SafeSoft Cloud Contact Center by SafeSoft Solutions is a robust, integrated call center solution with a predictive dialer and inbound call support. This cloud-based solution gives small and medium-sized businesses a full set of tools for an affordable monthly fee based on seats.
SafeSoft Cloud Contact Center is a great fit for any business looking to improve and optimize the performance of their sales and marketing teams, and has been shown to dramatically increase user efficiency and call volumes, leading to more satisfied customers and higher revenue for the business.
As a cloud-based solution, SafeSoft Cloud Contact Center is accessible over the Internet through secure servers maintained by SafeSoft Solutions. This eliminates any hardware or software investment for you, and minimizes training downtime; your sales or marketing team can be up to speed quickly.
This solution was designed to be flexible, so it supports a variety of customer-centric industries, including insurance, travel, debt settlement, education, and more. Whether your team is selling a product or service, conducting market research, or qualifying sales leads, this solution will increase their productivity. It also includes capabilities to support at-home agents.
The predictive dialer is a key feature in this system, because it intelligently predicts agent availability and then maintains the pace necessary to ensure maximum call volume and revenue.
We recommend SafeSoft Cloud Contact Center to any growing business looking to drive revenue with a successful sales and marketing inbound call center.
Steve from DX
Great functionality and quality of service. I began using this software at the recommendation of one of my friends.
I've had some small difficulties with accessing the dashboard.
Pay attention to functionality and ability to interact with other web services.