Reflect CRM is a free, on-premise customer relationship management (CRM) product from NCH, a provider of video and audio software, in addition to business management solutions. Tailored to help businesses manage customer relationships and databases, Reflect CRM offers core contact management and sales force automation functionality, including customer profiles, note-taking, interaction tracking, tasks, events and basic reporting.
By consolidating customer information across the organization, employees gain more complete insight into their clients and customers, helping them make faster, better-informed decisions. Reflect CRM is designed for quick and easy implementation, enabling businesses to install and run the software in under 60 seconds.
This solution allows users to automatically import contacts from Microsoft Outlook, making it easier to get started. Although Reflect CRM is an on-premise solution, its Web access mode enables mobile access, as well as access for multiple users on a single account.
Reflect CRM is best suited for individuals or very small businesses looking for a simple, free solution to manage their contacts and track interactions.