software well enough before using it.

 

from Guns for Poland
Specialty: Maintenance / Field Service
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

costof program

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Easy to use, easy to fix, easy to load and easy to update.

Likes Least

Cost is a little much, but I guess that it's not too bad under the circumstances.

Recommendations

Try before you buy, get tech support and debug all progarms first.

 

from Guns for Poland
Specialty: Maintenance / Field Service
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

costof program

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Easy to use, easy to fix, easy to load and easy to update.

Likes Least

Cost is a little much, but I guess that it's not too bad under the circumstances.

Recommendations

Try before you buy, get tech support and debug all progarms first.

 

from Great Lakes Label, LLC
Specialty: Manufacturing
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

LeadMaster Lead Management Complete Marketing Automation

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

LeadMaster offers a comprehensive CRM at a great price. It allows our company to manage customers and leads efficiently. The sales and customer service support is fantastic as well.

Likes Least

Currently, the email campaign editor does not have a working spell check function.

Recommendations

Ask lots of questions early on from your team. Understanding everyone's needs early on is a great way to figure out whether LeadMaster is a good fit for your company.

 

from Great Lakes Label, LLC
Specialty: Manufacturing
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

LeadMaster Lead Management Complete Marketing Automation

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

LeadMaster offers a comprehensive CRM at a great price. It allows our company to manage customers and leads efficiently. The sales and customer service support is fantastic as well.

Likes Least

Currently, the email campaign editor does not have a working spell check function.

Recommendations

Ask lots of questions early on from your team. Understanding everyone's needs early on is a great way to figure out whether LeadMaster is a good fit for your company.

 

from Blue Bridge
Specialty: Banking
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

VP of Sales

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

They have very accessible and helpful support, as they had someone assigned to us for any issues.

Likes Least

It wasn't designed for telephone sales and was hard to build accurate statistical reports

Recommendations

Make sure the product is designed to fix your sales process (e.g., phone sales or face to face).

 

from Blue Bridge
Specialty: Banking
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

VP of Sales

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

They have very accessible and helpful support, as they had someone assigned to us for any issues.

Likes Least

It wasn't designed for telephone sales and was hard to build accurate statistical reports

Recommendations

Make sure the product is designed to fix your sales process (e.g., phone sales or face to face).

 

from Woodlawn
Specialty: Other services
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

An easy yet dependable CRM that gets the job done

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It's easy to make changes yourself, and there's a lot of help on the backend in learning the product with the videos and instructions. The library is an excellent tool.

Likes Least

I wish they would push our leadership to have the training webinar for the sales people. They need to stay on the leadership at Woodlawn to get this done. Salespeople are not utilizing the product correctly.

Recommendations

Sometimes, you don't need every expensive bell and whistle out there; it can get really overcomplicated. Small businesses will definitely benefit from using a product like LeadMaster.

 

from Woodlawn
Specialty: Other services
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

An easy yet dependable CRM that gets the job done

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It's easy to make changes yourself, and there's a lot of help on the backend in learning the product with the videos and instructions. The library is an excellent tool.

Likes Least

I wish they would push our leadership to have the training webinar for the sales people. They need to stay on the leadership at Woodlawn to get this done. Salespeople are not utilizing the product correctly.

Recommendations

Sometimes, you don't need every expensive bell and whistle out there; it can get really overcomplicated. Small businesses will definitely benefit from using a product like LeadMaster.

 

from 8521441 Canada Incoprorated
Specialty: Other services
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

