Results CRM is a software solution designed for small and midsize enterprise customers. It offers sales automation, project management, service orders and billing management within the suite. It is available for both Web-based and on-premise deployment.
This system features sales automation, with sales opportunity, quotations and pipeline management functionalities that allow the sales division to design sales processes and assign automated tasks to salespeople. It also features project management, with information, documents and communication handling functionalities which allow project managers to effectively track progress of projects.
Results CRM also offers billing and service order management that help users process and document payments and handle account balances.
Finally, this solution generates reports and features a dashboard to monitor sales activities so organizations can make informed decisions regarding sales processes.
Jeff from The Yard Ramp Guy
Employees number: 2 to 5 employees
I have worked with many boutique or proprietary software companies over the last 20 years. Technically speaking, Results delivers outstanding emulation of a Windows environment along with smooth, consistent interplay with QuickBooks and Outlook. From a practical perspective, Results is intuitive and comprehensive. I am able to train new users very quickly. We are four individuals working from our respective homes. Yet with Results, it is as if we were in the same room. As for Results, the vendor, you could not possible ask for more. Everyone from the owner to the technical assistance personnel and even the sales department define professionalism. They understand my business and my particular application of their product. They are willing to advise and collaborate. This is a big deal because oftentimes, small software companies can be defensive and/or give push back. You will enjoy working with Results and consider them your co-workers rather than just a vendor.
I have nothing bad to say about using the product nor working with all of this vendor's personnel.
Engage yourself with the software and with the various people at the software company you are considering. If you cannot discuss a challenging situation or make a recommendation without feeling like your needs and thoughts are being strongly considered, appreciated and treated as though the vendor has a vested interest in your success, walk away.