Magentrix Customer and Partner Portals provide scalable, pre-built, self-service web modules that are usable by employees and customers for businesses of virtually any industry. With Magentrix, users are able to share leads, access solutions, and manage opportunities in a secure web-based environment that is accessible from any connected mobile device.
The customer side of Magentrix enables clients to resolve issues on their own via step-by-step instructions, searchable FAQ pages, and robust knowledge bases. Customers are also empowered to update their own account information and tailor their portal to reflect their own personalized brand. Under the Partner hub, deal and lead registration is automated and set up from the beginning, helping avoid lengthy email chains. Resources and collateral is also shared within a secure portal while training materials and program onboarding is completed on any web browser.
Shy-Anne from Westcoast Wellness
Employees number: 2-10 employees
Great customer service over the phone, follow ups were also very helpful, kind and knowledgeable!