All inclusive, inclusive, CRM tool. Powerfull automation & customizati

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Prior to subscribing to LeadMaster, I was on a trial period with Salesforce, Microsoft Dynamics, and Infusionsoft. In terms of an overall inclusive CRM, I rate the LeadMaster product the highest by far. While Salesforce is a multibillion dollar activity, they created a shell that can be used by other apps. The subscription fees to purchase the apps your business needs will set you through the rough, let alone the consulting fees and upfront costs you will need to get it to work. Furthermore, each industry is unique, and the chances of all your apps working in sync with each other is unlikely. With LeadMaster, you can purchase one single tool that you can use for all your data management, leads, and marketing. There is actually no point in marketing and generating leads without an effective CRM, and LeadMaster is the way to go.
Moreover, the customer service is unbelievable. Late at night while working on a project, I e-mailed a rep with a concern and expected a response the next morning. She responded and stayed up late to ensure my concern was solved. She asked me to take a step-by-step video, which she watched and resolved the problem. With Salesforce, the people that sell you the product know very little about what they are selling and will simply send you template instructions and videos. As I stated before, each business is different, and each industry is different; you need automation and customization. With a small reasonable fee with LeadMaster, the setup will fit your business like a glove. Take my word for it, or try the demo yourself.
Would I recommend this product? Of course!

Likes Least

I really have no prevailing concerns. Their customer service is always on top of any concerns I have. They tend to your business needs like I have never seen before.

Recommendations

Try it out. Of course, the trial period may not make you aware of how powerful it is. Its true power rests in its automation and customization. I would suggest a subscription.

 

from 8521441 Canada Incoprorated
Specialty: Other services
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

All inclusive, inclusive, CRM tool. Powerfull automation & customizati

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Prior to subscribing to LeadMaster, I was on a trial period with Salesforce, Microsoft Dynamics, and Infusionsoft. In terms of an overall inclusive CRM, I rate the LeadMaster product the highest by far. While Salesforce is a multibillion dollar activity, they created a shell that can be used by other apps. The subscription fees to purchase the apps your business needs will set you through the rough, let alone the consulting fees and upfront costs you will need to get it to work. Furthermore, each industry is unique, and the chances of all your apps working in sync with each other is unlikely. With LeadMaster, you can purchase one single tool that you can use for all your data management, leads, and marketing. There is actually no point in marketing and generating leads without an effective CRM, and LeadMaster is the way to go.
Moreover, the customer service is unbelievable. Late at night while working on a project, I e-mailed a rep with a concern and expected a response the next morning. She responded and stayed up late to ensure my concern was solved. She asked me to take a step-by-step video, which she watched and resolved the problem. With Salesforce, the people that sell you the product know very little about what they are selling and will simply send you template instructions and videos. As I stated before, each business is different, and each industry is different; you need automation and customization. With a small reasonable fee with LeadMaster, the setup will fit your business like a glove. Take my word for it, or try the demo yourself.
Would I recommend this product? Of course!

Likes Least

I really have no prevailing concerns. Their customer service is always on top of any concerns I have. They tend to your business needs like I have never seen before.

Recommendations

Try it out. Of course, the trial period may not make you aware of how powerful it is. Its true power rests in its automation and customization. I would suggest a subscription.

 

from Criss & Kraft LLP
Specialty: Legal
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Easy-to-use, fast and simple product

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The best thing about the product is the easy-to-use interface. The design and layout of the software make it a great value to all companies. Not to mention the technical support is top notch. LeadMaster takes the time to personalize the software every step of the way. They go out of their way to make sure the customer understands the product and is happy with the software!

Likes Least

There are very few things not to like. The only issue we had was a few of the design features that could not be changed. But even then, our technical support team helped us find a way around that feature so we could still use the reports!

Recommendations

Ask what the customer support is like and how involved they will be in teaching you how to use the product. LeadMaster's customer service is incomparable to other CRM software because they don't charge you for the initial support one would need to learn all the features of software like this.

 

from Criss & Kraft LLP
Specialty: Legal
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Easy-to-use, fast and simple product

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The best thing about the product is the easy-to-use interface. The design and layout of the software make it a great value to all companies. Not to mention the technical support is top notch. LeadMaster takes the time to personalize the software every step of the way. They go out of their way to make sure the customer understands the product and is happy with the software!

Likes Least

There are very few things not to like. The only issue we had was a few of the design features that could not be changed. But even then, our technical support team helped us find a way around that feature so we could still use the reports!

Recommendations

Ask what the customer support is like and how involved they will be in teaching you how to use the product. LeadMaster's customer service is incomparable to other CRM software because they don't charge you for the initial support one would need to learn all the features of software like this.

 
 
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